Centro Olaya by Rotana
About this hotel
Nestled in Riyadh, this attractive hotel for $86 per night is a fantastic option for your next vacation. Located in Riyadh, within less than 1 km of Al Faisaliah Mall and a 6-minute walk of Al Faisaliah Tower, Centro Olaya by Rotana offers accommodation with an outdoor swimming pool and a fitness centre, and free WiFi. The property is set 2.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Riyadh
Reviews
3.9/5.0
Good(2,589 Reviews)
100% verified reviews
7.0
The cleanliness
We paid for a breakfast but during Ramadan it was a set menu. Options were very less and the chef served us uncooked food. It was very upsetting as we had to fast..
we raised it within the hotel but no response
The location is very inside and is difficult for taxis to understand.
8.0
الموقع
صغره
10.0
الموقع جدا ممتاز
السعر جداً مرتفع ايام الاسبوع اتمنى تراجعو الموضوع
10.0
The facilities
The parking entrance little bit narrow
10.0
OVERALL, THE ROOM WAS COMFORTABLE & THE SERVICE WAS EXCELLENT.
BREAKFAST WAS TOO GOOD .
9.0
Excellent staff. Very fast and responsive.
10.0
Location
Parking
Great hospitality
Nothing
7.0
BREAKFAST
10.0
after staying in 5/6 hotels in 4 cities in Saudi Arabia this hotel was very clean, comfortable and very well decorated compared to the others.
The staff were very friendly and helpful and the made our stay very comfortable and relaxed 😊
8.0
Great location - Comfortable room - all employees were very helpful in everything we needed
Nothing
8.0
everything was convenient
ladies gym access is limited and it wasn't listed on the website. I booked it because it had a gym - which was inconvenient to find out when i got there. the internet is also very slow - not very suitable for video meetings
7.0
great location and facilities
terrible Wifi
1.0
First of all, I requested a smoking room and was placed in one that had noisy air conditioning so I requested to be moved to a different room.
Second, after check out, my friend and I went up to the pool and were informed by a staff member Nur that we can't use the pool given that we have checked out already. This was very disappointing given that we got clearance from the reception/reservation staff prior to booking and the night before checking out and they all informed us that we can use the pool. So we asked to speak to a manager and Nur's answer was "go down to the reception and speak to them"...after a short debate, Nur went down and came back with a hotel staff member to whom we addressed our problem and got his clearance to use the pool.
While using the pool, almost 90 minutes later, another lifeguard (Samir) comes up to my friend and me and disrespectfully asks us to leave the pool saying that we have 10 minutes to pack our stuff and leave given that he has other guests who have "paid" for a one-day pool pass that he needs to give our tanning beds to...Although my friend and I explained to him that we have clearance to use the pool, he disrespectfully insists on us leaving the pool in front of other guests and tells us that he is the supervisor and it was his call at the end day.
Im honestly extremely disappointed in the level of hospitality that we have received during our stay and angry at how this situation was handled by Centro's staff. Although we spoke to the hotel's manager (Wael Idriss), no professional steps were taken to resolve this conflict. I don't understand how your hotel's policy denies facilities access to guests upon check out and favors outsiders for the sake of entry fees.
FAQs
How much does this hotel cost compared to others in Riyadh?
The average price for a rental in Riyadh is $80 per night. This rental is $6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Centro Olaya by Rotana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Centro Olaya by Rotana. Enjoy the water!
Is Centro Olaya by Rotana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Centro Olaya by Rotana?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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