Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Accessible by lift and more
Location
Reviews
1 / 10
Scam! Kicked us out early, no refund!
Scam and Disappointment — No A/C, No Coffee Machine, No PC, Flooded Apartment, Broken Toilet!
Worst experience ever – stay away!
This was the worst booking experience I've had in years of travel. Here’s what happened:
We were kicked out early, before the stay was over — no reason, just threats and rudeness;
The apartment was fully paid for, and no refund was issued;
We broke no rules and were treated with aggression and disrespect;
I have submitted three complaints to Booking.com, including recorded conversations and proof.
WARNING TO FUTURE GUESTS:
This property is unsafe – you may get evicted at any time;
Zero support from the owners, you risk losing your money;
I strongly believe this host should be permanently removed from Booking.com and other platforms.
We had a terrible experience with this apartment and its owners. The listing was completely misleading.
1. No air conditioning, no capsule coffee machine, and no PC, despite being clearly listed in the amenities.
When I asked about it, I was told to just “use the electric kettle” to make coffee — unacceptable, especially when the capsule machine was one of the main reasons we booked the place. They also said the PC was "never included," even though it was in the ad. No solution was offered.
2. There was a serious leak from the roof window, and during heavy rain, the apartment was completely flooded. We had to clean up the mess ourselves, risking our electronics and personal belongings.
3. The toilet was broken. The flush button didn’t work, the toilet seat was unstable and loose. A cleaning lady had to come in and try to fix it manually during our stay.
4. We were forced to pay extra for cleaning, even though we stayed more than 7 days. In most hotels or apartments, a stay of this length includes at least one free cleaning — here, they made us pay from our own pocket.
5. There were damaged shelves in the fridge and other small defects in the apartment that were never mentioned before check-in.
6. Finally, we were kicked out early, without notice or refund, and treated rudely. The owners showed abusive behavior and ignored all our requests. We filed a report to Booking.com and the local authorities.
Absolutely unacceptable experience. I do not recommend anyone to book this apartment or any property from these owners. Total scam. Booking.com should investigate this case seriously and remove them from the platform.
5 / 10
Home okay, host no.
The property is welcoming and in a good location, although the nearby metro station is closed.
The host was not always available. At the beginning, they asked us to pay a deposit outside of Booking, but didn’t provide any bank details. When we requested the IBAN, we received no reply. On the day of check-in, the host once again asked for this €200 deposit and wouldn’t let us enter until the payment was made… leaving us waiting outside under the August sun. The bathroom door is also a bit unusual: when it’s open, it blocks access to the bathroom light switch.
9 / 10
Superb
really nice location, light flat, comfortable, there was a coffee machine
little smell of mold
3 / 10
Poor
The appliances like a fridge and washer/dryer were nice. The location is also great.
A horrible sewer smell came from the bathroom. It was also cold because the blankets were very thin.
Appartamento pulito e con ogni comfort in ottima posizione, la fermata della metro e del bus si trovano sotto casa e in pochi minuti è possibile raggiungere il centro o altre zone della città.
Mancando la tenda della doccia, bisognava fare attenzione a non bagnare l’intero bagno.
7 / 10Good·Feb 2025
Esta muy limpio y bien distribuido. Solo hay una cosa, que deben mirar las cañerías de bajantes, porque salen olores molestos, pero es cosa de la comunidad, por lo demás todo bien.
Los olores de las cañerías, se hacen molestos, pero no es culpa del propietario.
8 / 10Excellent·Dec 2024
El alojamiento es muy amplio
La decoración me gustó bastante
La cocina estaba muy bien dotada, con lo necesario para preparar algunas comidas
El alojamiento huele un poco a humedad
En general, es un poco frío y la cama solo tiene un edredón
El calentador que tienen en el piso no funciona muy bien
5 / 10·Aug 2025
The property is welcoming and in a good location, although the nearby metro station is closed.
The host was not always available. At the beginning, they asked us to pay a deposit outside of Booking, but didn’t provide any bank details. When we requested the IBAN, we received no reply. On the day of check-in, the host once again asked for this €200 deposit and wouldn’t let us enter until the payment was made… leaving us waiting outside under the August sun. The bathroom door is also a bit unusual: when it’s open, it blocks access to the bathroom light switch.
Parking is not specified as an available amenity at Santos Office by Azahar Stay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Santos Office by Azahar Stay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santos Office by Azahar Stay?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and accessible by lift.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Accessible by lift and more
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Map of Valencia
Ratings and reviews
6.8 / 10
Average(49 Ratings)
100% verified reviews
7 / 10Good·May 2025
Appartamento pulito e con ogni comfort in ottima posizione, la fermata della metro e del bus si trovano sotto casa e in pochi minuti è possibile raggiungere il centro o altre zone della città.
Mancando la tenda della doccia, bisognava fare attenzione a non bagnare l’intero bagno.
7 / 10Good·Feb 2025
Esta muy limpio y bien distribuido. Solo hay una cosa, que deben mirar las cañerías de bajantes, porque salen olores molestos, pero es cosa de la comunidad, por lo demás todo bien.
Los olores de las cañerías, se hacen molestos, pero no es culpa del propietario.
8 / 10Excellent·Dec 2024
El alojamiento es muy amplio
La decoración me gustó bastante
La cocina estaba muy bien dotada, con lo necesario para preparar algunas comidas
El alojamiento huele un poco a humedad
En general, es un poco frío y la cama solo tiene un edredón
El calentador que tienen en el piso no funciona muy bien
5 / 10·Aug 2025
The property is welcoming and in a good location, although the nearby metro station is closed.
The host was not always available. At the beginning, they asked us to pay a deposit outside of Booking, but didn’t provide any bank details. When we requested the IBAN, we received no reply. On the day of check-in, the host once again asked for this €200 deposit and wouldn’t let us enter until the payment was made… leaving us waiting outside under the August sun. The bathroom door is also a bit unusual: when it’s open, it blocks access to the bathroom light switch.
$$$$
6.8Average
(49 Ratings)
"Very clean, and good location
Sink in the toilet"
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Accessible by lift and more
Map of Valencia
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Santos Office by Azahar Stay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Santos Office by Azahar Stay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Santos Office by Azahar Stay?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and accessible by lift.
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