ILUNION Palmanova Mallorca

It’s a good location, quiet. The food is amazing, huge selection.

No view of the bay but we know that

The staff were very welcoming and engaging, the hotel facilities are very good.

There is a slight hill if walking to the property but beside that, then there is nothing to complain about.

The hotel was lovely, staff very friendly and helpful. Rooms cleaned every day. Plenty of choice for food.

Nothing to dislike about the hotel apart from the hill it was on but still managed to walk up and down it a couple of times a day.

I would like to explain why I will not return to this hotel with my child. If your child is under five years old, you may have the same experience I did: spending the entire week running after your child instead of relaxing by the sea, and leaving even more exhausted than when you arrived. I spent a long time choosing a hotel and finally selected this one because of its description, the children’s facilities, and what appeared to be a kids’ club and excellent children’s pools. The pools were indeed wonderful, and we were very happy with them. However, whenever it became too hot outside, I tried to find indoor activities for my son. Unfortunately, there was almost nothing available for younger children. There were activities organized by the animation team, but they were mainly suitable for children aged six and older. My son is only two and a half years old, and he had absolutely nothing to do except run around the hotel while I chased after him all day. The hotel did have a children’s room, and we were given a key to access it. Unfortunately, the room contained only a small slide with ball pit balls and a playhouse. That was all. It would not have taken much to make the space more useful for toddlers — even €100 worth of simple toys such as toy cars, building blocks, puzzles, or other basic play items would have made a huge difference. I was not expecting anything extraordinary, just a space where young children could play safely and stay entertained for a while. As it was, the room was almost empty, and my son would lose interest after just 5–10 minutes. Meanwhile, nearby hotels had lovely indoor playrooms where younger children could play with toys and take part in age-appropriate activities. This was exactly what I was expecting when I booked this hotel. This is the main reason why I will not return, despite the fact that the hotel itself was beautiful, comfortable, and had an outstanding staff.