Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel Hotel in Choeng Thale

About this hotel

Situated in Choeng Thale, this lovely hotel for $89 per night is a great choice for your next trip. Directly across from beautiful Surin Beach, Holiday Inn Resort Phuket Surin Beach, an IHG Hotel; offers a complete resort experience with modern air-conditioned rooms and free WiFi.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Choeng Thale

Nearby attractions

Green Elephant Sanctuary Park

2.04 miles

Promthep Cape

15.03 miles

โชว์โลมาภูเก็ต (Dolphins Bay Phuket)

10.72 miles

Samet Nangshe Viewpoint

21.27 miles

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

3.5

Average(64 Reviews)

Hotel in Choeng Thale

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Choeng Thale

Nearby attractions

Green Elephant Sanctuary Park

2.04 miles

Promthep Cape

15.03 miles

โชว์โลมาภูเก็ต (Dolphins Bay Phuket)

10.72 miles

Samet Nangshe Viewpoint

21.27 miles

Reviews

3.5/5.0

Average(64 Reviews)

100% verified reviews

2.0

Apr 2024

I’m very angry and can’t believe that housekeeping stole 1 200 €/euro/from my wallet staying in man handbag till

Location

The staff is smiling,hospitality but not professional and don’t talk good English,service is bad

3.0

Mar 2024

Disappointed, not value for money

The hotel room is not well maintained. Many faulty areas.

Cleanliness

8.0

Feb 2024

Номер со спальней и комнатой очень удобный

Жили на 1 этаже . Это удобно

Пляж Сурин через дорогу

9.0

Jan 2024

Всё было хорошо

Местоположение

2.0

Jan 2024

Riktigt dålig service städning och faciliteter generellt.

Absolut ingenting förutom möjligtvis den extra stora sängen när vi delade den med en 1åring

Frukosten var kaosartad, ryssar överallt och allt tog slut hela tiden. Fick ofta vänta på ny färsk frukt. Städningen var under all kritik, det låg döda kackerlackor i gångarna, stod disk utanför rummet i flera dagar utan att personalen hämtade den. Personalen stod och spelade pingis istället för att ta vår beställning i poolbaren, som för övrigt hade dyra priser, ungefär samma priser som hemma i Sverige. Ett ”barnvänligt” hotell men så slitet och smutsigt att jag snarare skulle kalla det en fara för små barn. Bo inte här. Booking.com borde ta sitt ansvar här och se till att uppdatera bilderna på hotellet, det här hotellet såg sina glansdagar för 10 år sedan.

7.0

Nov 2023

great value for money

very close to the beach

the hotel looks a bit tired

7.0

Oct 2023

Die Kinder haben es geliebt, wir konnten dank dem tollen Kids Club auch etwas Auszeit genießen.

Wir waren sehr zufrieden mit dem Personal, sie sind jederzeit unseren Wünschen umgehend und freundlich nachgekommen. Besonders gut hat uns der Kids Club und das Personal von Siam Adventure Club gefallen, es waren nur wenige Kinder zu der Zeit im Hotel. Es wurde sich daher viel Zeit für unsere Kinder genommen und schön mit ihnen gespielt, meine Töchter kam jeden Tag mit neuen Zöpfen und gebastelten Sachen die sie liebte ins Hotelzimmer.

Wir hatten anfangs ein Familienzimmer in dem die Luft zum Atmen sehr feucht war, das Zimmer roch unangenehm. Unserer Bitte für ein Zimmer Wechsel wurde aber sofort nachgegangen und das zweite Zimmer war dann super.

2.0

Sep 2023

Food poisoning for 4 families caused by hotel.

The property was great for children.

A number of families at the property got sick and management did not act. The property stunk of sewage and the first 2 rooms we were in stunk of mould. The teenage retreat should be condemned, it reeked of mould and sewage and was unfit for habitation.

7.0

Jul 2023

Good

Rooms were spacious and clean.

10.0

Jul 2023

Friendly resort at a quiet beach.

Loved our stay. Very comfortable. Very much a family, child centred resort. If you don't like kids and fun. Spend the days exploring. Very quiet in the evenings.

I may have chosen different music for the pool bar.

10.0

May 2023

Excellent place to stay in Surin beach

Very clean, the staff were very helpful and a friendly atmosphere, heaps of activities for kids and a great place to stay for couples, singles or family, excellellent value for money

No problems at all

8.0

Apr 2023

Thank you!

The destination was good, close to the beach. Tidy and nice place, we really enjoyed. The hotel was a little old and needs more renovating but it was not a big deal. Pool and waterslides were nice. Friendly personnel. Breakfast was ok.

Some places needs renovation.

7.0

Apr 2023

Great for kids, good location, but older rooms.

The property is really good for families traveling with kids. The entire place is designed to make the stay fun for the little ones. There are many activities, a playground, pools, animators etc. Beach is a short walk from the hotel, the pool is well-maintained. The breakfast was generally very good, though it does get a bit crowded in the breakfast area.

The rooms were old, poorly maintained and are somewhat falling apart. None of our drawers were closing properly, hardwood floor in the room was warped, and the AC was leaking (though it got fixed after we called). If you are like us and are not spending a lot of time in the room, that's not a huge issue.

5.0

Mar 2023

Passable

Kids facilities

Elevator was broken, kids beds not made up, had to walk 5 levels to get to the room. Only compensated with free late checkout.

2.0

Mar 2023

Not good value for money

The fact that they call family room, room with only 1 bed, that the curtains are old and dirty, that the hotel looks like abandoned, food quality is poor, water in the pool is dirty (the filter does not work)

1.0

Feb 2023

Don’t risk staying at this place without double/triple confirming that they have your room, otherwise you’ll be hunt

I didn’t get to see any of it, but the location is reasonable.

I got to the hotel with a fully confirmed reservation; however, when I tried to check in, the front desk told me they were full and I couldn’t stay.

5.0

Feb 2023

not happy

they switched off water, the bathroom was not clean and staff refused to arrange the taxi. breakfast was overcrowded so no place to sit

3.0

Jan 2023

Poor

Someone's hairs on our bed sheets. The housekeeping did not changed the

7.0

Jan 2023

It Was very nice, despite having many kids around the place was very quiet :)

I like the atmosphere, where children were welcomed. Although I was travelling with y partner only, I really appreciated this as it's sometimes difficult travelling with kids.

The WiFi was not the best. Also, please check your room number when ordering room delivery from the QRCode app that sits on your desk: it might be different! When we arrived, no ne told us the gym and spa would open within few dys, so we did not use them :(

6.0

Jan 2023

I hope it gets better

surin beach

old room

4.0

Jan 2023

Lucky the sun was shining and we didn't need to spend much time in the rooms.

Location to Surin beach is great. The rooms were a great size, but very basic. The staff did try to attend to the many issues raised.

Booked a family room deal on Booking.com, and unfortunately the two rooms were not interconnecting. The resort seemed to be still reopening after the COVID slowdown and also was recently rebranded from the Novotel brand. One room always smelt musky and both rooms suffered from terrible sewerage smells (which I assume affected the whole block). The pool filter was broken, with the pool being green every morning. Whilst it was vacuumed each day, it was not inviting. The rooms were a very good size, but incredibly basic, and the TV channels comprised 3 news channels. Very poor for the international crowd. The new owners have some work to do to restore the resort to it's Novotel hey day's.

8.0

Jan 2023

Great Location and Facilities

The location was fantastic. The facilities were great. The staff were friendly and accommodating.

The room smelt musty all the time. The room was a good size and had everything you need but it was dated and not somewhere you would want to spend alot of time.

6.0

Jan 2023

A good hotel for families with children

Fast check-in/ check out. Close to the sea, very nice beach. Water facilities for kids. Balcony view.

Elevator is not working, we has to go 5-th floor each time with bags. Breakfasts so bad, poor choice and queue all the time, no desserts. Beach Towels not available all the time, as well as water sleighs. Ill-mannered guests keept them for all the time at rooms! Water in bathroom wasn't available all the time.

1.0

Jan 2023

Bad

nothing

everything

1.0

Jan 2023

Shambles of a hotel

You could escape from the resort to a fantastic beach

Staff were rude and unhelpful, housekeeping refuses to clean unless you ask at reception and face a pleading battle as to why your room needs cleaning. They don't change bed sheets, constantly take your towels and don't replace them. Kids club which was a major selling point was nonexistent, the restaurant was poor and extremely overpriced. Pool was dirty with exposed wires and machines next to it. It is a shell of a hotel, trying to live off it's past as Novotel (which they unashamedly still utilise their branding on multiple things). Booked ask for a family room and was given a room with a double bed for a family of 4, they then proceed to try and charge us to put up a camp bed at £30 a night... I would not recommend this hotel unless you plan to never be in it.

2.0

Jan 2023

bad experience

nothing

everything

1.0

Jan 2023

Do Not Stay Here!!!!

The location to the beach was great.

DO NOT STAY HERE!!!! it used to be a Novotel, but now it’s just a run down shell of a resort. the pool is absolutely disgusting- my daughter unfortunately got an ear infection from the water. Room was seldom cleaned - my husband went into neighboring rooms and took towels, water and rubbish bags so that we could have some in our room. The elevator doesn’t work so we had to take four flights of stairs anytime we wanted to go anywhere - including carrying luggage up and down. I feel sorry for the staff as they are trying their best : but it’s impossible to comment on anything good when there are tiles falling off the stairs, holes in the umbrellas, rooms wide open. The clientele are heavily Russian which gives a different vibe. The wifi is super dodgy. The breakfast was lame and after the first day we ate at the neighboring restaurant. The pictures DO NOT match what you are booking. You are better off staying somewhere else.

5.0

Dec 2022

Will not come again

Where do I start.. Room - we booked King Suite so we would have some space for our family. Supposed to have a double bed and a sofa for our toddlers. Arrived at the room, no sofa. Staff sourced two extra beds which was good for sleeping but there was no more space in the living room. Bed very uncomfortable. Water temp fluctuates, need to be careful with kids. Facilities - kids club was the major selling point for us when looking for a hotel, and it was a major disappointment. Half of the time A/C was broken. Often unmanned. Toys are cheap and broken. Pool looked too dirty to try. Restaurant unreasonably priced, no wonder always empty. Wifi not consistent. Not working at all in kids club. Hotel is in MAJOR need of renovation. Service - in line with the general vibe, ie disappointing. You have to request a room to be cleaned and even then no guarantee it would happen. Any questions at reception take forever to be resolved. Generally speaking doesn’t look like anyone is enjoying their time in this hotel, neither staff, nor guests.

FAQs

How much does this hotel cost compared to others in Choeng Thale?

The average price for a rental in Choeng Thale is $88 per night. This rental is $1 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel. Enjoy the water!

Is Holiday Inn Resort Phuket Surin Beach, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

Explore similar vacation rentals in Choeng Thale

Explore all rentals in Choeng Thale

4.8

Outstanding(11 Reviews)

Villa

in Surin Beach

Villa in the Garden, Surin Beach with private spa.

Garden · Pool · Kitchen / Kitchenette

This attractive Villa in Choeng Thale, $89 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

About this hotel

Amenities

Map of Choeng Thale

Nearby attractions

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Hotel in Choeng Thale

Reasons to book

About this hotel

Amenities

Map of Choeng Thale

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Choeng Thale?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Resort Phuket Surin Beach, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?

Explore similar vacation rentals in Choeng Thale

Choeng Thale travel inspiration

Related vacation destinations

Keep exploring