Hotel in Cancun
5-Star Hotel
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Located between the sparkling Caribbean Sea and the secluded Nichupte Lagoon on Cancun Island, this resort offers spectacular views and 5-star services just steps from shopping, dining and nightlife.
Amenities
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
All-inclusive
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
The property is secured and clean, and the amenities that are available are beautiful and easy to navigate. Perfect for families conferences and romantic get away.
I didn’t like the marketing team pushy, aggressive sales approach to buy vacation packages that is very similar to timeshares. I didn’t like having to sit through my vacation time to discuss their programs in order to get a fair price experience through other excursions and services. I felt as though the next step was a hidden step and everything just felt so dishonest or manipulated. I left me insecure for the next interactions or engagement I was going to have in Cancun. I did not like being led to be hustled or haggled about Discounts and service options for my vacation. We were confused and emotionally upset with having to start our vacation with so much uncomfortable conversations about my personal life and future vacations. I value experience, I value having my personal time, I value my time with my family and overall I value my time. The hotel itself was beautiful, clean and positively stimulating. I feel as though I couldn’t enjoy it as we had hoped because the disappointing aggressive distraction on The first and second day from marketing experience. I never wanna go on vacation to be sold something unless I ask or I’m interested in doing so. If I ever come back to Cancun, unfortunately I may need to choose another hotel or just never return at all, and go to another part of the country of Mexico.
8 / 10Excellent·Aug 2026
We were upgraded to a condo for families and it was the best choice. Loved the access to the beach and facilities. Plenty of privacy and things to do.
Nothing
7 / 10Good·Aug 2026
The pools are very well maintained. The rooms are clean. The beds are very comfortable.
The staff is very nice and friendly.
The food is ok. There is nowhere to eat lunch indoors which can be difficult when it is very hot or inclement weather.
Beware that you will asked if you want to be a member of their vacation club and there are specific areas just for club members.
The AC in your room cannot be adjusted.
Every day there are activities in the first pool with very loud music.
6 / 10Average·Sep 2025
The pools are great and the staff friendly. Bed is super comfy.
Giant cockroach in my room! And the walls are paper thin you can hear conversations in the next room very clearly. The buffet options were minimal. There was so much seaweed we couldn’t enjoy the ocean.
$$$$
7.8Good
(342 Ratings)
"Everything! All the staff are so welcoming and make you feel like family!!!"
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