Dukes Head Hotel Kings Lynn

We had a two night stay and as we had family staying over for our 40th wedding anniversary our room was upgraded. Very spacious, unfortunately we found the bed to be quite hard and the heating in two of the radiators was not on. The wonderful and helpful receptionist was very quick to supply a dimplex heater which she came up to our room with personally and advised us that an engineer would be coming out. On the Friday night we dined in the restaurant and had breakfast on both mornings. Front bar staff were very cheerful and willing servers.

The older lady on breakfast duty seemed quite grumpy and on asking if we could put 10 of our children and spouses plus grandchildren on a grouped table on the Sunday morning the answer was a firm no. At breakfast on the Sunday another group had the tables put together by a younger male and female staff members, so we put ours together anyway. Bit of a shame that older lady had a negative attitude toward us. Rooms could have been warmer , and restaurant menu a bit limited although food quality was excellent and hot!

Comfy bed Lovely view from the window

Not enough tea and milk

Clean nice room and location

Location

Cleanliness, noise, lack of full lift service