Harbour Hotel & Spa Richmond

Harbour Hotel & Spa Richmond Hotel in Richmond
Harbour Hotel & Spa Richmond Hotel in Richmond
Harbour Hotel & Spa Richmond Hotel in Richmond
Harbour Hotel & Spa Richmond Hotel in Richmond
Harbour Hotel & Spa Richmond Hotel in Richmond

About this hotel

Nestled in Richmond, this lovely hotel for $151 per night is a fantastic choice for your next break. An elegant Georgian country house, Harbour Hotel & Spa Richmond features an award-winning restaurant and free WiFi access. Next to scenic Richmond Park, it is a mile from Richmond Tube Station.

Amenities

Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly

Map of Richmond

Reviews

4.3/5.0
Excellent(2,567 Reviews)
100% verified reviews
9.0
May 2024
Un rêve pour se détendre et un bon point de départ pour des ballades bucoliques.@
hôtel un peu excentré dans Richmond mais idéal pour des départs de randonnée. Hôtel avec un charme certain, belle décoration, impeccable, belle salle de restaurant avec possibilité de déjeuner/dîner dehors. Très bon petit déjeuner!! Personnel très aimable. La piscine est superbe, spacieuse, chaude et peu fréquentée. Un rêve.
Le coffre fort de la chambre un peu capricieux.
10.0
May 2024
Sooooo much fun in Richmond.
The location was brilliant, the staff were brilliant and they were so accommodating with my parking.
I liked everything.
9.0
May 2024
Lovely hotel, enjoyable stay with a few minor issues
The rooms were spacious and very good shower with toiletries, towels provided. Extras in the room were a nice touch Complimentary pool access was really nice especiallythe relaxation room,, the area was a decent size with good facilities and cleaners on hand.
One of the rooms was booked as a double but my friend got a single room. We didn't complain as it was one night and also her gin bottle didn't have a sign on it. Room 17. We found the pool area to be really busy, almost overcrowded. We knew that there would be kids but they were bombing in the pool off their shoulders and it made the experience less relaxing. We said if we had paid for a spa day or treatment, we wouldn't have been very happy.
8.0
May 2024
Lovely hotel near Richmond Park
The spa facilities are really lovely. Great range of indoor and outdoor pools / jacuzzis and nice sauna and steam room. The first bedroom we were offered was quite dark but the staff were great about letting us switch to one with more natural light. Overall vibe of the hotel was relaxed and attractive. Lovely shower and comfy bed.
Breakfast was enjoyable but nothing special.
9.0
May 2024
Beautiful hotel, well situated with good staff
This hotel is beautiful. The staff are incredibly helpful and polite and the facilities are good. Also very well located for Kew Gardens and Richmond where you can walk the river path into the town. I recommend.
If you struggle with Mobility the escalators start in the second floor, which I guess is a quirk due to the age of the hotel. It's a very minor flaw. Also parking is actually a public pay and display car park on the hotels grounds outside the main doors, so it's possible you may turn up and not be able to find a space at busy times (we had this problem for 15 mins on arrival.
9.0
Mar 2024
We had a lovely stay, staff were welcoming, room was big and comfortable and facilities plenty.
The hotel was fabulous the room was so comfy and the facilities were great too, definitely return again for longer to enjoy facilities.
Paying for the parking every time you took the car out as Appose a set fee for 24 hrs
8.0
Mar 2024
Rejuvenating
The location had lovely scenery the rooms were clean and up-to-date. The spa facilities was great..
It was great that they gave you robes to go to the spa. However, they need to have more variety of sizes. The price you pay a night the minibar should be free..
1.0
Mar 2024
Unprofessional management staff with rude attitude
The location which is so close to Richmond park is a pus, also the spa area is lovely to get some down time with your partner. There is lots of good restaurants near by which is lovely to have if you are staying at the hotel.
We have been a regular guest at this hotel for quite some time and have always enjoyed my stays without any issues. However, my recent experience was far from satisfactory. Upon check-in, we were informed that a rugby team had occupied most of the rooms, and we were given a room on the lower ground floor under the reception area. The noise and commotion from above made it impossible to get any rest, despite assurances from the reception staff that the noise would subside. After a sleepless night, we approached the general manager to address the situation. Despite being initially told that no other rooms were available, we were eventually moved to a cramped room upstairs. The level of customer service displayed by the higher management was disappointing, with one manager even dismissing our concerns with the statement, "you can't find peace in hotel rooms," which was both shocking and unacceptable. Overall, our stay was marred by the lack of consideration and professionalism exhibited by the hotel staff. The suggestion not to book during the rugby season is not a valid excuse for the subpar treatment we received. Every guest should be entitled to a comfortable and peaceful stay, regardless of any events taking place at the hotel. If the hotel cannot accommodate individual bookings during such events, they should refrain from accepting reservations altogether. In conclusion, my recent experience at the hotel was unpleasant and stressful, primarily due to the inadequate customer service and disregard for guest comfort. I hope that the management takes steps to improve their service and ensure that all guests are treated with respect and consideration.

FAQs

How much does this hotel cost compared to others in Richmond?

The average price for a rental in Richmond is $157 per night. This rental is $6 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Harbour Hotel & Spa Richmond. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Harbour Hotel & Spa Richmond. Enjoy the water!

Is Harbour Hotel & Spa Richmond pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Harbour Hotel & Spa Richmond?

We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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