Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel Hotel in Kuala Lumpur City

About this hotel

Situated in Kuala Lumpur City, this attractive hotel for $46 per night is a fantastic option for your next vacation. Located opposite Quill City Mall, just a 5-minute drive from Kuala Lumpur Monorail Station, Sheraton Imperial Kuala Lumpur Hotel offers accommodations amidst the hustle and bustle of Kuala Lumpur's city centre.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Kuala Lumpur City

Nearby attractions

National Stadium Bukit Jalil

7.24 miles

Sheraton Imperial Kuala Lumpur Hotel

4.2

Excellent(2,671 Reviews)

Hotel in Kuala Lumpur City

5-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Kuala Lumpur City

Nearby attractions

National Stadium Bukit Jalil

7.24 miles

Reviews

4.2/5.0

Excellent(2,671 Reviews)

100% verified reviews

9.0

Mar 2024

Highly recommend

The service was excellent by their staff. I had an early check in. My room wasn’t available when I reached there. They have offered me a seperate room to stay until my room was ready. The buffet breakfast was great with lots of varieties. The location is amazing with both taxi stand and MRT in spitting distance.

5.0

Jan 2024

Great food and location. Front desk staff need significant training in customer service. Bathrooms need some maintenance

Location Breakfast

Leaking showers that flooded. Air con issues in one of our rooms. Front desk Staff were a little rude

5.0

Jan 2024

Very dated and needs an update.

The room size was enormous. There were usb sockets on each side of the bed, alongside plug sockets. You could manage your lights from each side of the bed, which is great. The view outside the window is really awesome. They stored our bag over the new year while we headed to Borneo. The gym was very well equipped and seemed to be well managed. The swimming pool was nice too. The bed was unbelievably comfortable too

We were here for Christmas day and it was very busy. There was mould in both the bathroom and the main bedroom. The room was clearly dated and needed some modernisation. The shower was too weak but the showerhead in the bath was too powerful (seriously, it was too much!) The check in time was incredibly slow too. Honestly I just expected more for the Sheraton.

8.0

Nov 2023

Kuala Lumpur buble

La habitación estaba muy bien equipada. Los servicios eran buenos, aunque la piscina estaba un poco descuidada. El desayuno tiene muchas opciones, incluso para intolerancias como pan sin gluten.

No me gustó la atención y el servicio de los empleados de recepción. No escuchaban y había que preguntarles más de una vez para cualquier solicitud.

10.0

Sep 2023

Will come & stay again

super good service

1.0

Sep 2023

Not transparent with their transactions.

The room.

The staff and their transparency. We booked two rooms for 3 days and 2 nights but when checking in it seems The staff checked in one of the rooms for 3d2n and the other room for 2d1n and when collected the payment for the entire order. But when we were about to check out they said we have pending payment and was said the other room is now being charged and we were shocked. When asked why we were not alerted when the other room was due for check out n how come they allowed the other room occupants for breakfast which is included in the price then they were dumbfounded. Kept saying it was the staff issue and insisted us on paying the extra amount of 700 without any discount since it was not our fault. But instead they only said they will investigate and report back to us which I found unbelievable even though they report back to us which could not been transparent. Seriously disappointed with a highly respected hotel chain company. Hope they will not do this kind of blunder in the future. Will not be going to there for stay again.

8.0

Sep 2023

الفندق قريب منالاماكن السياحية

موقع الفندق قريبون ما من الاماكن السياحيه وقريب من محطة القطار

لا يوجد

8.0

Sep 2023

Emplacement au top

L'accueil, le petit déjeuner, l'emplacement, la propreté, le silence, la piscine, sauna, jacuzzi, personnel très serviable et souriant.

Nettoyage de la chambre trop tardive et ce malgré l'avoir indiqué via l'interrupteur depuis 8h du matin (nettoyage fait à 16h). La vérification du niveau des savons dans la douche pas optimale. Pas de savons dans la baignoire uniquement dans la douche.

4.0

Sep 2023

I would not return for future stay.

The room is big and comes with a 2 seater couch. The view overlooked the city. Very convenient as there is a monorail station right outside the hotel. It took about a 1-minute walk to reach the hotel. The service staff in Essence dinning were great!

The bed was quite worn out as there were 'dents' after sleeping in for a while that area had been slept in frequently. The chambermaid did a sloppy job of cleaning the room, there was a towel in the bathtub and he/she did not clear that. The refuse bin in the toilet also had trash that did not clear all of them. This is quite upsetting especially since I left a tip to appreciate he/her hard work. To make it worse, the bedsheet and pillowcases were stained! The pantry (complimentary coffee and tea) was very sad-looking. They replaced tea spoons with stirring sticks, no saucers and the cups for hot beverages were stained too. I thought Sheraton is a 5-star hotel, but the things provided in the room were lesser than 4-star.

5.0

Sep 2023

Passable

None of the staff is friendly enough. You don't feel yourself welcome there. There is always a line queue to check in to hotel. When I arrived around 6pm, the room still was not ready and it took about 30mins to get the room key. Asked for simple birthday decoration and it is just simply a disappointment. They even forgot to do it and only make the deco when I arrived. Not the experience I was expected for high class hotel

9.0

Sep 2023

Superb

Room, breakfast, facilities, cleanliness were all excellent. Location is satisfactory with the Quill Mall located just opposite the entrance (but one has to take a rather indirect walk to cross the road safely) and a monorail station less than 100m from the hotel entrance. Staff were all friendly, professional and helpful.

The check-in process took too long. I was number two in the queue on arrival (with two occupied counters) but had to wait over 15 minutes until I got to the counter. Only two counters were opened and I couldn't understand why the checking in of the guests before me took so long. The guest waiting before (number one in the queue) me was obviously also dissatisfied with the waiting time as he turned to me, shrugged and put on a bitter smile. It was over 25 minutes from my arrival when I received my room key card -- not very nice after a long day's work and travel. I was expecting a much more efficient check-in process for a hotel like this (perhaps this was a peculiar incident of that day?). To be fair though (fortunately), the check-in staff finally attending to me was a pleasant and polite man.

10.0

Sep 2023

Exceptional

Service godd

6.0

Jul 2023

was ok

Room was clean, staff was polite and pleasant

There weren't enough options for vegetarians at the breakfast buffet. Room service was not the best: - the soup I ordered was cold - the coffee I ordered didn't come with cookies (all other hotels I've stayed at offers this - a small thing but goes a long way) - Whenever I called room service they took a long time to answer the phone

9.0

May 2023

It was overall a good stay

The hotel is located at a very convinient location which helps you reach any destination in 10 to 15 mints. The staff is good and well behaved. It has 24 hours room service but limited dishes.

Variety of restaurants and easy to commute

9.0

May 2023

Superb

Very good experience 💯

Nothing

10.0

May 2023

Will visit again

Brightness comfortable

Bathtub

7.0

May 2023

It was a pleasant stay

The room, Location, and Staff are more friendly and helpful

The bed is not comfortable for me. Maybe they need to check

10.0

May 2023

Lovely hotel, great breakfast

Comfortable room and bed. We got a free upgrade. Breakfast was great and super diverse. Staff was very friendly.

The bathroom was clean but there were some mold stains.

8.0

May 2023

Very good

breakfast was amazing

8.0

Mar 2023

Very good

The best check in experience I have. It is completely easy and smooth without requesting for passport copy and the kids details etc ...... . Good location .

Nothing

10.0

Mar 2023

worth my money

the interior design scented smell in lobby opposite quill city mall friendly staffs both hotel and valet breakfast had variety menu

nil

7.0

Mar 2023

Good family experience

Rooms were comfortable and spacious. Cleaning, concierge and waitering staff were all friendly and accommodating. Air conditioning worked well, especially for the hot and humid Malaysian weather. Maintenance staff resolved issues quickly.

The booking process was chaotic and disorganised. Check-out was also chaotic and time consuming due too many staff members at the front desk trying to manage this process. No activities for kids were provided over Christmas and New Year.

10.0

Mar 2023

Exceptional

Very clean. Close with monorail.

Nil

8.0

Mar 2023

Very good

The hotel is nice with excellent service. The room was spacious with comfortable bed, walk-in wardrobe and the bathroom had both shower and bathtub. We had the club room and the snacks and drinks in the lounge were good. Breakfast in the main restaurant had lots of choice and everything was tasty. It was refreshing to take a dip in the nearly empty swimming pool in the afternoons. The gym was very well equipped. Just outside the hotel is a monorail station, so it was easy to get around.

The bathroom was a bit dated. We also tried the spa area that had steam room, jacuzzi and sauna. The steam room (women's side) had several tiles missing and and looked pretty abandoned and the sauna was cold. The lounge can get pretty busy at evening drinks time. The first evening we waited around 15 minutes to get the table and by then some of the food was finished and was not replaced.

9.0

Mar 2023

Superb

The breakfast was not so delicious, and was boring.

7.0

Feb 2023

Nice stay, not great value

Nice view and nice comfortable bed. Good location about a ten minute walk from Petronas towers. The breakfast was excellent with a lot of choice, it was very busy however but managed well by staff. Excellent gym with new equipment.

The cleaning standard of the room wasn’t quite 5 star. The staff were a bit direct and the hotel felt a bit like it lacked an atmosphere. A large service fee of 16% was added to our bill which we had to come back to ask about and wasn’t explained on paying. There were a lot of families and sometimes it felt very loud in common areas. No coffee/tea in the room.The pool is small and crowded

9.0

Feb 2023

Lived and treated like a millionaire .

Room was just great...bedspread was spotless. Toilet clean and spacious. Ventilations was to the required temperatures and bed was just perfect. Breakfast was great , had to choose from different varieties of fruits. Meat was tender and eggs was just delicious.

Room service was just prefect timings. You just leave the room after breakfast and return , room is done and is in perfect condition again. View was just terrific, from your 180 degrees site. Background splendid.

FAQs

How much does this hotel cost compared to others in Kuala Lumpur City?

The average price for a rental in Kuala Lumpur City is $39 per night. This rental is $7 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sheraton Imperial Kuala Lumpur Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Imperial Kuala Lumpur Hotel. Enjoy the water!

Is Sheraton Imperial Kuala Lumpur Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Imperial Kuala Lumpur Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

Explore similar vacation rentals in Kuala Lumpur City

Explore all rentals in Kuala Lumpur City

3.4

Average(226 Reviews)

Hotel

in Kuala Lumpur

2star

OYO 431 Hotel De Grand Orchard

Air conditioner · Internet / Wifi · TV

Looking for a Hotel in Kuala Lumpur City, this Hotel for $45 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.

$$$$

Sheraton Imperial Kuala Lumpur Hotel

About this hotel

Amenities

Map of Kuala Lumpur City

Nearby attractions

Sheraton Imperial Kuala Lumpur Hotel

Hotel in Kuala Lumpur City

Reasons to book

About this hotel

Amenities

Map of Kuala Lumpur City

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Kuala Lumpur City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton Imperial Kuala Lumpur Hotel pet friendly?

What amenities are available at Sheraton Imperial Kuala Lumpur Hotel?

Explore similar vacation rentals in Kuala Lumpur City

Kuala Lumpur City travel inspiration

Related vacation destinations

Keep exploring