Hotel in Colombo
4-Star Hotel
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Just 325 ft from Liberty Plaza Shopping Complex, Renuka City Hotel has free parking and 3 restaurants and bars. A 24-hour front desk and round-the-clock room service is available.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Colombo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Great location in town, friendly and helpful staff, spacious, modern and comfortable rooms, an enclosed shower that doesn't get the whole bathroom wet, and a rooftop swimming pool and bar, what more could you ask for?
7 / 10Good·Aug 2026
Location is more convenient for travelling to adjoining areas including Galleface, Fort, Bambalapitiya and Wellawatte.
Even though the location is more convenient for many activities and transport to nearby areas, this area is frequented by scammers in the name of three wheel drivers. We had a couple of encounters with these men while we were staying at this hotel.
The porters in the hotel were a bit unprofessional as they talk loudly along the coridors and come and go all the time rather than having a set time for their routines. Restarant food quality was not up to the standard expected from a well established hotel which has been in business for several decades.
7 / 10Good·Aug 2026
I liked the rooftop pool, it had a good view overlooking the ocean, especially during sunset. Location was convenient by taxi, car or bus. They were able to accommodate a late check out
My room had cigarette smoke scent even though it was a non-smoking room. I was only there for 1 night and didn't bother providing feedback.
6 / 10Average·Mar 2026
We have had a great couple of weeks travelling around Sri Lanka. Our final stop was Colombo (12 March 26) and unfortunately we experienced the rudest hotel staff ever at this hotel.
It is certainly the ‘Fawlty Towers’ of Sri Lanka!
Clearly this hotel does not train its staff in customer service at all.
At checkin we were not acknowledged, the man on the desk did not say hello and we had no idea if he actually planned to check us in. When he ‘finished’ he just walked away and I had to ask him from across the room if he had completed our checkin!?!!
Check out was just as bad, no hello or questions, just rudeness.
We needed extra bath towels, 4 phones calls over 4 hours and they finally arrived.
The saving grace for this hotel was the food in the restaurant and the staff there, both the food and staff were great.
Perhaps the staff watch Fawlty Towers videos for customer service training?
Thankfully the rest of our experiences in Sri Lanka were nothing like this!
You seriously need to train your staff in customer service and communication, there are no excuses for being so rude.
$$$$
7.7Good
(689 Ratings)
"Great location in town, friendly and helpful staff, spacious, modern and comfortable rooms, an enclosed shower that doesn't get the whole bathroom wet, and a rooftop swimming pool and bar, what more c..."
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![Swimming pool [outdoor]](https://vr-thumbs.vacationrenter.com/480/bookingholdings/37171159/7e1a2f.jpg)
