Sheraton Grand Mirage Resort, Port Douglas

Sheraton Grand Mirage Resort, Port Douglas Resort in Port Douglas

About this resort

Nestled in Port Douglas, this charming resort for $117 per night is a fantastic choice for your next break. Just a 1 hour drive from international Cairns airport, Sheraton Grand Mirage Resort, Port Douglas boats a prime location as the only beachfront property to the Famous Four Mile Beach.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Map of Port Douglas

Nearby attractions

Hartley's Crocodile Adventures

13.00 miles

Skyrail Rainforest Cableway

28.35 miles

The Australian Armour And Artillery Museum

28.50 miles

Barron Falls

25.76 miles

Sheraton Grand Mirage Resort, Port Douglas

4.3

Excellent(1,651 Reviews)

Resort in Port Douglas

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Map of Port Douglas

Nearby attractions

Hartley's Crocodile Adventures

13.00 miles

Skyrail Rainforest Cableway

28.35 miles

The Australian Armour And Artillery Museum

28.50 miles

Barron Falls

25.76 miles

Reviews

4.3/5.0

Excellent(1,651 Reviews)

100% verified reviews

8.0

Apr 2024

Beautiful

This was our second stay here, we love the pools, the swim up bar and the gardens. Great cocktails. The book exchange service sounds lovely (couldn't take advantage unfortunately as I use a Kindle for reading).

No allergy and vegan labels for the breakfast buffet to cater to diverse dietary needs. Not many vegan options for breakfast. At the level of a 5-star hotel, this reflects a poor understanding of contemporary dietary preferences and their willingness to accommodate them. The air conditioning in the room couldn't go lower than 22.5C.

6.0

Apr 2024

Slightly disappointing

Location and the layout of the multi pools was very pleasant. Ease of getting to Port Douglas and surrounding area.

Sue to the lack of guests I felt there were not enough staff particularly in the restaurants at breakfast. It felt like an end of season and outside our room a pile of dirty beach towels was left for 3 days. We had to ask for enough bath towels as they only left 2 for 3 people on each of the days. For such a wonderful place it was a let down that some staff seemed disinterested in us.

9.0

Apr 2024

Not to be missed...

Loved the resort as a whole. Very relaxing . Definitely will be visiting again.

Bed was not very comfortable, and neither were the pillows but not a deal breaker. Would have loved to see more entertainment and / or activities within the resort. Food could be better.

10.0

Apr 2024

Thanks for an amazing stay

Staff were amazing throughout the hotel. They made an effort to talk to my 2 year daughter every day and made us all feel very welcome and comfortable.

7.0

Mar 2024

Piacevole ma non il top

La zona piscina

La.colazione scarsa e mal rifornita

10.0

Jan 2024

Kids had heaps of fun and we had a great and relaxing time!!

Loved it, well maintained grounds, water stations are great, lagoon pools amazing, loved how our young kids could stand in a lot of areas in the pool. The lobby is outstanding, air conditioning wonderful, nice smells, buffet breakfast was fun!! Staff were friendly! We liked that the place was out of town.

Hard to say to be honest..

7.0

Jan 2024

Good, but a little overpriced

The rooms were lovely and comfortable, pool was great and service was good. Good bars and restaurants.

A little overpriced for what it is, we also had no water the night of our stay as the water was off in port Douglas and were offered no assistance for toilets, showers etc. in comparison, a hotel we stayed in the night after gave us a discount on the room due to no water as well as drinking water provided.

3.0

Nov 2023

Very substandard won’t be going back

Location

Poor cleaning of rooms Maintenance each morning at 7am below us Long long walk to room

10.0

Nov 2023

This hotel is like a beautiful paradise

The lagoon pool, the gardens, the breakfast,

6.0

Nov 2023

It’s probably lucky that the weather in Port Douglas was outstanding because should the weather has been pulled in this

Swimming Pool space was great so I didn’t feel like people were on top of you

It appears that during COVId the property didn’t take an opportunity to update and refresh its facilities. The rooms felt quite dated with cracking paint in the rooms and the beds felt quite old the interior decor felt old. The swimming, pool, chairs, and tables very difficult to use plastic in nature weren’t overtly comfortable Breakfast stuff I had poor attention to detail multiple requests each breakfast to seek out the coffee order to be delivered. Five of the eight nights. My coffee order didn’t arrive until I actually finished breakfast in its entirety. In room cleaning wasn’t done well very limited towel transfer very little vacuuming done within the property bed very much unmade I had to the points in terms of the bathroom how to make three Kohl’s to room service to get toilet paper

7.0

Oct 2023

Enjoyed our stay but disappointed in the quality of the interior of the hotel - uncared for and outdated, not what you w

Good location on Four Mile beach and it would have been an amazing resort when it was built in the ‘80’s in terms of layout, pools, facilities etc Great gardens and pool areas, although pool needs an overhaul

Very outdated and tired looking, especially in communal areas, that could be improved for a small investment. Staff also a bit disinterested in customer service

10.0

Sep 2023

Perfect relaxing stay, just what we were after.

Amazing location, great property with excellent facilities. Marvelous staff who were hard working and professional and friendly

Nothing

5.0

Sep 2023

Average

As always a lovely place.

A mix up on my end on the checkout times. Resultantly charged an astronomical amount for one night stay.. room was not cleaned irrespective.

8.0

Sep 2023

A pleasant stay in a grand older style hotel.

The amount of pool area is excellent. There is a large freshwater pool as well as multiple lagoons, with plenty of deck chairs available. If you like your pool & lagoon water on the warmer side then Feb, Mar, April are ideal. The rooms are a good size. The buffet breakfast is good value. There is a shuttle bus that goes between the hotels and the town. There is a fee, $7 per person one way. You walk into the town either along the beach or along the road, it is approximately 20mins walk, depending on your stamina.

The music from the pool bar can be intrusive. The poolside cabanas have gone up in price , $150-175 per day which is a bit steep in my opinion.

8.0

Sep 2023

Pleasant

Great location and pool. Young and pleasant staff Many restaurants and eatery options

1/ Breakfast, which is paid extra. Not many options to choose from. Queue for a simple omlette. Had to wait for over 15 mins to refill the pre-cooked scrumble eggs. I fund the breakfast could be further improved to hit the $48 dollar price for a 5 star hotel, else included in the room rate. 2/ Having to pay extra for the cabanas. I think it should be free of charge

7.0

Sep 2023

Pleasant and relaxing ..3-4star resort

Location Pools

Wine choices often not available Restaurant closed at 9pm One restaurant uses plastic cups for wine /sparkling at dinner service for adults…wouldn’t order $120 bottle of sparkling to drink from thick plastic cup

10.0

Sep 2023

Excellent stay

The stand-out point was your excellent well-trained staff, whether at the front desk, around the pool, at the pool bars/restaurants, working on outside maintenance, or generally involved in the day-to-day operations. Also, generous relaxed car parking to come and go as desired.

I didn't like that I had to leave. We had a wonderful break, but it was not long enough.

9.0

Sep 2023

We had a wonderful few nights at the Sheraton Mirage. It felt very lux, all the staff were great and we had a very good

Very luxurious

Having to pay for the shuttle into town.

10.0

Aug 2023

Exceptional

Breakfast was great and the staff bend over backwards to help,they were very friendly. The location is great as it's a short ride to town. I especially love the beautiful gardens and the large pools.

8.0

Aug 2023

We loved our stay …. Our 4th time staying here

Pool…,,,beach proximity…..gardens…. spaciousness

On line ordering difficult

10.0

Aug 2023

Nice and relaxing in style

The roof shower in the bathroom

The buffet breakfast was not worth the money, constantly waiting for food to be refilled, had to ask for a coffee twice and waited 1/2 hr for it.

8.0

Aug 2023

Very good

Loved the rooms, pools and buffet breakfast.

10.0

Aug 2023

Comfortable, clean and amazing!

We stayed in a double room and it was so clean and comfortable. Beds were so comfy that I didn’t want to get up in the morning. The bathroom facilities were great and working very well. TV also worked which was great. Room cleaning/service was also amazing. Food was decent, but the pool was really the highlight of our stay! Would 100% recommend staying here!

The property was a little bit far from town, which meant we had to take a coach whenever we wanted to go into town. However the coaches were very reliable and the staff helped us book one. However it’s still walkable into town (takes 30-40 mins), but when we stayed it was raining quite a bit so we were unable to walk

9.0

Jul 2023

Superb

Tropical paradise in a pristine location

4.0

Jul 2023

Very close to the worst stay...

The bar staff are fantastic in the pool bar and Daintree Bar.

Day 1 (night before our wedding) No bath towels, no hand towels, no bath mats, no face washers. Paid for what was advertised as a pool access room via our balcony (almost $700 a night) its a chipped paint, 3inch deep puddle at the base of the tiny balcony. Day 2-3 still no towels had to request them. No apology given & just 2 bath towels provided. Returned from our wedding that night expecting at the least a tidy room, however room was not serviced and we had no clean glasses to toast our marriage, no cups for coffee in the morning and no coffee, again we had no towels, no hand towels, no bath mats. No apology given and rather treated like our expectations of a serviced room was too high. We also had the pleasure of a gardner working next to our window all morning & room facing the main foot path so it was about as romantic as trying to consummate your mariage in a bedroom next to your parents. Day 4. Checkout is 11am however chainsaws started at 7:30am outside the rooms so the opportunity for a sleep in was zero. We left by 9, handed keys to reception and not even asked how our stay was. (?) Not the worst holiday we ever had but a very close 2nd. Bar staff in the pool bar and Daintree Bar we absolutely wonderful and they are the only reason I didnt rate this as 1 star.

9.0

Jul 2023

Wonderful

Friendliness of staffmenu

Menu at Feast restaurant. Also we waited one hour for our meal then were told the order had not gone through. When it finally arrived it was very dry. Disappointing. Our only bad experience.

5.0

Jul 2023

Property was good but overpriced.

Direction to the rooms was very confusing. The same to some facilities like drinking water dispensers and lifts.

5.0

Jul 2023

Nothing special.

The pools were varied and beautiful; the omelette at breakfast was delicious.

The service of the wait and bar staff was extremely poor. The hotel charged an $8 delivery fee for in-room dining.

8.0

Jul 2023

Very good

Well laid out, not overly busy

Pool was cold, not enough seats by the pools Could have more snack options on the food menu

5.0

Jul 2023

Relaxing time spent around the pool.

Easy to find, lovely beach access and very pleasant guy on reception possibly French cannot remember name but was very good. Cabanas nice.

This was a bucket list stay for us, while we knew the property was quite old we were surprised at how tired it was, I’m particular the main area. The lobby was incredibly bland and completely lacking is atmosphere. The breakfast was a shambles to many people and not enough staff, buffet had been destroyed when we came through at 9.20am, 2 chefs preparing eggs including the exec chef who didn’t appear to notice anything else going on should be out supervising the entire buffet not just the eggs and a 25 minute wait for a coffee is terrible. Our tv didn’t work after 5 calls so $100 was credited which was better than nothing but not really good enough, at no point did anyone offer a room move.

9.0

Jul 2023

Spectacular place to stay with great culinary options and an amazing pool!

Customer service Food options Swimming pool and facilities

Pillows were not comfortable Difficult to moderate temperature in the room Could not open windows

8.0

Jul 2023

Everything good except the room access pool.

Everything is perfect except the pool access.

I chose pool access room but the pool is very small and dirty. The kids keep complaining dirty and refuse to play with the access pool. We have to go to another pool, the pool access is useless for us.

FAQs

How much does this resort cost compared to others in Port Douglas?

The average price for a rental in Port Douglas is $204 per night. This rental is $87 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Sheraton Grand Mirage Resort, Port Douglas. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Sheraton Grand Mirage Resort, Port Douglas. Enjoy the water!

Is Sheraton Grand Mirage Resort, Port Douglas pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Grand Mirage Resort, Port Douglas?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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4.3

Excellent(12 Reviews)

Sheraton Grand Mirage Resort, Port Douglas

About this resort

Amenities

Map of Port Douglas

Nearby attractions

Sheraton Grand Mirage Resort, Port Douglas

Resort in Port Douglas

Reasons to book

About this resort

Amenities

Map of Port Douglas

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Port Douglas?

Is parking included with this resort?

Is there a pool at this resort?

Is Sheraton Grand Mirage Resort, Port Douglas pet friendly?

What amenities are available at Sheraton Grand Mirage Resort, Port Douglas?

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