Zentrale Lage zum See und der Promenade, Zimmer war sauber

Kleine Zimmer, kein Kühlschrank, keine Klimaanlage, sehr einfach kleine Dusche

Location, cleanliness, friendly staff, breakfast

Tiny room, bunk bed hanging over the double bed, incredibly tiny shower - just very cramped all round.

Excellent location, indoor parking, friendly staff

Missing hot water boiler in the room

Small but nice room, location, parking

Breakfast and location

I understand it’s budget, but that is beyond “budget”. Try youth house. First time was fine in a double bed room with bathroom and amenities (though still scarce) but second time was a disaster, sorry. A room with a sink next to the bed, shower built into the wall directly by that and a toilet, again without even a proper door. Super small room with a third bunk bed above our heads. Two medium and one small towel thin so you can almost see thru it. Zero further amenities beyond two paper cups and two little soap bars and almost finished toilet roll. Everything but two plastic bins screwed to the walls. If you are desperate to stay, it’s fine, but don’t expect a comfortable one.

Reception area is pretty. Staff is nice and tries to help. The bed is very comfortable. Breakfast is mostly tasty. Coffee is great.

The hallways smelled extremely bad. I know this is a budget hotel, but not even having a towel for the floor when you exit the shower is so cheap. The water in the shower sometimes became very hot within seconds and we scalded ourselves each time we showered. Not enough working plugs in the room. If you want eggs for breakfast, you have to boil them yourself, in a pot that does not work properly. They do not have any personal approach to their guests: we made a mistake while booking ('no cancellation option'), clicking a date 3 months ahead instead of the current month, realized it right away, and tried to sort it out via Booking and via the hotel itself. Not to cancel, but to change the dates. The Ibis hotel did not allow it. We booked for the current month via telephone, giving all of our needed details. Upon arrival, our new booking was missing! Luckily, a room was free so we could stay the night, but had to pay around 30% more since it was last minute. We again tried to cancel the booking waiting for us in vain in 3 months, but it was against their policy.

For a small room, it had all you needed. It was one of the cheapest options in the area, but still felt nice. The location was tucked away and had good proximity to some local attractions.

The bathroom set up in the room was lacking. The toilet door didn’t lock or seal, the shower door opened outward into the room, thus splashing water onto the door, the shower door handle was just a hole, which when running the shower, would splash out. On our last day, the drain in the shower and sink started to smell and there wasn’t proper ventilation due to the bathroom being in the room rather than separated in a way.

Quality Vs price.

Too small room, no closet or space to put luggage.

Location

Room

Good location , it was an emergencial reservation so it was an easy check in .

I couldn’t choose to stay with just one room (we were 3 adults and 2 babies )the room there was a queen bed which we could put one baby with us , get a crib for other and the other adult stay on the single bed . We should have the right to choose just one room. The room was little bit hot and there was no fan available in the reception

it was near the city

the crafts was unfriendly and it was so noisy because of the school kids

good location good value for money suitable for a weekend

Location, close to station n bus stops, walking distance to Lugano Centro. New facilities and great breakfast.

Location

Shower drain smelt horrible One very thin pillow each

Great value for money! The room was tiny, there was no wardrobe, but if you need to spend a night or two - really good option for a small price. Very nice and wide variety of breakfast, children corner, even a pool! Friendly staff.

Nothing for this price

Location is very good, the parking is charged 22 CHF but you can enter and leave whenever you like without additional charge. Staff is really friendly. The room was very clean.

As soon as you leave the lift to enter the rooms a bad smell was the first thing that we met. The room was very small. Even the tab for water was not in the toilet but separate to the room which is not particularly negative, but personally I didn't like it. Furnitures really need maintenance. The bar doesn't have a lot of drinks and not even basics. Value for money : for sure not.

The shower and the toilet are literally in the room, divided by a thin wall with plenty of space underneath - not ideal for a couple. We had to turn on the sink every time we went to the toilet and also, there's no fan! The room is supper small, doesn't have a kettle. The sink is in the room itself, near the bed. the bed is uncomfortable. Overall, this is the worse hotels I've stayed at.

check in time

Almost nothing