Hotel in Surabaya
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodations with an outdoor swimming pool and free WiFi access throughout the entire property.
Amenities
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Surabaya
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Good location and pleasant staff. Sufficient for the one night require for a stop over.
A bit dated and worn, some power points in the rooms didn’t work but would consider staying here again if required.
8 / 10Excellent·Jun 2026
Affordable high end hotel with an attached mall, easy to get food and groceries. Getting anywhere is ok with gojek or taxi. Huge, comfy, clean rooms.
Would prefer a proper hose bidet for the toilet.
9 / 10Outstanding·Nov 2025
Staff, breakfast, comfy bed.
Remote control for TV was tricky, toilet bowl slack on floor. Very small faults .
6 / 10Average·Nov 2022
very modern and well furnished.
beds are large and comfortable.
check in was difficult as they weren’t cohesive with booking.com. also, they never explained any details about when breakfast was - only that it would be on the 7th floor. in the room, it’s hard to find bathroom amenities like shampoo and soap as they are put in a drawer instead of displayed.
$$$$
Top rated by guests
8.5Excellent
(202 Ratings)
"breakfast very good great selection, room very clean. and location the hotel is right above the plaza."
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