Shangri-la Surabaya
About this hotel
Situated in Surabaya, this attractive hotel for $14 per night is a fantastic choice for your next break. Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Surabaya
Reviews
4.3/5.0
Excellent(245 Reviews)
100% verified reviews
9.0
Very clean and comfortable. Booked the stay to
celebrate my mum's birthday and Shangri-La staff made it very memorable!
Nothing at all. Everything was awesome!
10.0
Great staff and service above and beyond. They have one of the nicest lounges in any hotel I’ve stayed in.
10.0
The best Shangri-la design. True Shangri-la smell. Wonderful staff. Very nice pool area and restaurants. The best price for Shangri-la.
Nothing
10.0
Friendly staff. Clean room and comfortable bed
No complaints
10.0
all nice facilities
only outdoor parking. if you bring car, the car would turn really hot in the afternoon
6.0
The facilities and food are fine
Some of staff were not as friendly as expected from 5 stars hotel. The check-in experience was slower compared to the previous hotel we stayed.
10.0
Good view
Good view
9.0
Excellent breakfast, comfortable room. We booked a Horizon room, with gave us access to the comfortable lounge on the 12th floor.
The hotel has a very spacious lobby that was a pleasure to spend time in and receive our visitors.
The swimming pool, in the garden behind the hotel, is larger than most hotel pools.
N.A.
8.0
Very various but continental dishes were not so good.
Chinese restaurant were very good
8.0
The room is nice.
For suite room guess, you should provide special car parking space or free vallet.
The electric socket in the Bali suite is very troublesome. Luckily I bring my Swiss knife to deal with this unfamiliar socket. Sure I prepared to deal with international electric socket when I go a broad, but it is not a pleasant surprise to find this 3 head electric socket in a hotel room in Indonesia. You should replace this with 2 head electric socket like any other place in Indonesia, because..... your hotel is in Indonesia... Right??? 😁😁😁
The brekfast menu in executive lounge is too limited.
When we try for welcome drink/cocktail at arrival, the pastry/ cookies already gone. Only coffee available
The staff are very friendly and helpful.
8.0
Location looks to be a bit old. Certain areas need a face lift
My son was only 13 years and they charged 354K for breakfast.
I stayed in a good hotel in Malang prior to this and they charged only 75K
5.0
Horizon floor
The room was tired... pool area scruffy
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is $39 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-la Surabaya. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-la Surabaya. Enjoy the water!
Is Shangri-la Surabaya pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-la Surabaya?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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