Apartment hotel in San Juan
3-Star Apartment Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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About this apartment hotel
Located in old San Juan, La Capitana Old San Juan Building features free WiFi.
Amenities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Family friendly
Smoking allowed
Safe
Key access
Fire extinguisher
Cleaning products
Map of San Juan
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2026
Great location right In front the ocean, it was close to so many restaurants and shops you could basically walk anywhere even the beach was just about a 25 minute walk which isn’t bad! Great value for the location. San Juan was absolutely amazing!!!
It could’ve have more towels, we only had 1 towel each for the entire stay which was 5 days. Also sad the windows were locked but I guess it was maybe just for safety reasons since you’re right next to the sidewalk. A bit rowdy at night but tolerable!
10 / 10Outstanding·Jul 2026
The location was precise
It was spacious
7 / 10Good·Jul 2026
So our apartment had a roof issue making it impossible to stay there. So I can not rate the room. We never saw it. The hotel is very accommodating and did put us up in the hotel part. But the room is so tiny. It really had room for our bags to walk. Too clean beds. No view. Air conditioning was fabulous. The shower was great.
We were placed in a two queen bed hotel room. This hotel also owns the property La Capitana. El Terresa is the hotel. At first I was very disappointed because it's such a small little room. I wanted it apartment style. The location of the room was great. The hotel is very accommodating. It did have a small pool on the upper balcony. It does have elevators to get to our room. Everything that the little apartment did not have. But it was very crowded with our bags. I couldn't help but be disappointed. But you do it you can do.
6 / 10Average·Aug 2026
The location - it is pretty near everything; possible to walk to everything though for those with mobility issues beware it is at the top of the hill; though streets supposedly have wheelchair accessibility - the old, uneven cobble stones would be challenge for those even with walkers or canes!
The kitchen was pretty well equipped but no stove...just a microwave.
The space of the unit.
1. I intentionally book with hotels during my travels because I want access to certain services: ex: 24 hr reception area; this Capitana Hotel Is a part of La Terraza Hotel (not indicated when originally booking or until the day you arrive!)
2. It does not have a reception area; there are no staff members/ no employees to assist.
3. To check in or check out, you have to go to La Terraza Hotel which is 4 blocks away; very inconvenient if traveling with luggage!
4. Old San Juan also has the very narrow, cobbled streets of a colonial town; usually one way - it can be an added complication when you have to check in or out - 4 blocks away, and you have a taxi to pay for!
5. Access given to three WIFI networks that only ever worked in the bedroom and more than often did not work at all! This hotel costs too much not to provide decent Internet! The TV required network so usually not working.
6. This is a building with work in progress so there were noisy workman on weekday mornings, often the noise of the work too.
7. Housekeeping, emptying of trash, change of towels or linen, replacement of toiletries & toilet paper only every 3-4 days!
8. The reception did not answer overseas numbers!
9. Though I was assured assistance, no one came to help with suitcases when I was leaving. I had made it clear before I booked that I had an injury & would require assistance with bags!
10. Very dark & almost no circulating air. The painting done due to remodeling has dried when traditional louvered - windows were closed. Impossible or almost impossible to open the louvres.
11. Although interior supposedly remodeled with modern conveniences, not well done, facilities falling apart, breaking or falling down.
12. There is a stupid system where to use a fan, the light must also be on?! One fan didn't work. Never fixed.
13. The electric current often not strong enough to charge devices!
14. Asked for a sea view.
15.
$$$$
6.8Average
(626 Ratings)
"The location was precise"
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