Hotel in Bosnia and Herzegovina
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Featuring free WiFi and a restaurant, Hotel Jelena offers accommodations in Banja Luka, 984 feet from the city center. Guests can enjoy the on-site bar. Free private parking is available on site.
Amenities
Business facilities
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Garden
Laundry services
Sauna
Accessible Parking
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Bosnia and Herzegovina
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Nov 2026
The rooms were clean and spatious. The breakfast was good as well.
On the first night our room had a horrible sewage smell. Reception dismissed it as something that “just happens sometimes” and gave us an air freshener, which arguably makes the smell even worse.
We had booked two rooms for two people each but were given separate single beds due to overbooking. Despite asking twice to have the beds put together, nothing was done. I also asked for the ventilation to be left on to help with the smell, but again, no action was taken despite the reception saying that this is ok.
Additionally, the ground-floor rooms face directly onto the parking lot, making it difficult to use the windows at all. (for some light or some air)
10 / 10Outstanding·Oct 2026
Everything is perfect.
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8 / 10Excellent·Oct 2026
Reception Sie helpt us friendly and all we asked was not to much for her.
Nothing
6 / 10Average·Mar 2026
Location
Parking situation is much worse then last time. Clenest aleo..
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Top rated by guests
8.8Excellent
(824 Ratings)
"Everything is perfect."
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