The Landmark Suites
About this hotel
Situated in Nairobi, this attractive hotel for $74 per night is a great option for your next trip. Featuring free WiFi, The Landmark Suites is located in the heart of the Westlands business hub and offers accommodation in Nairobi. Free private parking is available on site.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Nairobi
Reviews
3.8/5.0
Good(108 Reviews)
100% verified reviews
6.0
It was near to west gate mall. Rooms were spacious
Quality and variety of breakfast needs a lot of improvement and punctuality In serving. Rooms and toilet windows need proper curtains. Furniture is quite old.
8.0
Good team, rooms are clean.
9.0
the location
nothing to complain
10.0
clean and superb
nothing
9.0
Very spacious serviced apartment, location is excellent and secure.
Breakfast was good but service was very slow.
10.0
the location was good and the staff were very friendly
8.0
location
no shataf in washroom
8.0
Good location, large comfortable room
5.0
There is no buffet b/f, on order very less options
Stsffs are very cooperative and excellent
8.0
Location
Dorcas the receptionist was helpful
The hotel gives u the impression that money is everything
7.0
The location was great for our purposes, right next to the Westgate Shopping Mall and quite close to the Expressway to JKIA airport (although there was a lot of traffic to get to the Expressway it only took 20 minutes to get to the airport in total). Our driver found it easily using GoogleMaps. There was a good breakfast menu and we ordered the "Landmark breakfast" to be brought to our room. It was fine but we did not get any fresh fruit. The juice was very nice though.
There was plenty of space for our family and the staff were all friendly and helpful.
The wifi was good. It was quiet.
When we arrived they were not expecting us despite having sent a confirmation message that morning and despite me replying to that message. Luckily there were still apartments available. The first apartment had a problem with the lights but we were moved to another one without a problem.
The kitchen was good but poorly equipped - there were not enough plates and cutlery for our family. When we asked they brought us some though.
4.0
The staff were soo nice and helpful
Always smiling and friendly
Very understanding
The staff made up for what we didn’t like and hence why we did not cancel as the all staff from front desk to the restaurant crew to the cleaning crew to the guards were polite, kind and helpful
The facilities are run down and for the price of the room one expected that the light fixtures should work, washing machine should work ( we had it changed out but still had problems), windows would not shut, sheets stained, towels tattered, crockery broken
The internet was horrible and slow and disconnected often
Had to go get a portable modem so could actually have consistent internet.
The price did not support the facilities for sure
The location is ideal but the street boys are right across so walking out of the gate and to the gate they approached you right away - it was intimidating and felt somewhat unsafe but not sure if this can be avoided and as mentioned location is very ideal
1.0
location
dirty bedsheets with stains. non professionally cleaned washroom
7.0
Noele very rude and always up for argument. Very unprofessional and poor customer service by Noele
7.0
Swimming pool and gym not up o expectations.
9.0
Convience
N/A
7.0
location
not clean
3.0
Bed not clean and bathroom to old water everywhere when do shower,
bed sheets were dirty
Never again stay there
2.0
Location is good
Rooms are big
We requested a quiet room but were given a room on the ground floor, close to the lift and with windows on the noisy bar store.
We asked if we could change rooms and the receptionist was very professional and helpful.
She suggested we look at two rooms (of a lower category than the upgrade offered by Booking because no other solutions of the same category were available) and choose the one we preferred.
We chose the only one with a king size bed. A window in the living room did not close completely and the kitchen was not equipped and even after we asked the tools were very poor.
We saw laxity in the corridor of dirty plates etc from the others room and some other unfair situations.
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $60 per night. This rental is $14 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Landmark Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Landmark Suites. Enjoy the water!
Is The Landmark Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Landmark Suites?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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