Location and room were excellent

Total unhappy that the restaurant was not open after travelling 6 hours to get to the hotel, we couldn't even get a drink in the hotel which was totally disappointing

Beautiful spacious room, lovely front of house staff, easy to access on-site parking, excellent location for us as we wanted to be close to the river and park, and a bonus to have a little kitchenette. Great value - highly recommend. We stayed only one night but it was absolutely perfect for us..

Nothing - we stayed only night but it was absolutely perfect for us..

Cleanliness and design, nice staff.

Size of the room, having a kitchenette and living area. Feeling quiet and private

Noisy workmen over the road, no chopping board and knife in the kitchen

Very Clean! Spacious apartment, comfortable beds, great breakfast selection and facility! In a great location, walking distance to the beautiful Parc du la Tete D’or Would definitely book again!

Unfortunately, there was construction noise on a building next door :(

We had a clean and modern one bedroom suite with plenty of space for our family of four. The kitchenette was useful, the bed comfortable, and the air conditioning worked well. We also appreciated having access to laundry facilities.

The hotel restaurant was closed at the time of our visit. Also most of the shops and restaurants in the area around the hotel appeared to be closed for August.

Room space and cleanliness

Location

The suite was very spacious and the air conditioning worked well in most of the rooms we booked. The gym and sauna was small but also free to use, which was great. The location was very central, just a 20 minute walk through the park to the conference centre.

The button which closes the elevator door was broken. This is a small thing, but it wastes a lot of time. Especially if you are in a rush to leave. Some of the rooms had a broken aircon switch and it didn't work well but the aircon was mostly good.

Next to the park, the location was perfect for little children. The stuff was kind and helpful, the apartment well equipped.

The bed was really comfy. it was clean

the balcony has no chairs/table, there weren't anything to drink in the room, we had to call the receptionist in order to ask for water and no one picked up the phone so my husband had to go downstairs. the room service, the restaurant and the bar where closed because it was the weekend, we were even advised order food through uber eats, not the kind of dinner you expect when you book in a 4 stars hotel.

nice location across from the park breakfast was great

rooms were grubby and dirty In some areas, floors damaged rips in the wall. kitchen table had big chuck’s missing in it. we were in a premier executive suite apparently newly renovated and it was definitely not worth the money, it was run down and poor quality. we have been travelling france all 4 and 5 star hotels and this one was the worse 4 star we’ve stayed in. unfortunately, it did not meet our expectations. there is also a note in the kitchen to say you will be fined 60 euros if you don’t leave it as you found it. there is no mini bar no bottled water, and no room service on Saturday and Sunday. for a four star hotel I’d expect a lot more. fitness facility are awful and unclean.

Location is really great with the park just 2-3 min walking distance. Also i love the breakfast with different options and pancakes. The family room has a well-equipped kitchen which is very convient for a family.

There was complete no heating in the room (except bath room). Mid of May is still pretty cold in Europe and I felt like sleeping in an igloo, and the sound proof of the window facing the street is not very good. A double window is recommended for sound proof and insulation. I think i will still book it next time, but not during Apr/May when there is no heating.

The apartment was awesome for a 4-member family

a bit far from the center

Fantastic room. Came equipped with a full kitchen and appliances.

Staff were a little impatient and rude at times

I had stayed at a premium suite, which was a clean and spacious place for 2 adults and 2 kids, equipped with a compact kitchen. Especially I’d like to thank the hotel for a baby cot in the room.

We had to check out early in the morning for the flight but at that time, the reception desk was a bit busy with only one staff who had to serve a few teams waiting.

perfectly clean, very comfortable, beautiful bed

kitchenette was very basic, no bread knife or sharp knife for preparing food. no cutting board or oven. it wouldn’t suit a self catering for long periods

The hotel (room and bathroom) is clean and spacious. Staff can speak English very well. They also provide overnight private car park at 15 euros.We booked at 10pm and the hotel get the room ready super fast! Bus stop right in front the hotel which allows us to travel easily!

Everything is good. The living room is dimmed as there is only one lamp provided. But this could just be an apartment culture here which is uncommon in Asia XP

The location of the hotel is very handy, not very central but still close to all Lyon tourist attractions sights. The beautiful park de la Tete d'Or very close to the hotel, and the Rhone riviera, made us feel very comfortable. Off course if we would know and not hesitate to ask for the room with view to the park, would make us even more happier, but there is always a next time. Parking was very useful, it costs 15EU per day, but keeps your car and baggages save and close.

Even the room was daily cleaned up, there were a smell in the bath and the kitchen, with no reasonable explanation, most probably because the buildings/hotel construction. The Sauna, the shower are quite old, they smell not very nice.

Greate location,room has a good equipment

Pillows was with dirt stains. Very low ceilings in the rooms, the restaurant did not work, in general a feeling of abandonment