Paulay Downtown Apartments

Location and room is great, very clean no issues. Close to city center and main street with lots of restaurants

Just one extra towel even though it was only me

Great location; Safe area; Clean; Comfy bed; Air con works; a good selection of restaurants close by; Public transport stops close by

This was a hotel room with a kitchenette. The room was clean. The location was excellent, close to everything. Communication was very responsive, polite and obliging.

The A/C system was switched to heating only. I rang and he said it couldn't be changed. The room was consistently 23c to 24c which was way to hot at night even with the window open 24/7 it didn't cool down so I had a very disturbed 4 nights sleep. My sleep was also disturbed as the tap in the kitchen sink was dripping so I put a bag with an elastic band around it which work. There was a humming noise from the fridge, which is to be expected I suppose. So yes, I bought earplugs which I hate wearing. There was a smell coming up from the pipes in the bathroom, it was very warm and the extractor fan didn't work. There was no frying pan or spatula to fry an egg so I asked and he was great to supply a new frying pan the next morning however no spatula and there was no t-towel to dry this dishes with.

Great location, very central. I didn't use the kitchen area but it seemed clean, with cutlery. There was soap in the bathroom. Clean flat At check-in I had been told to look for an envelope with my room number on it but it was not there - I had to phone them to find out the room had changed. That was swiftly sorted.

The room I was assigned was on the ground floor, with very little natural light - which is not an issue when you're only there for the night, to be fair. My real major issue was with the sockets in the bedroom and the bathroom, and the heating. There were at least 3 sockets in the bedroom, with one not working. There was no heating and it was a bit cold, so I plugged in the towel warmer in the bathroom, thinking of leaving it on for the night as it took a long time to start, so the room would be warm for my morning shower. I also switched on one of the 2 heaters that were in the bedroom to warm it. And I plugged my phone because I have problems with its battery, and I need to charge it fully every night if I want to be able to use it throughout the day - especially as I was flying out in the evening. When i woke up, the room was cold, my phone had barely been charged, and the bathroom was cold. I suspect it required too much electricity to make everything work together. There were information sheets in the various rooms, but nowhere did it say to only plug one thing at a time. Do not put 2 heaters in the bedroom if it's going to short-circuit to switch one on! It ended up being a very stressful experience for me because I had to stay until checkout time to charge as much as I could my phone in order to be able to go out and not end up with no phone during the day. It changed my plans and really dimmed my enjoyment of the city.