Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
About this hotel
Nestled in Cheltenham, this charming hotel for $141 per night is a great choice for your next trip. With modern, en suite rooms and a bar, lounge and courtyard, this town-centre hotel is opposite The Brewery Quarter and 1 mile from Cheltenham Racecourse.
Amenities
Pool
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Cheltenham
Reviews
4.0/5.0
Good(4,331 Reviews)
100% verified reviews
10.0
Great breafast and clean room.
The temperature of the room was a bit hot and smaller than I expected for 4 people.
7.0
Location
The bathroom was extremely dated and cramped. The breakfast was great but no where near enough seating. And the walls were paper thin, so could here everything going on in the hallways and rooms next door.
8.0
Clean, and very central
Uncomfortable bed 🥹 and it was very hot in the room
8.0
Comfortable room, with nice bathroom conveniently near to centre of town. Staff friendly and helpful.
The parking is not free. Although you get a discount for the parking it is not free. The quality of the breakfast was not great, e.g. scrambled eggs were quite questionable! However, it was very busy so staff were doing their best.
8.0
The room was perfect the location was perfect break was really good, nice and fresh.
Room was on the 1st floor so when lift was busy we use the stairs as we didn't have many to go down or up.
The bars and shopping were about 2 mins walk so no use for taxis.
The air con wasn't working in our room, but reception brought us up a electric heater.
Even though the breakfast was nice could of done with some mushrooms and options of eggs I.e fried or pouched even though the scrambled eggs were nice I do like other options.
10.0
Clean and welcoming
6.0
Location was great and staff were friendly.
Room was smelly, especially the drains. Sofa bed was very uncomfortable. Room felt dated.
7.0
Excellent check-in with Ashley.
Good hot cooked breakfast.
Helpful receptionist when we checked out.
Room was clean.
Room was too hot.
Double bed was smaller than expected.
The NCP was expensive to park overnight, even with the discount.
The swimming pool was closed for a week for maintenance. There was no mention of this in earlier correspondence.
They ran out of food at breakfast - bacon, croissants, juice - and didn't replace them while we were there.
8.0
breakfast
nothing
7.0
Friendly staff, good choice for breakfast (but Premier Inn has branded products e.g. Yeo Valley yoghurt), nice bathroom.
Small room, sofa bed, off-site swimming pool, that was being repaired and so we couldn't use it.
8.0
Location was brilliant, as were the staff.
The total absence of teaspoons! Calling a limited menu served from the bar a ‘restaurant’ is stretching the truth.
7.0
Excellent breakfast. Clean room. Good location and facilities.
Check-in was slow, especially as we had pre-booked. Lifts were crowded.
9.0
Good value
All very good. Drinks a little pricey though
10.0
Everything, there isn’t anything not to like
N/A
8.0
Center to everything
Nothing
7.0
Very helpful pleasant staff, great location
Even though the room was meant for a family, my 14 year old daughter had to sleep on an incredibly uncomfortable sofa bed, that appeared to be old and broken.
Surely a family room should provide beds for all members of the family.
7.0
The location was fabulous and the room was a good size.
We were placed in a twin room. We would have preferred a double but when we enquired we were told there was none available
8.0
Comfortable bed good location
Too warm and stuffy in the room, only one very small window that could be opened a few inches.
8.0
Very warm hotel which we did not like and air conditioning in room didn't really cool the room, this is the only fault with the place
8.0
Location was very good for access to the brewery quarter where there was a fair selection of food and drink outlets for a nice evening out
Overall experience was very good. Cleaning staff when passing in corridor in morning could not manage to even smile or say good morning as we passed. Struggled to even make eye contact.!!
10.0
Good breakfast included. Free swim in pool nearby.
Nothing
7.0
Breakfast was good - lots of variety and the staff were keeping things topped up and tables clean
The room was ok
The main bed was relatively small. Not really good for 2 adults.
The sofa bed was quite uncomfortable.
The room wasn't very clean - especially the floor had not been vacuumed sufficiently. There was a bit of popcorn on the floor.
10.0
Good size room, clean, fresh and contemporary decoration. Good breakfast. Enjoyed having access to the gym and pool. Helpful, friendly and professional staff. Great location. Quiet and calm atmosphere. Comfortable.
Air conditioning was loud but I think that's the case everywhere.
7.0
Location
Air con unit to noisy to sleep
7.0
The location was quite good and handy for the shops , and check in was really easy and smooth and staff were polite
The breakfast was not up to usual holiday inn express standards it just felt a little cheap, the products were not good quality
8.0
Clean, good location
The shower was a bit weak!
2.0
Local to town centre
AC broken facility not in same building small room
3.0
Location was brilliant.
Great breakfast.
The way staff dealt with an issue we had with the bedroom was very rude and didn’t seem to care.
Opened the bedroom window for ventilation and about 5am the fans fir the air con/heating kicked in (we were on 4th floor next to plant room) could not then have the window open resulting in stuffy room. Told the staff on check out and she said I should have come down at 5am and they would have moved rooms!!
9.0
Everything went smoothley, staff were very helpful. Breakfast was great.
A little more furniture for people who are staying more than a day or two.
10.0
Clean and nicely decorated
FAQs
How much does this hotel cost compared to others in Cheltenham?
The average price for a rental in Cheltenham is $141 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Cheltenham Town Centre, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Cheltenham Town Centre, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, pets allowed, internet / wifi, smoking allowed, and parking.
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