Occidental Costa Cancún - All Inclusive
About this resort
Located in Cancun, this charming resort for $167 per night is a fantastic choice for your next trip. Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities and friendly service.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Cancun
Reviews
4.0/5.0
Good(2,376 Reviews)
100% verified reviews5.0
The staff was very friendly
The check in process was so inefficient, anytime you needed to talk to a front desk person there was a ridiculous line and if would take at least an hour
There was no adults only section, which the hotel used to be completely adults only
8.0
Buffet option was good and this restaurant even had order to make option which was good.
Restaurant booking were gone quickly, not many options.
3.0
I liked the excursions serviced by Aquaworld. King Julian was so helpful and friendly. He was able to answer all our questions. Everything he said happened. I give King Julian with Aquaworld 5 stars but the hotel was a 3.
You get what you pay for, this was booked by my work for a work anniversary. The hotel staff was ok, not super friendly or very helpful. Food was awful. I didn't like out room it was so smelly and location was not great. restaurant reservation system needs to be updated. Buffet was gross.
6.0
The hotel was ok
The A/C was off when arrived and A/C went out took two days and 2 repair visits to move to new room. Most the staff didn't speak english or didnt want to. Peep hole on door missing had to stuff tissue to prevent someone looking in. Balcony was about 2 foot out from door. Wet bar consisted of two beers, 4 waters and 4 different soft drinks. Hotel stoppes serving alcohol at 11pm. Hotel storre only takes peso. Front desk will give currency exchange up at a lower price. Beach nothing nothing like the pictu6res. It is small, right on the entrance to channel. Channel makes a heavy current and lots of waves from jetski and boat just 50 yards from shore. Better swim in hot poor more enjoyable. If you want to eat at fine dinning you must reserve every morning and not very accommodating to any changes.
1.0
Pool
Rooms, beach and staff
1.0
It had a tiny beach area and small pool
The workers attitudes and racism towards my family. The hotel has basics nothing new. Didn’t feel welcomed nor that my money was well spent. Always had a issue and problems weren’t really taken into matter just slightly taken care of.
10.0
great location “ restaurants really good especially the Mexican .. buffet serving a great variety of food “ entertainment every day and some evenings also .. Staff were just so friendly and helpful “ definitely a really good hotel to stay in ..
10.0
For me and my family everything was excellent good location, good food, thanks!!
Well! For me everything was fine,
3.0
The ocean
EVERYTHING they didn't speak English, if you didn't get the adventure them then they really didn't want to talk/help you the worker expected a tip for everything even stuff that should have been free. I wouldn't recommend this establishment to anyone!
6.0
very comfortable beds, great pool, good location
staff only friendly and helpful if you tip them every time, restaurants didn’t have the availability mentioned on the QR code they provide themselves, hotel beach not really good, pretty small
2.0
- staff in the restaurants were kind
- awful front desk service
- non-relaxing environment, music is always loud
- experience as a whole is stressing
- staff is only friendly in the restaurants but it is hard to have a decent reservation time
- bed bugs in our room
- hot beer in the taps in every bar
- mini bar didn't work properly - everything was hot inside
- wifi didn't work, was constantly disconnecting and then we needed to log in many times a day
10.0
everything
everything
1.0
The facility was nice and big. I liked the included drinks. The location was right by the ferry so that was very convenient. I loved the hammock on the balcony.
They are running some type of scam. I showed them how I paid for 3 people through Booking and when I arrived they told us we only paid for 2 people making us pay an extra $75 per night. Kept going back and forth with them and showed them proof but they didn't care and gave me attitude about it. My a/c in my room didn't work, kept going in and out. Someone came to check and didn't fix anything. Our sheets were wet and smelled like mildew, even when they changed them. Food was average. The employees will harass you about tips and if you don't will give you attitude. Overall I don't recommend.
8.0
Everything about the hotel stay was great. It was exceptionally clean and staff was always pleasant and courteous. Good quality entertainment, fun pool/beach side activities and great gym. The checkin/checkout process was easy and pleasant. The buffet was very good and the restaurant food was outstanding. The beach is well maintained with daily removal of seaweed.
The location next to the busy the marina with a large ferry and four pirate ships was not great because of frequent diesel fumes on the beach. The restaurant reservation process should be moved from 7 am to 9 am or later, to allow guests to rest on their vacation.
5.0
Room was big, and clean. Location is good.
Food was a big issue. Why should I wake up at 7 am to book a restaurant? The buffet made Cuban hotels look luxurious, and that’s a lot to say. Long wait to check-in. Everyone is selling you a trip.
2.0
I like the hotel location and the beach
The line por make reservations for dinner and sometimes at 7:30 am they said everything is full, the music and the bar close early, the qualities of the show, the buffet everyday the same. The employment no kind
6.0
Overall structure
Reception staff
8.0
Very good
Smell in the toilet
5.0
bar and restaurant staff, the pool
the reception staff was awful and did not provide good information. We were allocated a room where staff would walk pass with trolleys and we were woken up at every hour of the night. Some guests also entered our room as they were given the same room.
the next day when we asked to move room we had to wait 4 hours without one and were moved to a room with view of the roof and light bulbs not working. No kind of compensation were given.
the music in the entire public areas is also super loud and makes it difficult to relax
the beach by the hotel isn’t really great, lots of boats and a ferry which makes it noisy and not enjoyable, also lots of seaweeds on the beach
8.0
The activities, staff and sea foods were great.
We couldn't get our ocean or at least a pool side view as requested.
7.0
The hotel itself is ok, if you’re going to spend most of the time on excursions, it’s a good option.
The buffet is good, the drinks are fair.
The front desk staff are not the friendliest. it gets too crowded and they seem overwhelmed.
6.0
The room was clean, spacious and modern. The activity staff in particular were very nice and positive. The fresh salad and fruit at the buffet were a daily highlight.
We came to Cancun for 2 weeks. Staying 9 nights in a hostel to keep costs down and then treating ourselves to 5 nights at this all inclusive. The hostel was peaceful, with a relaxing vibe by the pool and places to do yoga whilst over looking the water. We were therefor astonished to find that the ‘fancy’ all inclusive felt like a bizarre Ibiza event. Music blaring by the poolside made it very difficult to enjoy a relaxing read and our room was placed directly above the main outdoor stage where nightly entertainment left me going to bed with noice canceling headphones. Some people may enjoy this party atmosphere but it was not the holiday we were looking for.
The hotel has 3 restaurants aside from the buffet. We tried the seafood restaurant and the Italian and unfortunately the quality was very low, and the portions were incredibly small. No exaggeration, I ordered Ravioli pasta and got 3 pieces! We went straight to the buffet afterwards for real dinner.
Finally the hotel is let down by a minority of staff who were incredibly rude. We had a particularly bad experience with a waiter at the seafood restaurant. A shame because we also met some lovely staff.
5.0
The property was looked in a central location and the view from our balcony was amazing. The bed was very comfortable.
When we arrived at the resort it took an hour just to check in. They never gave us the WiFi password when we checked in so I had to call the front desk numerous times because nobody was answering the phone. The Wifi barely worked when we eventually did get the password. It was very frustrating. I ordered room service and it took hours only for them to bring me something completely different than what i ordered. Then I called for room service later that day and I was told there was no room service today. But then how did I order it in the morning? The one time they did clean my room I was not given any clean bath towels and my pillow cases had gotten makeup on them & I assumed they would give us fresh pillow cases but they didnt so I had to use a towel to cover my pillow every night.
5.0
The rooms were great overall although the property is very noisy. The beds are comfortable and housekeeping was very efficient. The food was marvelous and my Group was happy with the choices, as well as with the nightly entertainment. The proximity to the ferry to Isla Mujeres is why I chose it in the first place and that was fantastic.
The beach area is very small and whilst we were there, flooded, with sandbags everywhere. Unusable and unsightly. Additionally, there was a difference between what I booked on booking.com and what the Occidental had on record. I spent 3-4 hours with the front desk, attempting to get it sorted, even having to call booking.com In the end, I was forced to pay the extra despite having a hard copy Confirmation form from booking.com It was very disappointing. Perhaps it's Occidental antiquated computer systems: whatever it was, it put a down-spin on the experience overall.
3.0
its location
internet was not working, stuff was not attentive and reception counting cash in front of me for half an hour instead of assisting me. Entire bathroom had black mold all over
8.0
Cleanness, food
The receptionist was really sick. She made a mistake, charging the wrong amount. Never send a cancellation to my credit card. I have to dispute the charges. In a time of Covid, the people can't work when they are sick. It was scary.
8.0
Overall, it's good. But it needs to be improved of check in procedure and reply to the customer messages.
Check in it's waiting too long. We spent 1 hour just for the line up. Plus they asked us to pay 50% as a deposit a month ago which it didn't say in booking.com. And when we checked in they had nothing on the system, so the front desk had to call their financial department after I showed them a transaction recipe(not an official recipe because I have nothing after I paid online). All this was unnecessary, if they can just write a note on the system. Plus, I messaged them to have a confirmation after I paid a 50% deposit, but no reply at all.
6.0
- Food is good
- Stuff is friendly
Huge lines for check in and check out. Be ready to stay in line almost an hour.
Beach is small
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $100 per night. This rental is $67 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Occidental Costa Cancún - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Occidental Costa Cancún - All Inclusive. Enjoy the water!
Is Occidental Costa Cancún - All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Occidental Costa Cancún - All Inclusive?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
Explore similar vacation rentals in Cancun
Explore all rentals in CancunBeachfront
4.5
Excellent(653 Reviews)Resort
in CancúnJW Marriott Cancun Resort & Spa
Garden · Pool · Air conditioner
The best choice in Cancun for Resort, for $149 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Beachfront
3.8
Good(618 Reviews)Resort
in CancúnThe Sens Cancun by Oasis - All Inclusive
Pool · Air conditioner · Internet / Wifi
Are you ready to indulge in a relaxing getaway? Our Resort in Cancun has everything you need for a rejuvenating stay. Treat yourself to The Sens Cancun by Oasis - All Inclusive's exceptional amenities, such as Air conditioner, Internet / Wifi and Laundry.
$$$$
Beachfront
4.3
Excellent(56 Reviews)Apartment hotel
in CancúnBrisas Beachfront Penthouses
Pool · Kitchen / Kitchenette · Air conditioner
The best choice in Cancun for Apartment hotel, for $153 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Beachfront
4.0
Good(560 Reviews)Resort
in CancúnSeadust Cancun Family Resort - All Inclusive
Pool · Air conditioner · Internet / Wifi
This attractive Resort in Cancun, $174 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Beachfront
4.1
Excellent(2,882 Reviews)Resort
in CancúnThe Westin Resort & Spa Cancun
Pool · Kitchen / Kitchenette · Air conditioner
Resort in Cancun, for $153 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)
$$$$
Beachfront
4.4
Excellent(2,319 Reviews)Resort
in CancúnWyndham Alltra Cancun All Inclusive Resort
Pool · Air conditioner · Internet / Wifi
This inviting Resort in Cancun can fit your needs for many types of vacations, at $179 per night.
$$$$
Beachfront
3.9
Good(585 Reviews)Resort
in CancúnGR Solaris Cancun All Inclusive
Garden · Pool · Air conditioner
Soak up the beauty of Cancun in our Resort, GR Solaris Cancun All Inclusive. With a range of amenities such as Air conditioner, Internet / Wifi and Laundry, you'll feel right at home.
$$$$
Beachfront
3.6
Good(1,443 Reviews)Resort
in CancúnThe Pyramid Cancun by Oasis - All Inclusive
Garden · Pool · Air conditioner
This attractive Resort in Cancun, $174 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Beachfront
3.4
Average(451 Reviews)Apartment hotel
in CancúnAR Cancun Plaza
Garden · Pool · Kitchen / Kitchenette
Looking for a memorable stay in Cancun? Our Apartment hotel might just be what you're looking for. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more during your stay.
$$$$
Beachfront
4.3
Excellent(484 Reviews)Resort
in CancúnSecrets The Vine Cancun - All Inclusive Adults Only
Pool · Air conditioner · Internet / Wifi
This Resort in Cancun, is the right price for your (business stay, family stays, couples stay, getaway vacation, etc.) today!
$$$$
4.5
Excellent(693 Reviews)Resort
in CancúnHyatt Zilara Cancun - All Inclusive - Adults Only
Pool · Kitchen / Kitchenette · Air conditioner
Discover the beauty of Cancun with a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only, a top rated Resort with amenities such as Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Beachfront
3.9
Good(1,718 Reviews)Resort
in CancúnOccidental Tucancún - All Inclusive
Garden · Pool · Kitchen / Kitchenette
This attractive Resort in Cancun, $172 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Beachfront
4.6
Outstanding(34 Reviews)Condo
in CancúnDepartamento en zona hotelera
Garden · Pool · Kitchen / Kitchenette
Looking for a memorable stay in Cancun? Our Condo might just be what you're looking for. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more during your stay.
$$$$
Beachfront
4.3
Excellent(586 Reviews)Resort
in CancúnThe Royal Cancun All Villas Resort
Garden · Pool · Kitchen / Kitchenette
Experience the best of Cancun with this Resort available for $167. This property is equipped with amenities including Air conditioner, Dishwasher and Internet / Wifi, and more.
$$$$
Beachfront
4.5
Excellent(79 Reviews)Condo
in CancúnOcean Front Suite, balcony, kitchen.
Pool · Kitchen / Kitchenette · Air conditioner
The best choice in Cancun for Condo, for $153 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Beachfront
4.6
Outstanding(16 Reviews)Condo
in CancúnSparkling Ocean View in Cancun
Pool · Kitchen / Kitchenette · Air conditioner
Experience the best of Cancun with this Condo available for $174. This property is equipped with amenities including Air conditioner, Internet / Wifi and Balcony / Patio, and more.
$$$$
Beachfront
4.3
Excellent(1,320 Reviews)Resort
in CancúnFiesta Americana Condesa Cancun - All Inclusive
Garden · Pool · Air conditioner
Experience the best of Cancun with this Resort available for $152. This property is equipped with amenities including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Beachfront
4.1
Excellent(3,591 Reviews)Resort
in CancúnEmporio Cancun - Optional All Inclusive
Garden · Pool · Air conditioner
Business stays, family stays, couples stay, getaway vacation, and rental in Cancun at Emporio Cancun - Optional All Inclusive for $174 for your next trip.
$$$$
Beachfront
4.0
Good(685 Reviews)Resort
in CancúnHard Rock Hotel Cancun - All Inclusive
Garden · Pool · Pets allowed
Are you ready to indulge in a relaxing getaway? Our Resort in Cancun has everything you need for a rejuvenating stay. Treat yourself to Hard Rock Hotel Cancun - All Inclusive's exceptional amenities, such as Air conditioner, Internet / Wifi and Laundry.
$$$$
Beachfront
4.7
Outstanding(81 Reviews)Condo
in CancúnDepartamento frente al Mar - Kiara
Garden · Pool · Kitchen / Kitchenette
Looking to create some memories in Cancun? Look no further than our Condo, Departamento frente al Mar - Kiara. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Beachfront
4.1
Excellent(1,336 Reviews)Resort
in CancúnHotel NYX Cancun
Garden · Pool · Air conditioner
Nestled in Cancun, this Resort is perfect for your next vacation. Enjoy Hotel NYX Cancun's top-rated amenities, including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Beachfront
4.6
Outstanding(169 Reviews)Resort
in CancúnKempinski Hotel Cancun
Garden · Pool · Air conditioner
Resort in Cancun, for $149 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)
$$$$
Beachfront
3.9
Good(378 Reviews)Resort
in CancúnGR Caribe Deluxe All Inclusive
Garden · Pool · Air conditioner
This Resort for $153 in Cancun, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)
$$$$
Beachfront
3.8
Good(1,258 Reviews)Resort
in CancúnPark Royal Beach Cancun - All Inclusive
Garden · Pool · Air conditioner
This Resort in Cancun, is the right price for your (business stay, family stays, couples stay, getaway vacation, etc.) today!
$$$$
Beachfront
4.5
Excellent(587 Reviews)Resort
in CancúnNizuc Resort & Spa
Pool · Pets allowed · Air conditioner
Experience the best of Cancun with this Resort available for $154. This property is equipped with amenities including Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Beachfront
4.0
Good(1,315 Reviews)Resort
in CancúnRoyal Solaris Cancun-All Inclusive
Garden · Pool · Air conditioner
Business stays, family stays, couples stay, getaway vacation, and rental in Cancun at Royal Solaris Cancun-All Inclusive for $153 for your next trip.
$$$$
Beachfront
4.1
Excellent(1,117 Reviews)Apartment hotel
in CancúnCancun Plaza - Best Beach
Garden · Pool · Kitchen / Kitchenette
Experience vacation in Cancun with our Apartment hotel, Cancun Plaza - Best Beach. Enjoy amenities such as Air conditioner, Internet / Wifi and Laundry, and more.
$$$$
Beachfront
3.6
Good(4,488 Reviews)Resort
in CancúnGrand Oasis Palm - All inclusive
Garden · Pool · Air conditioner
Soak up the beauty of Cancun in our Resort, Grand Oasis Palm - All inclusive. With a range of amenities such as Air conditioner, Internet / Wifi and Laundry, you'll feel right at home.
$$$$
Beachfront
4.7
Outstanding(291 Reviews)Condo
in CancúnEstudios Yalmakan
Garden · Pool · Kitchen / Kitchenette
Looking to create some memories in Cancun? Look no further than our Condo, Estudios Yalmakan. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Smoking allowed, and more.
$$$$
Beachfront
4.1
Excellent(305 Reviews)Resort
in CancúnThe Westin Lagunamar Ocean Resort Villas & Spa Cancun
Garden · Pool · Kitchen / Kitchenette
Looking for the perfect place to call home during your trip to Cancun? This Resort offers a comfort and style with top-notch amenities, including Air conditioner, Dishwasher and Internet / Wifi, and more.
$$$$
Cancun travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World
Keep exploring
- Lake Tahoe Cabins
- Ruidoso Cabins
- Blue Ridge Cabins
- Estes Park Cabins
- Lake George Cabins
- Eureka Springs Cabins
- Branson Cabins
- Lake of the Ozarks Cabins
- Lake Arrowhead Cabins
- Lake Texoma Cabins
- Canyon Lake Cabins
- Sevierville Cabins
- Flagstaff Cabins
- Colorado Springs Cabins
- Hot Springs Cabins
- Bass Lake Cabins
- Buffalo River Cabins
- Possum Kingdom Lake Cabins
- Chattanooga Cabins
- Nashville Cabins
- Wears Valley Cabins
- Cloudcroft Cabins
- Deep Creek Lake Cabins
- Mammoth Lakes Cabins
- Anna Maria Islands Rentals
- Outer Banks Vacation Rentals
- Rosemary Beach Rentals
- Holden Beach Rentals
- Hilton Head Vacation Rentals
- Topsail Beach Rentals
- Kiawah Island Rentals
- Panama City Beach Rentals
- Ocean Isle Beach Rentals
- Folly Beach Rentals
- Dauphin Island Rentals
- Rehoboth Beach Rentals
- Bethany Beach Rentals
- Cape Cod Rentals
- 30A Rentals
- Seaside Florida Rentals
- Edisto Beach Rentals
- Fort Myers Beach Rentals
- Miramar Beach Rentals
- Port Aransas Rentals
- Emerald Isle Rentals
- Orange Beach Rentals
- Surfside Beach Rentals
- Hampton Beach Rentals
- Assateague Island Rentals
- Jacksonville Beach Vacation Rentals
- North Shore Vacation Rentals
- Ogunquit Vacation Rentals
- North Redington Beach Rentals
- Lido Key Vacation Rentals
- Sea Colony Rentals
- Pass A Grille Vacation Rentals
- Blue Ridge Mountain Rentals
- Vail Lodging
- Jackson Hole Lodging
- Winter Park Lodging
- Telluride Lodging
- Big Sky Rentals
- Aspen Lodging
- Park City Rentals
- Steamboat Springs Lodging
- Breckenridge Rentals
- Lake Tahoe Rentals
- Copper Mountain Lodging
- Mammoth Mountain Lodging
- Beech Mountain Rentals
- Crested Butte Rentals
- Sun Valley Lodging
- Keystone Lodging
- Taos Lodging
- Sugar Mountain Cabins
- Beaver Creek Lodging
- Deep Creek Lake Rentals
- Smith Mountain Lake Rentals
- Ocean Lakes Rentals
- Lake Anna Rentals
- Torch Lake Rentals
- Lake Winnipesaukee Rentals
- Norris Lake Rentals
- Lake Gaston Rentals
- Canyon Lake Rentals
- Lake Oconee Rentals
- Lake Wallenpaupack Rentals
- Lake Martin Rentals
- Lake Havasu Rentals
- Lake of the Ozarks Rentals
- Lake Michigan Vacation Rentals
- Lake Chelan Rentals
- Finger Lakes Rentals
- Lake Keowee Vacation Rentals
- Lake Conroe Rentals
- Lake Erie Vacation Rentals
- Lake Austin Vacation Rentals
- Sebago Lake Rentals
- Lake Tillery Rentals
- Keuka Lake Rentals