Nacazcol Hotel y Villas

El trato del personal

La habitacion pequeña, el baño estrecho y existen gradas hacia la ducha lo que es peligroso. Me ofrecieron desayuno a las 7am pero el restaurante lo abrian hasta las 8am...

Lugar seguro

Lo largo de la playa

Las habitaciones muy amplias y limpias y las camas son super cómodas al igual que las almohadas. los chicos de recepción son muy gentiles.

El desayuno es muy básico y poquito

It was near where we needed to go.

Almost nothing was as advertised. The Villa we booked doesn’t exist, the pool was not private, there are quiet hours and there is apparently a karaoke and outdoor bar as part of the complex that resulted in inebriated, multilingual music stylings into the wee hours. The rooms were not well cleaned, with substantial amounts of visible debris and hair in the showers, etc. In fact, it looked like we were placed in an apartment that was currently used for inventory, as the oversized dining table was completely covered in enough flatware and dishes to cater a small event. This was an uncomfortable stay and frustrating in that the playground and pool we hoped would give our children positive energy outlets weren’t actually options. The play set and swings haven’t been maintained or cleaned, so only the swings are functional but so caked in excrement that it would take a good thirty minutes of scraping and scrubbing at this point to get them usable. There was a shared facility pool with adults enjoying their beverages and loud music - not the private yard with pool and stand alone Villa we booked. We were told that was being cleaned and they were “upgrading” us at no extra cost and put us in a fourplex. We were staying here after crossing the border from Nicaragua, after completing a month long drive from California. It was meant to be a respite for the family before we traveled the remaining miles to our long term rental and it was just depressing.