"This place is incredible. I booked it for a surprise for my partners birthday and it exceeded every expectation. From the moment you arrive you are met with a level of attention to detail and care fro..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Family friendly
Safe
Housekeeping available
Cleaning products
Map of Alajuela Province
Available Rooms
Ratings and reviews
9.4 / 10
Outstanding(435 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2026
This place is incredible. I booked it for a surprise for my partners birthday and it exceeded every expectation. From the moment you arrive you are met with a level of attention to detail and care from the staff that is nothing short of perfect. They even upgraded our room for free and we had the most incredible room we’ve ever stayed at in our entire lives. They made everything about our stay SO special, decorated our room for my partners birthday, free champagne, free birthday cake and sung to him, cleans in the room daily and cleaners even coming in to get our room ready for bed whilst we had dinner. It’s by far the most amazing and beautiful hotel we’ve ever stayed at and we are so gutted to leave. They also have the most amazing wildlife on site and we saw toucans, monkeys, iguanas and heaps more all from our bed.. and there’s some beautiful sloths on site that the lovely Jeisson showed us.
To the beautiful staff, Steven, Jeisson, rolando, javier, josue, audrey, Allan, Adrian, cristel, the incredible cleaners and every single person on site, thank you from the bottom of our hearts. You can tell everyone here genuinly wants you to have the best stay and they go above and beyond. If you’re in Costa Rica you will have the most memorable stay here🥹♥️
Absolutely nothing. We couldn’t fault it if we tried.
8 / 10Excellent·Nov 2026
All the staff were incredible. Jeison was our guide during the on property sloth tour which was our highlight of the trip. Adrian at the front desk was exceptional and super attentive. All the restaurant staff were excellent and the facilities were super clean.
There was a couple recording footage using a drone and taking lots of photos for what seemed like property promo or personal shoot. We didn’t get to enjoy the pool as we would have liked. I rented the private villa and pool maintenance came unexpectedly which took the privacy feeling away from our room. They gave us a bottle of champagne for the inconvenience however we were not fond of it.
10 / 10Outstanding·Oct 2026
Very friendly Staff always looking how to help us. Excellent attention to all details.
6 / 10Average·Oct 2026
I liked the facility and location.
I disliked them ruining my birthday by telling me a day before that I cannot have a photographer that they know and like on the property nor a makeup artist and they did not even try to recommend or give me options on ways they can help. Instead they kept asking me what else they can do as if I know what they are capable of doing.
They didn't even offer to take photos for me or see if I can use a photographer of theirs, ask me the name of my photographer because he has been on those grounds multiple times that's why I hired him I saw his photos at Noah's Forest, nor did they see if a staff member can do makeup just 0% effort to accommodate the situation on my birthday. Who does that at a 5 Star resort?
Strange and very rude. I had to use my selfie stick around the property and it turned out even the manager knew Oscar the Photographer because he's done photos of their property many times with no issues before which means all the had to do was ask me more information instead they just cold-heartedly told me no, no exceptions, 0% effort whatsoever, and the photoshoot was planned in advanced to be done on my birthday at 8am the exact time of my birth.
Also, room service and food may be a bit slow so order early and it is 100% worth it, though they could admittedly use more seasoning and flavor on their protein, but the quality of food and how organic it is amazing.
The views are absolutely STUNNING and the place is very safe. Fortunately, I managed to get some decent pictures with my selfie stick tripod and Google Pixel phone. I will post more later.
The food is extremely expensive. I am used to all-inclusive resorts. If they aren't going to do all-inclusive they should just add some sort of food and drink voucher or something. Overall, it was a nice experience and an absolutely beautiful property aside from them ruining my birthday without making any attempts whatsoever to accommodate the situation.
$$$$
Top rated by guests
9.4Outstanding
(435 Ratings)
"This place is incredible. I booked it for a surprise for my partners birthday and it exceeded every expectation. From the moment you arrive you are met with a level of attention to detail and care fro..."
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