It's in the city center
It's big
It has AC in the rooms
Beds are comfortable
The host is a CRAZY woman, the apartment has a horrible smell in the bathrooms (which are broken) and she **INVADED THE APPARTMENT** with my family sleeping.
**THE STORY**
We booked three nights but stayed only one night because our flight was canceled. We informed her two days in advance. We tried to ask for a refund, but she refused. I said, “Okay,” and she kept the money, which I accepted because the flight cancellation wasn’t her fault.
We had planned to arrive at 7:00 p.m., but our car broke down, and we spent 12 hours driving from Naples to Rome while dealing with the repairs. Instead of arriving at 7:00 p.m., we arrived the next day at 9:00 a.m. I told her that we needed to sleep because we were extremely tired, but she kept asking for the tourist tax (€90 for all the booked nights, even though we stayed only one night). I asked for her bank account so I could transfer the money, but she said she accepted cash only.
This is where the second problem started. I told her I didn’t have €90 in cash, only in my bank account, and that I was going to withdraw the money from a bank. We agreed to meet at 8:00 p.m., and then my family went to sleep.
At 6:00 p.m., I heard someone knocking on the door. It was her - two hours earlier than we had agreed. She started entering the apartment, complaining and demanding her money. She then went into the kitchen to get some water. She had brought her son and daughter, who looked about 20–25 years old, which felt intimidating.
I reminded her that we were sleeping because we were exhausted and that we had agreed to meet at 8:00 p.m., not 6:00 p.m. She insisted so much that my mother woke up and went with me downstairs to withdraw the money.
The whole situation was extremely stressful. The host looked furious the entire time and kept saying, “Give me my money. I want to go to the beach. I’m not going to wait until 8:00 p.m.,” even though we had already agreed on a time.
3 / 10
Poor Experience
Location
Both the bathrooms were pathetic. One small bathroom had broken flush and toilet while the other had no ventilation except a ventilation to the kitchen and due to this reason we couldn't use the other bathroom.
The owner knew the problem but didn't bother to fix it. Also, they entered the apartment while we were away without informing us which a breach of trust and privacy
1 / 10
every night I think about the city tax money that the owner did not give back to me
This is a great place if you do not stay and sleep in it ,and you just want to drop your bags and go out and enjoy Rome (very close to Termini).
the place needs serious renovation
We reduced the booking to two days and stayed for one day only (since it was non refundable, we were misled by the photos)
Eventhough we were planning to stay for 7 days but we stayed for one day, and we lost the city tax since the owner took it in the beginning and never gave it back.. other accomodations take city tax at the end
* beds need deep clean, eventhough the owner tried to help by bringing new sheets but the dirt was way deeper
* toilet flushes not working or malfunctioning, water all over the floor
* water pressure from shower comes in small drops
* 2 old small AC and one broken heater to cover three rooms and halls were not enough, spent a freezing night inside
* kitchen equipment were not clean
* elevator is from 1965s I guess
10 / 10
Cozy
The owner… She was so cute and helpful. We asked from her to change of the check-in time because we were so tired and we need to sleep asap and she said sure and let us to enter earlier than check-in time so again thank u so much 🫶🏻
The owner… She was so cute and helpful. We asked from her to change of the check-in time because we were so tired and we need to sleep asap and she said sure and let us to enter earlier than check-in time so again thank u so much 🫶🏻
10 / 10Outstanding·Jan 2025
Huge apartment with high ceilings, two WC’s, kitchen/diner, 3 rooms and grand entrance. Great value for money.
Hostess was very helpful, attending to let us in quickly when we arrived early, advising on good places to eat and help to arrange airport transfer.
10 / 10Outstanding·Jul 2023
Best Location. Best Ambiance.
The AC is available only in the 1st bedroom and the Living Room which has a small bed. No provision for AC in the 2nd Bedroom.
5 / 10·Jun 2023
The staff was super friendly and helps with issues really fast.
No ac in one room, the fan was broken, the hair dryer was broken, the tv remote has no batteries, bathroom smells really bad.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at 4 You City Center Apartament. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is 4 You City Center Apartament pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at 4 You City Center Apartament?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
"The owner… She was so cute and helpful. We asked from her to change of the check-in time because we were so tired and we need to sleep asap and she said sure and let us to enter earlier than check-in..."
The owner… She was so cute and helpful. We asked from her to change of the check-in time because we were so tired and we need to sleep asap and she said sure and let us to enter earlier than check-in time so again thank u so much 🫶🏻
10 / 10Outstanding·Jan 2025
Huge apartment with high ceilings, two WC’s, kitchen/diner, 3 rooms and grand entrance. Great value for money.
Hostess was very helpful, attending to let us in quickly when we arrived early, advising on good places to eat and help to arrange airport transfer.
10 / 10Outstanding·Jul 2023
Best Location. Best Ambiance.
The AC is available only in the 1st bedroom and the Living Room which has a small bed. No provision for AC in the 2nd Bedroom.
5 / 10·Jun 2023
The staff was super friendly and helps with issues really fast.
No ac in one room, the fan was broken, the hair dryer was broken, the tv remote has no batteries, bathroom smells really bad.
$$$$
5.9
(145 Ratings)
"The owner… She was so cute and helpful. We asked from her to change of the check-in time because we were so tired and we need to sleep asap and she said sure and let us to enter earlier than check-in..."
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at 4 You City Center Apartament. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is 4 You City Center Apartament pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at 4 You City Center Apartament?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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