Crowne Plaza Chester, an IHG Hotel
About this hotel
Nestled in Chester, this lovely hotel for $131 per night is a fantastic choice for your next break. In the historic city centre, Crowne Plaza Chester, an IHG Hotel boasts an indoor heated pool, hot tub and a gym. On-site private parking is available for an additional fee.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Chester
Reviews
4.1/5.0
Excellent(7,150 Reviews)
100% verified reviews
10.0
Breakfast and evening meal were fabulous
N/a
6.0
Location is great, nice leisure facilities, helpful staff
It is tired and dated and in need of new carpets and repainted as marks and scuffs everywhere. You can hear every noise in the corridor so sleep prooved elusive.
10.0
Great location. Really good facilities. Reception staff couldn’t do more for you.
Cannot think of anything.
10.0
Good location
8.0
Central location, close to restaurants and bars, on site parking, clean, good swimming pool
Nothing
10.0
Everything
8.0
Location
The restaurant atmosphere was spoilt by a large loud coarse group of men in the adjoining bar section which prevented us holding a conversation without raising our voices. We didn't eat in there again.
10.0
Staff were amazing and central to town
Nothing everything was great
7.0
Location
View from room
10.0
The room was comfortable and exceptionally clean, gentleman on reception noticed we were welsh and spoke to us in our own language, thank you Mathew!!
Nothing!!!
7.0
Location carparking
General in clean bedrooms
Bathroom dirty - tiles, round skirting ,toilet, taps
Room unclean under bed, skirting’s etc. the same in all 3 rooms my friends stayed in.
Needs a refurbishment
Room Not worth the money - travelodge is cleaner
Which is very disappointing
9.0
The style of the hotel. The close proximity to Chester centre.the pool and sauna facilties were good, particularly for the time of year when weather not so good.
The room price was a bit high considering we had to pay extra to park at the venue and pay extra for breakfast.
6.0
Not very good sausage an d bacon could not eat it bad value
Breakfast
9.0
Breakfast was great,everything was hot, a member of our group asked for porridge and they made one for ger,very promptly.
Our group was 5 couples, 5 rooms, four of us arrived around 11.15 am,checked our bags in ,and registered the car,we went out for breakfast,and the other couples met up in the hotel,checked bags and Registered their cars,we all met up in chester and had a lovely afternoon, we were eating in the hotel that evening so decided to go back around 19.15,to check in our rooms as we were eating at 8pm, the receptionist told us 4 couples have a room we asked for and one couple have an inferior room!! As I was the lead person in the group I asked why it was inferior, and was told because we hadn't checked in,they had sold our room!! But they knew we were here as they had our cases and car registration!, why had this happened?? We sent the 4 couples off to their room and we were handed the keys for the next floor, (floor 3) on entering the room I honestly could not find anything inferior about it,bed was large,nice sheets, bathroom was large and nice towels, it was warm,tea coffee etc supplied and large tele,the only thing inferior I could find was there was no view!! But we were only staying one night so it really didn't matter . We were told we could have the room no charge! 2 bottles of prosecco, 50 per cent of our meals and free parking, it was all very nice ,but why did it happen !!
9.0
The location the staff were very friendly always had a smile!!
Think our room needed updating looked tired
8.0
Clean, friendly and comfortable
Kids sofa bed too small (for an 11th at old)
10.0
Superb location & very clean & comfortable
N/a
10.0
Beautiful place staff lovely room lovely excellent breakfast
Only problem was thin walls could hear next door talking n TV on at 6am
5.0
Receiption staff did not seem friendly.
The rooms definitely need refurbishing from door handles and locks to the bathrooms.
9.0
Room facilities, although the hairdryer sounded as if it was going to blow up, to be fair, it was sorted.
Fridge, safe, ironing facilities, teas coffees, water, and biscuits.
Close to the city centre.
£13.50 for parking was a bit steep as was £15 for breakfast on top of the price of the room.
Bar prices were a bit on the pricy side too, hence why we went out every evening, although we would have rather stay in the hotel.
8.0
I paid for overnight parking at reception on checking in. The receptionist took my car registration details and issued a receipt. Nevertheless a week later I received a parking penalty notice. This was annoying and it took time to make representations and find the necessary paperwork. The penalty was subsequently cancelled but without a word of regret or apology from either the company administering the parking or the hotel. This is very poor and I would in future try to avoid staying in one of these hotels.
10.0
We enjoyed using the swimming pool, sauna, jacuzzi and steam room. We also enjoyed having some treatments done as well.
9.0
Liked the magnifying mirror in the bathroom.
Lighting in reception floor and ground floor. Could be made to feel a bit more cosy.
4.0
Location was the best part of this hotel
The club lounge was very poor. Poor selection of wine and food choice very poor. Shower didn’t work properly. Rain shower didn’t work at all and hand held shower couldn’t regulate temperature
10.0
The welcome chocolate and so many convenience thing such as shampoo for hygiene
9.0
Meal in restaurant was lovely , the lady waitress was outstanding. Breakfast was great value with plenty of choices
Nothing
10.0
Breakfast was really nice, plenty of variety
Location was spot on
10.0
Everything, the staff were so helpful, the rooms clean and fresh. Everything was amazing
10.0
Perfect location,clean , fresh and really amazing staff
2.0
The location
I had to leave the hotel after 2 hours due to a family emergency with my child, the staff showed no compassion, and the hotel showed no willingness to help move our stay under the circumstances. Exceptional poor customer service considering the extent of my emergency.
7.0
Location and was clean
Got woken up in the morning by cleaning lady. At 08:00 no knock just came in by mistake
7.0
Location, recreation facilities
Room cleanliness and attention to details
2.0
Staff were pleasant, leisure facilities were ok, plenty of choice for Breakfast
The entrance to the hotel is disgusting. The rooms are in need of modernisation and a few things were not working. The Lounge Club room is an uninviting room at the back of the hotel so we didn’t bother using it
10.0
Wonderful location, beautiful interiors and lovely staff who were helpful and friendly. Breakfast was really delicious and would highly recommend. Will definitely return at some point.
Nothing at all!
8.0
Swimming pool was great. Really good breakfast. Location ideal for exploring city centre
Bed was too soft
10.0
Really good location for walking .with having no car close to every thing we needed fantastic all round loved everything will defo go again .thanks Barbara Katie and kylan will tell all my friends and family
9.0
Breakfast excellent
Leisure brilliant
Decor ok. Needs up grading
Asked for extra night. No deal…to think no need to clean
FAQs
How much does this hotel cost compared to others in Chester?
The average price for a rental in Chester is $131 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Chester, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Chester, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Chester, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Chester, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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