DoubleTree by Hilton Chester

DoubleTree by Hilton Chester Hotel in Chester

About this hotel

Located in Chester, this lovely hotel for $116 per night is a fantastic option for your next vacation. Doubletree by Hilton Chester is set in an 18th-century manor house with 12 acres of landscaped gardens. The hotel is just outside Chester, a 2-minute drive from the M53 motorway. Free WiFi and on-site parking are provided.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

14.92 miles

DoubleTree by Hilton Chester

4.2

Excellent(4,346 Reviews)

Hotel in Chester

4-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen / Kitchenette, Air conditioner and more

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About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

14.92 miles

Reviews

4.2/5.0

Excellent(4,346 Reviews)

100% verified reviews

5.0

May 2024

Disappointed

Great staff

Doors banging, noise from corridors most of the night. Room service missing chips arrived 20 minutes later cold.uncomfortable bed.

8.0

May 2024

Great location

Perfect location for access to Chester City Centre and Cheshire Oaks and North Wales. Nice room and plenty of free parking.

I felt there wasn't a very pleasant and comfortable area to sit with a drink in the evening. The booths approaching the bar felt like they were in a corridor, and the only other seating was in the lobby area.

9.0

May 2024

Had a problem with the room, staff was very quick to resolve the issue and checked up on us after we reached the room.

Stayed here few times and it never disappoints

Quality of some of the breakfast food has gone down slightly

10.0

Apr 2024

Excellent

Free late check out

Nothing really

10.0

Apr 2024

Lovely

Lovely scenic setting, very clean, friendly staff, helpful staff, nice spa

5.0

Apr 2024

inflexible tried to change my stay by one day ? no joy

noisy neighbours next room 2.30am

9.0

Apr 2024

Pleasant

The exterior was really pretty and the setting calm

The room was slightly disappointing there was no fridge (though description said there would be and we were carrying meds which should have been ina fridge) and the decor was a little shabby in the room

10.0

Apr 2024

Lovely relaxing break with the best of friends

The hotel is beautifully decorated, spacious and very well laid out. The food in the restaurant was superb.

The spa could have its own entrance and area of the restaurant to make it less awkward for those still wearing robes in the restaurant. For an out of town hotel it is a little pricey.

10.0

Apr 2024

Enjoyable, friendly helpful staff, great location

N/A

10.0

Apr 2024

Beautiful experience

Staff amenities

Nothing

6.0

Apr 2024

Such a shame,

Room was clean, food was good but expensive, most of the staff were as you would expect at a Hilton,

Paying for not a cheap room then paying £40 to go for a swim for two hours, which is extortionate, during the swim we were exposed to an individual who decided to use his phone for 46 mins in the jacuzzi which made my wife and other females feel uneasy and needing to move away fearing being filmed ,when this was raised with staff they said that he was only looking at the internet and it's not Hilton's policy to stop people using their phones around the pool area, clearly the risk of offending a lone individual by asking him to stop using his phone trumps the risk of women being potentially placed at risk,after 45 mins we left the pool area feeling extremely uncomfortable ,still Hilton had it's £40 so apparently that's ok, we have used the same hotel on numerous occasions but no more" even in the bar area it's apparently ok to sit in your robes from the pool' ,standards are slipping as any dress code doesn't appear to apply,

4.0

Apr 2024

Lovely staff, below average rooms.

The king size room was 2 single beds which were in serious need of an update as the bed was all scruffy and all the leather tearing away. Furniture outdated and materials coming away. For the price much better value and cleaner to stay in a premier inn. Mould/dirt on the curtain vail they can’t even replace or update that for guests. This room was £166. Lesson learnt.

9.0

Apr 2024

Pleasantly surprised how relaxing a short stay could be.

Clean comfortable quiet, good choice of breakfast.

9.0

Apr 2024

Great hotel

Location beautiful with lovely gardens

Could do with a cafe in spa

7.0

Apr 2024

Nice hotel

Stop off on way to south of England. Nice hotel, friendly staff, cannot comment on food but welcome cookie was delicious. Beds were a bit hard but that's personal preference.

5.0

Apr 2024

Couples stay

The reception area is lovely as well as the outdoor areas! Breakfast was great plenty to choose from and filled back up quickly. Bar area was also nice. Plenty of car spaces to park. Staff were friendly on reception. Staff at Breakfast work hard to keep area clean and also restocked.

Room was dated. Carpet had a large rip in the middle of the room. Bed was rock hard. Big gap under the door. Lots of noise from doors slamming. When other rooms used shower/water could hear water running through pipes constantly. Could hear flush from toilet from other rooms- above and next door! Very noisy room!

5.0

Apr 2024

Adequate hotel.

Staff were very professional and quick to try and fix issues. Bed was very comfortable. Rooms clean. Plenty of parking.

Breakfast was like warm. Hotel refunded the cost. Room service pizza wasn’t very nice. Could have done with feather pillows.

6.0

Apr 2024

Average

Breakfast was good. Room was adequate

Having to pay extra for use of the Spa facilities is unnecessary.

10.0

Apr 2024

It was my wife's birthday and the hotel made it special.

Everything was just perfect. From arriving to leaving. The room was really nice, the bed was really comfortable, had two really good nights sleeps. Breakfasts were very good, also food in the restaurant. we will definitely be back.

The weather !!! But the hotel was great.

8.0

Apr 2024

Very good. Staff were really excellent.

Great looking hotel

5.0

Apr 2024

High expectations very disappointing

The location

Not very clean bath had hairs and the bath needed cleaning before I could get a bath which is unacceptable. Found some of the staff rude as well as being told the room service was 24 hour we was then informed when we came to order room service there was maintenance work happing in the kitchen and there it was not possible to order room service.

1.0

Apr 2024

Disappointed

The spa

The room was very un hygienic pubic hair all over the room

4.0

Mar 2024

This is a white elephant superficially dressed up in marketing. A Premier Inn is better value for money.

The fresh cookie on check in

The rooms were threadbare with worn carpets, holes in the headboard . The shower head had wholes around it where the refurbishing messed up on rehanging the shower. It had seen better days. Our daughter’s room smelt of damp clothes. A bit of airing did the trick. House keeping started early on Saturday morning with no regard for those still sleeping. We had a linen bin placed right outside our bedroom door blocking the entrance.

10.0

Mar 2024

Great location and great service

Clean, staff very friendly, room very spacious

Nothing

10.0

Mar 2024

Enjoyable, relaxing and value for money.

Everything. The hotel was extremely clean and the staff were very helpful and accommodating. Although the breakfast has plenty of choice, the cooked option was a real letdown. Everything was dried out. The bed in the room was absolute comfort, slept very well. I would like to mention that Susie at breakfast time was charming and nothing was too much trouble. A big smile and a caring character. Thanks for a lovely stay. Nigel and Dee Richardson

The cooked breakfast.

9.0

Mar 2024

Very enjoyable

Excellent breakfast. Stsff very welcoming . Very good evening meal and bedroom good size and very clean

A slightly thicker duvet but I realise personal preferences . Ot provision of another duvet giving you the option to make it thicker

10.0

Mar 2024

Relaxed

Staff were really nice

1.0

Mar 2024

N/a

The room was only thing that was ok . Spa facilities and staff at spa very rude and got told there was treatments available then another staff member said no treatments , so we went up to the spa treatments area one of the therapists was on reception covering for someone and all treatment rooms rmpty no staff around but 1 on reception . We are group of 6 paid £20 for spa for 3 hours there was no loungers round pool all taken then go to meditation room that was full this has happened 3 times we stayed now no spa access no treatments took pictures of it all also as we got 3 rooms and planned a stay use spa an stay night 3 of are guest went home due to the disappointment definitely wouldn’t rate the hotel to anyone in future

Says above

9.0

Mar 2024

Highly recommend the hotel, spa, treatments and afternoon tea - excellent vegan options!

Lovely hotel. Nice room, comfy bed, gorgeous grounds - I bet it's great in summer. Really enjoyed the spa day and very impressed with the delicious vegan afternoon tea.

Reception lady on check in a bit frosty. Drinks at the bar very expensive.

6.0

Mar 2024

It was ok

Nice property and large rooms

Bed uncomfortable considering it’s a Hilton, and very thin duvet so was quite cold. Didn’t want to sleep with heating on all night.

10.0

Mar 2024

One of the top hotels we have stayed in.

Modern hotel great rooms 1st class grounds

Nothing Hotel was fantastic

10.0

Mar 2024

Relaxing

Clean, comfortable, friendly staff, Good facilities

8.0

Mar 2024

Every was extremely efficient.

Lovely helpful friendly staff. (Especially reception staff and Susie at breakfast) Convenient location as we travelled. Very efficient check in and no fuss when we asked to stay an extra night. Very quiet in our room with all facilities we needed.

Quality of cooked breakfast was not amazing although we enjoyed our omelettes as they were freshly cooked. Hot water from the machine was grim for making tea.

10.0

Mar 2024

Perfect place to stay and relax.

Amazing quality and just an amazing place to stay

Nothing

6.0

Mar 2024

Friendly and comfortable

Breakfast and dinner were disappointing. Food was average and not hot. Room was very noisy.

8.0

Mar 2024

Nice hotel, but concerns over the food / sickness

Good quality large hotel

We were there for a wedding, a lot of the wedding guests came down with sickness the day we left

10.0

Mar 2024

Beautiful stay

Beautiful hotel lovely friendly staff

8.0

Mar 2024

Very good l will be coming again this is are seven time at the hotel

Staff were very polite

The remote control had no batteries in

5.0

Mar 2024

Poor service and standards , poor value for money .

Good location - just off motorway and close to Chester

Toilet wasn’t clean , which I cleaned - receptionist said I should have asked them to clean , missing the point that i cleaned it as I wanted to use it !! When we checked in we were told that we could book a table in the restaurant by approaching the restaurant direct ; when we spoke to who I think was the manager at the restaurant we were told that they were full and a table wouldn’t be available until 8.45 pm ……we then said we would take room service and order and pay and the manager said there would be a room service charge of £5 ! - we challenged him on this and he changed his mind and deleted the £5 charge ! ……..what dreadful service . Our overnight stay with ( poor ) room service food cost us just under £240 ( no alcohol consumed ) , not cheap but the poor and apathetic service was very disappointing. This is not what we expect from The Hilton .

10.0

Mar 2024

Great hotel, good location

Great hotel, very comfortable. Great location and lots of parking.

FAQs

How much does this hotel cost compared to others in Chester?

The average price for a rental in Chester is $131 per night. This rental is $15 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at DoubleTree by Hilton Chester. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is DoubleTree by Hilton Chester pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton Chester?

We found 13 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.

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4.1

Excellent(2,667 Reviews)

DoubleTree by Hilton Chester

About this hotel

Amenities

Map of Chester

Nearby attractions

DoubleTree by Hilton Chester

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Chester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is DoubleTree by Hilton Chester pet friendly?

What amenities are available at DoubleTree by Hilton Chester?

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