great room, great location, great family amenities, great staff, great spa

there was nothing we did not like

the spa is great, location is fantastic! breakfast is delicious, staff is very friendly

n/a

Good breakfast

Rooms with bad view to the garbage location. Lot of noise from kitchen into the rooms. Disrespectfull personal ( -Please I need soap! -After 7 pm somebody my coleague will bring it to you. - I will need before 7 pm, now is it 2 pm. - it' s not my problem.)

everything, super family friendly, close to slopes, quaint and friendly staff.

nothing

lovely owners. you can tell they take pride in their “home.”. For a four star resort, they serve 5 star food— with a little treat from the chef before each meal. You must try the chocolate mousse, the goulash with crème fresh, the snitzel is amazing, pumpkin risotto, gnocchi (they brought my Italian husband seconds like he was family), French onion soup and the glugwine. Their New Years meal was top as well — their fillet of beef was tender. I hope you enjoy this hotel as much as we did.

The beef filet was grandious as well as all other food served. We really liked the spa area. Staff was really friendly.

Maybe it was due to corona rearrangements, sometimes it seemed a little disorganized. Food from another room on our bill, lunch pack could not be found. Several times asked twice to order food. Nothing serious as everything was solvable and staff was really friendly.

amazing breakfast

Restaurant service was poor

Breakfast OK. Room OK. Ski Storage OK. Short walk to ski lift. Bar has real fire.

Overpriced. Nothing in Saanenmoser but 3 hotels and ski lift - have to drive 10-15 mins to get to a decent restaurant or cafe.