Hotel in Palermo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Hotel Porta Felice is in central Palermo, near the Botanical Gardens, and the seaside promenade. A rich breakfast is served on the rooftop terrace. Rooms and suites have an LCD TV and free Wi-Fi.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Palermo
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Great location. Wonderful breakfast buffet
Would like drinking water in room included. Ice would be nice, but this is an American thing
8 / 10Excellent·Aug 2026
We returned to the hotel to celebrate birthdays after having visited over 15 years ago. It is close to a fabulous restaurant called Madonieat and the breakfast and terrace are great.
I don’t understand why it’s advertised as a spa hotel if customers must pay to use the spa facilities.
7 / 10Good·Aug 2026
Good team at the reception
The rooms are spacious
The location is perfect a walk from every thing in the city
The mattress was uncomfortable
The air conditioner isn’t working right noise and not cooling well
5 / 10·Aug 2026
The breakfast was very meager, consisting mostly of sweet items and pastries. The fruit was overripe and nearly spoiled.
I didn't like the fact that the central air conditioning in the room was turned off during the day without warning. I also didn't like that the room floor—which was very dirty—was never mopped during our week-long stay. The hotel's location is poor; it is situated in the historic part of the city, which is terribly dirty and in a dreadful state. Furthermore, taxis arranged by the hotel turned out to be unlicensed, charging us 50 euros for a three-kilometer trip. All in all, I would never return to either this city or this hotel.
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Top rated by guests
8.5Excellent
(219 Ratings)
"Lovely property, clean, space, lovely breakfast, great staff"
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