Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Prime Beachfront Location
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Beach front
Family friendly
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2025
The roofs that connects each buildings, convenient even it rains or sunny.
The A/C has no control inside your roon Its centralized and its not working good
8 / 10Excellent·Aug 2025
Beachfront location, convenient for water parks
Starting to show signs of ageing - handles falling off drawers, doors not closing properly. And the room had a smell that it hadn’t been used / aired for a while. And the double beds were v small and very soft, meaning that 2 people roll together you feel every movement
8 / 10Excellent·Oct 2024
I liked the location of the hotel, I feel like it is built around the inclusive idea as to not leave the hotel. Facilities were great, Booking got us an upgrade which I didn't expected and was quite a surprise, we got the premium room, treatment and we'd appreciated very much with my wife.
Hotel has no complimentary shuttle service (which by the distance, should have free of charge!).
Food could be better, Mexican food served at the buffets is amazing, the rest of the food is just average.
5 / 10·Jul 2022
Beautiful, well kept campus. Pools were clean and beach was well kept.
Airport shuttle that was ordered through the colonial resort dropped us off at the palace resort instead. Spent an extra 30mn finding out we were at the wrong location and had to wait for the shuttle bus while hungry and exhausted. Check in left us with minimal info about their resort and that we can only stay in the colonial area, according to all the bartenders and staff who were continually rude about letting us know we didn't belong. They only have 3 kayaks for rent for thousands of people and not enough beach chairs. You have to be on the beach by 7am or you're out of luck. Food was horrible at the buffet and in the restaurants.
$$$$
Top rated by guests
8.6Excellent
(175 Ratings)
"The roofs that connects each buildings, convenient even it rains or sunny."
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