Location is very nice. Breakfast was very good.

Room is very small and not so modern.

Great location with good views of lake and mountains from the balcony. Breakfast excellent. Plenty of choice of restaurants nearby. Trip to Malcesine well worth doing, boat right opposite hotel. Free parking worked OK, in near by multistorey.

Room for improvement of reception staff. Young lady very pleasant and helpful, other staff not so welcoming, with not so much as an acknowledgement. Other staff all ok.

the location, the spacious room, the 2 balconies, the breakfast.

the arrangement of the bathroom, and specifically, the location of the toilet. the parking arrangement. it didn’t work after we checked out.

convenient location

some of the staff were extremely rude

Awful personal, no English, nobody at the reception, they double cashed my money, I have told them that I have already paid, they said is only a pre authorization, and that was a lie, it was’t a pre authorization because one day later the bank took took the same sum of money again. When I reported the problem they said to call in 30 minutes, I called back and the staff hung up the phone in my face, and then they blocked my number I called on another phone and they hung up the phone again, I just couldn’t believe it, I was shocked. Then I called at booking and they saw I was right that this hotel cashed my money twice, and made a solicitation for restitution. If it wasn’t booking this awful staff from Sole hotel wouldn’t even talk to me but to give my money back. Limone is great but the staff has zero respect for clients, and they acted like thieves.

Perfect breakfast and nice staff

Clean room, helpful staff, perfect location

Due to being located in an old building, rooms are not sound proof at all, one hears quite some sound from rooms next door. You should bring ear plugs… The Airconditioner works, however the rooms got very cold and the aircon turned itseld off randomly after some time and we had to reactivate it at night, as it got very hot in the room again (July, Outside Temp 28+ Degrees C)..

We loved everything about this stay and will definitely be back, rooms were nice and air con was perfect for the hot day! balcony overlooking the river is a must, worth paying a little bit extra - there is parking, however it is a 3 minutes walk from the hotel which was fine - multi story car park

Location and view is nice.

Bedroom and facilities should be renovated.

Beautiful location, very good breakfast, and very good shower. The sun terrace was great as well.

We found the staff unhelpful and unfriendly. The fact you had no control over the aircon. It was set at 22 degrees which we found far too hot for sleeping. Limone is very beautiful though.

The view and location is great. The breakfast was excellent. Staff is very friendly and helpful. The water pressure in the shower is amazing.

My biggest complaint is the Air Conditioner. They had it set to 22c which is way too warm and you can’t change it. The room got too hot and I had trouble sleeping. Thankfully the weather wasn’t too hot. I can’t imagine how it is on really hot days. I complained and asked if they could lower it. The owner said no because they had a few people faint and had to call the ambulance due to the room being too cold. That was a straight up lie. Even if people did need an ambulance, it wasn’t because of the AC. Only in Italy will people think the cold air is a health hazard. I suspect they keep it set at 22 to save energy costs. Another thing is breakfast starts at 8, and they’re very rigid. I’m an early riser and like to have a coffee by 7. I went down there at 7:30 and everything was set up already so I tried to get a coffee from the automatic machine but they chased me out. I found this very strange and inconvenient. If you have a schedule to keep, this can be a hindrance. The parking garage is about 100 meters from the hotel and if you need, they can get a transport for you, but it’s slightly inconvenient. Lastly, because of the hot room, I slept with the balcony door open because the night air was cooler than the AC. However, because of that, I could hear the morning deliveries and sanitation workers very early, which was loud and annoying. Although they try to be accommodating and helpful, they’ll only help as long as it doesn’t inconvenience them.

free parking, very nice stuff, fair price(comparing to hotels around), good breakfast

the room had funny smell of old European hotels(from the carpet) and the toilet took a bit of squeezing into. but it was perfectly clean

Really in front of the lake

Connectivity for WiFi needs improvement...

The breakfast was rich and very good. the staff was very polite.

Perfectly situated right next to the lake with everything you need. Was delightful falling asleep with the windows open and listening to the waves. All staff were so friendly and accommodating, we decided to extend our stay for an extra night and they were more than happy to make happen. Breakfast included was also great. Would love to stay here again any time in Limone!

Sometimes a bit loud in the AM as cafes begin to open, but didn't really bother us at all.

Fantastic location. Right in the heart of the town close to shops, restaurants, and of course, the lake! It was well worth paying extra to have a balcony overlooking the lake. The room was very comfortable and had everything that we needed for our break. The heating/air con worked well so the temperature was always comfortable. The shower was very powerful and the bed was comfortable. It's a small thing, but so often rooms don't have enough hangers in the wardrobe, but there were loads here as well as plenty of drawers and shelf space. The decor was a bit old fashioned, but it would be fair to say that the room was possibly the cleanest that I've ever stayed in. The cleaner was fantastic and also very cheerful. Most of the staff were friendly, some more so than others. There was a good choice of hot and cold food at breakfast and we also had a meal there which we enjoyed.

All very good

Location Service Room