Hotel in Cancun
4-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Centrally located in one of Cancun’s most important residential areas, the Hotel Plaza Kokai is in an ideal position to explore downtown Cancun, the beautiful Mexican beaches or the Mayan delights the region has to offer.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Apr 2026
Stayed here before. Quite large rooms. Good beds and good shower.
Place has an Ok restaurant as well so all in all it is a good deal.
About 7 minutes walk to ADO bus terminal. Good wifi.
9 / 10Outstanding·Nov 2025
Good location
Great value
Light coming through widow all night
7 / 10Good·Sep 2025
Shower was broken and the reception lady was arguing with me she said can’t no give me a different room and I was so mad because was a lot water in the bathroom and she said if she gives a different room she is on problems because she needs to pay for that night and told her I was paying for the night
5 / 10·Mar 2026
Cheap, close to Bus station, friendly staff.
The rooms seem to have not so good maintenance. Old towels, electricity connectors falling
$$$$
7.9Good
(1,871 Ratings)
"Everything was very good"
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