Hotel in City of Westminster
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located in central London's Regent's Park area and 1.1 miles from London Zoo, The Level at Melia White House offers a unique and exclusive experience with a high-end status. Dating back to 1936, the Grade II listed property features a bar.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Nov 2026
Reception were lovely and staff were good and as my room wasn't ready they offered me another room as i had a teams meeting soon after i arrived but that was on a low floor and said if road noise was a problem I could move later. Road noise was fine. Room was good size and had opening window which is good for me and Wi-Fi was very good.
Noise from either next to my room or upstairs like a store room or similar as was banging quite a bit that was rather annoying at all hours although not constantly i wouldn't want that room again room 106. Also shower was pretty weak, flow wise when set to a warm temperature so again not what I would expect from a premium club room really and if staying longer or with my wife who has hair we'd have had to have moved to a better shower! Also towels were due an upgrade as rather rough not soft which agon let the hotel down who as pushing a 5 start level, these were more 3 star towels
9 / 10Outstanding·Nov 2026
What a wonderful hotel and with lovely attentive staff- a really exceptional stay. We arrived to a wonderful welcome of a glass of cava and a surprise room upgrade. Special mention to Zubair at the Level reception for your wonderful hospitality 😊
Nothing
10 / 10Outstanding·Nov 2026
Lovely staff
Great room
Fabulous breakfast
Loved the resident lounge
5 / 10·May 2026
Great location for our event.
Room was pokey, very noisy (zero sound-proofing) with an impossible to temperature regulate shower that leaked all over the floor (obviously a historical problem as part of the door frame had rotted so badly it had been replaced).
Shockingly bad lighting in the tiny shower room, no magnifying mirror.
Service was mixed. Main reception was lovely with a charming Australian man but we were actually, because we’d booked an expensive room, led to the ‘five star experience’ at ‘The Level’ reception where the woman who checked us in was very surly. It really doesn’t matter if there is free cheap Cava on offer if the receptionist treats you like a pain, having a chat with other staff members before turning her attention to us.
Five star experience? Definitely not.
$$$$
Top rated by guests
8.6Excellent
(875 Ratings)
"Lovely staff
Great room
Fabulous breakfast
Loved the resident lounge"
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