locations Convenient and many restaurants nearby

no lift in the hotel, receptionist no good understand in english.

many restaurant nearby. easy find food

no lift in the hotel. need walked up by staircase.

No lift need to walk stairs

Room was pretty and clean

The aircond in our room was not working properly, did not sleep the whole night. The staff was ignorant when we addressed the issue

Strong internet access, Walking distance to Masjid Al-Falah and by foot access to various options business center i.e Rosyam Mart, McD, Kayu Nasi Kandar, Kedai Serbaneka and Banking services.

1- Cleanliness in the room - construction debris was left over after upgrading the downlight. 2- Bad experience upon check-in - bad odor at the reception area. 3- Room without window - regularly booked for Deluxe King Room, will get bigger room c/with window. 4- Dust bin - dirty

Not provided

No elevator to 4th floor. Only staircase.

Nothing special for what we paid for to get a few hours of rest.

There was no one to let us in. Please leave a notice to indicate the front desk was only temporarily unattended.That way we could check in later instead of not knowing what was going on.

Location and easy access for meals and snacks

Parking issues, pillows, dirty dust bins and broken bed light