Bicester Hotel, Golf & Spa

The restaurant was excellent, the staff were extremely helpful, welcoming and efficient. The food, especially the Sunday lunch was exceptional, this included providing a gluten free roast dinner, the best one I’ve had for a long time. The chef was very knowledgeable about Coeliac disease which was a very pleasant surprise.

The actual accommodation side of this hotel is in desperate need of being refurbished. The decor is dull and un-inviting and the furniture has definitely seen better days. The bathroom was not great and could have been cleaner. The reception staff were abrupt and could have been much more approachable and helpful.

The beds were comfortable and the staff were lovely.

We paid for a night away to specifically use the pool for our children. We were told that if you don’t book directly with the hotel it’s £25 each. Kids can only swim during certain times. This should be clearly advertise by booking.com The property was very tired and in need of renovation.

Was really lovely. Staff were so polite and friendly.

The info on booking.com wasn’t very clear. We ended up having to pay extra to use the pool which was very disappointing! It needs to be clearer on booking.

Great location. 10 minutes drive to centre. Great breakfast, cooked for you, not a buffet style. Great portions. Large spa and pool area.

Place is super run down. You arrive and it doesn't have a cosy hotel feel. Its decorated poorly. Carpets horrible. Probably not changed since the 90s. Decoration out dated. Just old looking. Rooms are ok. But again the worn out carpet is not nice at all. Comfy bed and all the things you need in it though. The headboard was disgusting. Stains and dust on the the fabric In the spa and pool area, no one around cleaning the floors, so hair and dirty water around. Definitely need your flip flops! The steam room was good, but the tiles were literally peeling off where we were sitting. Sauna rooms are not hot at all. Can sit in there for an hour and not sweat. Not like sitting in a London bus for 5 mins in the summer. Real sauna that. I think as the facilities are open to public not just hotel guests, its a bit run down and not well kept. All in all, the hotel does the job staff nice. I wouldn't stay there again though.