Hotel in Mexico City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in the stylish neighborhood of Santa Fe, this hotel offers an outdoor swimming pool, a hot tub and 2 restaurants. JW Marriot Hotel Mexico City Santa Fe also has a fitness club.
Amenities
Business facilities
Airport transportation available
Concierge services
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Shared living spaces
Laundry services
Sauna
Safe
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Mexico City
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Jun 2026
The location, the bed, the place.
Customer service was more a "want to" than a hotel ingrained value. When asking for an early (30 min) early check in, the response over the phone was a short clear "no".
When asking for coffee cups in the room, the response was far from "we'll send them". Need to ask, why are there no coffee cups in the room? Just paper cups that dont even fit the coffee machine.
In the restaurant asked something they didn't have and instead of apologizing and having us order something else, it took almost 30 minutes and the dish was far from good (cold).
10 / 10Outstanding·Jul 2023
Super cosy , clean and modern room
Amazing staff, everyone was super kind
The Italian restaurant super delicious and also the breakfast
Nothing
7 / 10Good·May 2023
nice adequate , typical Marriott
to much noise at night from outside
beneath my room there must of been a bar or club with music
5 / 10·Jul 2023
NA
On Thursday (28.06.2023) I had to work late, when I got to the hotel around 23:00hrs, my room didn't have water to take a shower, not even enough to brush my teeth.
In addition, I sent you an email (jwsf.folio@grupodiestra.com) requesting a change in the accommodation voucher (GUEST FOLIO) and, so far, I have not had a response.
$$$$
Top rated by guests
8.5Excellent
(177 Ratings)
"Super cosy , clean and modern room
Amazing staff, everyone was super kind
The Italian restaurant super delicious and also the breakfast"
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