Hotel in Hangzhou
5-Star Hotel
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G network signals.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hangzhou
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Jun 2026
Lovely location
No decent gym
9 / 10Outstanding·May 2026
Location and professional customer service
The property is old
10 / 10Outstanding·May 2026
Location. It’s very close to Westlake.
I like the customer service. They provided very supportive and professional customer service. I just wanted to say thank you to 黄皓 and the service manager for their understanding.
6 / 10Average·May 2021
Wonderful location directly at West lake; friendly owner and staff
Very mediocre food; old rooms and gym; no notice on website that pool is under renovation ( important criterion with kids!) Lives off old glamour and location but in dire need for renovation. Overpriced.
$$$$
7.7Good
(116 Ratings)
"Location. It’s very close to Westlake."
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