San Clemente Palace Venice

Absolutely gorgeous palace on a private island that will leave you feeling like a nobleperson from long ago... It felt as in a dream...and definitely back in time. Palatial grounds. A gorgeous palace. It's own catedrale that was haunting and romantic at the same time. We were lucky enough to hear someone playing the grand piano that was in the courtyard. The palace itself was immense and full of art and treasures around every corner. The breakfast was one of the best that we encountered in 3 weeks of travel in nothern Italy. 5 star all the way... and the service... ah the service.... San Clemente understands hospitality at it's best in an understated, elegant and stealthful way. I have not seen it's equal in a while so if/when you see a negative review for anything at all, I would highly suspect if the issue is not with the client who may be grumpy and not pleasable. We were constantly surprised at the heartfelt, kind and authentic hospitality and efforts to do everything to make your stay unforgettable (which they did in spades). Ours certainly was and we will gladly return to San Clemente and yell from the hilltops about our experience there. Every single employee made us feel warm, welcomed and did all that they could to make our experience the best. The complimentary boat service from San Clemente to San Marco and back is available to you on the 1/2 hour every half hour. On a beautiful boat with wonderful captains! Concierge service, which is sadly missing from most 4 & 5 star hotels these days, was exemplary and nothing was too much. They could handle it all! Special mention to Davide who was unbelievable in every way. Small thing, but after a 3 night stay, we checked out and forgot an important pouch of medicine. They promptly called the next hotel we were checking into (Davide rememered where we said we were going from there!) and arranged to have it transferred. Unbelievalble hospitality and customer service.

I generally have one or two things to say to offer small critique to hopefully be helpful to the property but can honestly say there was nothing missed and they hit a home run with our stay from start to finish. It's all in the details and they didn't miss one.....

great location, peaceful gardens, beautiful complex, very helpful, efficient and responsive concierge.

It’s a beautiful places with lots of charm.

Mansion type, nice garden

Staff Old equipment, needs to renovate