Hotel del Paine

Hotel del Paine Hotel in Santa Cruz Province

About this hotel

Nestled in Santa Cruz Province, this charming hotel for $229 per night is a great option for your next vacation. Charming rooms with rustic wood furnishings can be enjoyed at the banks of the Serrano River. There is free Wi-Fi and guests can taste home-made bakery specialties with views of Torres del Paine ranges.

Amenities

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Garden

Family friendly

Map of Santa Cruz Province

Hotel del Paine

4.3

Excellent(315 Reviews)

Hotel in Santa Cruz Province

3-Star Hotel

Reasons to book

Includes essentialsGarden, Internet / Wifi, Parking and more

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$$$$

About this hotel

Amenities

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Garden

Family friendly

Map of Santa Cruz Province

Reviews

4.3/5.0

Excellent(315 Reviews)

100% verified reviews

10.0

Apr 2024

Wish I’d done it years ago

The most fabulous location. Delicious evening meal to come back to each night.

Nothing

10.0

Apr 2024

instalaciones, ubicación y gastronomía inigualables.

Las instalaciones excelentes, ubicacion junto al Rio Serrano brindan impresionante vista y perfecta distancia a las Torres y Cuernos, pero queremos resaltar la calidad gastronómica de la Chef, realmente excepcional.

4.0

Oct 2023

Premium prices for substandard food and accommodation

Location is close to the entrance to the park

The cabins have no wifi. Very poor quality of food for the prices that they're charging, even when taking into account the price premium for the location. The Breakfast is basic, with just scrumbled eggs and sausages for hot food, they don't even do sunny side up. Dinner consists of a soup, a token spoonful sized appetiser, a main course and a small dessert and No drinks (not even mineral water, coffee or tea). Very poor value for US$220 per person per night.

10.0

May 2023

Worth the visit

The suppers where awesome, each meal tastely prepared.

Breakfast could be more interesting.

9.0

Mar 2023

Fantastic location by the water and in view of the mountains.

Breakfast and dinners were great.

There was no wifi in the rooms. Only available in the lobby/dinning area.

1.0

Feb 2023

A nightmare

The location for hotel is very good. But that is the only thing good for this hotel. The hotel offer free dinner. That is only a scam; need a cup of tea, you need to pay $6.00. Ham sandwich for lunch $16.00. The wifi never works. My pre-booked tour changed, I was lost! The tour operator couldn't contact me. This is the worst hotel we ever came across. Anh we travel a lot. If I can rate this hotel zero star, I would. A nightmare!

I wish I booked at different hotel

8.0

Jan 2023

Beautiful Property

The hotel has a really nice outdoor area on the river with picnic tables and a beautiful view of the river and the mountains. There are lots of lupines with cows, horses, dogs, and sheep roaming the property.

7.0

Jan 2023

Hotel itself was perfectly fine, but not worth what we paid.

the rooms were very clean, beds comfy, and the buffet dinner was delicious! The staff were also very nice, and there’s a nice (distant) view of the massif.

the bathtub didn’t drain, they requested we use the hotel’s shampoo/conditioner but there was none available in our room, the hot tub was in a shed (not what we expected based on pictures). The dinner buffet also felt rushed and crowded, which didn’t exactly feel like the calm, upscale ambiance we hoped for considering the hotel’s price tag.

6.0

Jan 2023

A beautiful stay, but 5 nights was a bit too long (3 or 4 nights better)

The location is perfect at the entry (outside) of the park. The scenery is incredible, on the shore of a lake. Diners are good (often a buffet), the cocktails nice and the staff at the bar very friendly. The cottage are nice, you are in the middle of a farm with caws, horses ... walking front of your window.

The rooms are not very big, a bit simple for that price (the curtains were falling...). Breakfast could have more choice. The wifi (slow) works only in the restaurant building. They have a hot tub, but it was in maintenance. The main problem we had was payment. The european visa card usually don't work (I tried 4 !). Because they want to charge in USD. At the end the guy charged my debit card in pesos, adding 20% tax, without telling me!!! I was unhappy, he told me to do a swift transfer and that he will cancel my credit card. But it appears they can't cancel or reimburse a debit card, so they reimbursed me ... by swift. It took 2 weeks and I lost 100€ in the exchanges... Some other place have a paypal account for instance to solve that. Or they could charge in euros (I didn't think about that possibility when there...). Apparently someone with a master card 'credit' have been able to pay. Knowing that in advance, I would have made a swift transfer before (cost 20€ in my bank).

10.0

Jan 2023

Exceptional

Everything went perfect, Staff was really supportive since our arrival and made us feel really comfortable. The location of this hotel has amazing views, and I would also recommend the "Glaciar Serrano Expedition"

10.0

Jan 2023

The best value for money for your Paines stay

Great hotel at a great location near the park. Staff was very helpful. The price includes delicious and very generous breakfast and dinner. Amazing views as well.

Nothing comes to mind

10.0

Jan 2023

Wonderful!! An unforgettable experience.

Everything was perfect! The hotel is beautiful, cozy and comfortable! The food is great and the view is unforgettable. Nice staff too.

Nothing to say.

9.0

Jan 2023

Superb

The team is great. We received immediate response to every request and question. Breakfast and dinner were excellent.

1. The location is too far from the parks mail trails. Yet, there are enough trails at the southern part of the park. 2. The bath tab is slippery and dangerous

7.0

Dec 2022

lovely location

great location and service

toilet was plugged, room was hot, food choices for breakfast minimal. on last day just scrambled eggs and white bread. for pescatarian pasta was only option for dinner be night. internet and phone challenges

10.0

Dec 2022

Spectacular hotel, amazing views, fabulous food and good amenities.

The main lodge looked out over the Torres del Paine, with the Serrano river as foreground. Absolutely stunning. There were comfortable chairs and picnic tables on the lawn in front of the lodge, a great place to admire the view. The food at the restaurant was exceptional. Staff were kind and helpful.

Our room was in a building a bit far from the river and so trees obscured the views of the mountains. Our room was overheated. However, these were minor issues that were easily remedied. The hot tub was being serviced which was too bad.

8.0

Dec 2022

Fantastic Rustic Option next to Rio Serrano with Stunning Views of Patagonia

The hotel is very rustic, and has every basic amenity that you would need and because it’s all inclusive and the food is an excellent value. I would highly recommend this hotel, but if you look for something more on the luxurious side, just walk five minutes over to Rio Serrano.

No safe in room

10.0

Nov 2022

Beautiful hotel, near the amazing Torres del Paine Patagonia mountains!

Hotel Del Paine was one of most magical and amazing places I have stayed at. I really enjoyed amazing views from the property, with each room also having a view of the snowy mountains and landscape. The resort is roughly 30 min away from a ferry which takes you to hikes on the W trek. We were provided meals for breakfast and dinner, which were amazing. The staff went above and beyond to ensure our stay was everything we wanted. I couldn't have ask for a better host.

The hot tub was not working during our stay which would have been nice considering my friends and I were hiking all day and could have used the extra recovery. You definitely need a car to get around if you wanted to stay at this hotel, which worked perfect for us but may not be the best for others.

10.0

Oct 2022

Great staying at tores del Paine

Great staying. Warm and cosy. The reception team and all stuff were great and very helpful.

No eggs at the breakfast

8.0

Oct 2022

Very good

Nice location. Amazing views

We told in advance that we have food restrictions, but the food that was provided didn't meet the restrictions. It was really hard to register to activities/attractions through them. Breakfast is really dull. No tv in the room. No control of heating/ac in the room.

9.0

Oct 2022

Superb

Stunning views all around! Very cozy

10.0

Sep 2022

Beautiful hotel with a great Mountain View

First of all: the location is amazing. right outside of the Nationalpark at a lake with a great Mountain View. The room we stayed in was small but very nice and had everything you need including heaters and a hot shower. The food we got for dinner and breakfast was delicious although I would prefer a little bit more vegetables.

The only thing that bothered us a little was the barking of the dogs in the middle of the night/ in the morning. That’s not quite the hotels fault but still…

10.0

Sep 2022

Exceptional

everything

the hot tube didn’t work

9.0

Jan 2022

great cabins, location and service

Fab views from the edge of the National Park. Good value for money. great service

need better satellite Wi-Fi for basic things like park registration

9.0

Dec 2021

Convenient and comfortable place to spend your time touring Torres del Paine

The room was very clean, and we’ll kept throughout the stay. The staff was very helpful, accommodating, and kind (Yvonne is a delight!). Breakfast and dinner were also served very well - different options with restaurant service. The dinners were prepared well and served by each course with fresh ingredients (appetizer, soup, main, dessert) - we were happy to eat there each night! Rent the hot tub for an awesome view!

The rooms were a bit hot at night with the heat, but other than that, had eveything we needed. Would have liked some healthier breakfast options (plain yogurt, whole grain bread, vegetables), but eveything was still good

7.0

Mar 2021

Amazing view but overpriced for quantity and quality of meals you get.

The view is spectacular

Overpriced

FAQs

How much does this hotel cost compared to others in Santa Cruz Province?

The average price for a rental in Santa Cruz Province is $63 per night. This rental is $166 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel del Paine. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel del Paine pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel del Paine?

We found 8 amenities for this rental. This includes internet / wifi, smoking allowed, parking, laundry, and tv.

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Excellent(962 Reviews)

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Garden · Pool · Kitchen / Kitchenette

Soak up the beauty of Santa Cruz Province in our Hotel, Río Serrano Hotel + Spa. With a range of amenities such as Air conditioner, Internet / Wifi and Laundry, you'll feel right at home.

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Hotel del Paine

About this hotel

Amenities

Map of Santa Cruz Province

Hotel del Paine

Hotel in Santa Cruz Province

Reasons to book

About this hotel

Amenities

Map of Santa Cruz Province

Reviews

FAQs

How much does this hotel cost compared to others in Santa Cruz Province?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel del Paine pet friendly?

What amenities are available at Hotel del Paine?

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