The location was perfect and central, the apartment was spacious, clean and had all the facilities we needed - even a kitchen. Bed was really comfortable!
We were given a wrong pin code for the keybox, but the staff helped us fast and got it fixed in a minute.
8 / 10
Nice place and worth for the money.
The location was very near to the central area and cozy stay.
The towels were not dried when we arrived and the smell was all over the room, eventually it is reduced. There is no view from the room.
4 / 10
Customer service was horrible, the apartment was not so clean at all.
The apartment was quite good. Location in itself was very handy of course. The bed was good. The beddings and towels were clean and nice.
I still wish I had noticed this email sent to me earlier and that I wouldn't have had to contact the lodge's customer service because it was an absolutely horrible experience. I had traveled with my baby to Tallinn and was looking for that accommodation according to the address, Roseni 10. Since the correct address is Roseni 12 (I didn't know it) I called customer service. The problem wasn't really difficult, but in an instant it developed into a huge issue, and this young woman almost shouted at me after some minutes, that she had sent me an email where she told me the necessary things. She kept repeating this phrase. The day went so, that I didn't have time to open that email, I don't get email notifications. So even though she knew I hadn't read it, she should have realized that there's no use yelling at me about that email. I said she should instruct me over the phone (how hard can that be?!). Oh, how impolite she was. I could say, her behavior was outrageous. Her job is to provide customer service, but she does not seem to have even an idea what a good customer service is. Why is this Estonian customer service still so horrible and so deeply in that Soviet time, young people still don't understand anything about it. Estonia wants tourists, but such a simple situation causes panic.
The baby's travel cot was a little broken, the headboard was broken. The floor below all the cupboards and beds was very dirty and dusty, so I had to start cleaning right away (fortunately there was a vacuum cleaner). I also bought a new cleaning cloth because the previous one smelled absolutely awful. Tv didn't work (signal too weak). The clock on the wall was broken. The carpets on the floor were very dirty. I stayed for two nights and both nights I had to stay awake a few hours because there was so much noise from the car road coming into the apartment. And like many others, I was also missing blackout curtains.
7 / 10
Good
Clean and good facilities.
One of the windows is not airtight and it can get cold inside during the winter. I asked the host to fix it, but he wasn't able to, as he was out of town. In the end I got a cold to show for it.
Lokalizacja, udogodnienia, wyposażenie Zdjęć nie wstawiam, bo na stronie Booking zamieszczone zdjęcia są odzwierciedleniem wyglądu i wyposażenia apartamentu. Super kontakt , DZIĘKUJĘ 🥰
Nie było takiej rzeczy, a jeśli już miałabym coś wybrać, to może dodatkowa kanapa nie była zbyt komfortowa .
9 / 10Outstanding·Aug 2026
Ubicación ,, muy cuidado y limpio con todos los detalles la verdad.
No tengo palabras para ello solo que ponía que había secador y no había y mi pareja lleva el pelo muy largo y allí hacia fresco..sin poder secarlo
9 / 10Outstanding·Jun 2026
A very practical apartment in a perfect tourist area. Close to the old town and the ferry terminals. Everything in the apartment matched the description and the offer
We stayed in the apartment at the beginning of summer, and inside it felt like a sauna. It was extremely hot, and the noise from the constant traffic outside made it difficult to rest.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Rotermanni Guest Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Rotermanni Guest Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rotermanni Guest Apartments?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
"The location was perfect and central, the apartment was spacious, clean and had all the facilities we needed - even a kitchen. Bed was really comfortable!"
Lokalizacja, udogodnienia, wyposażenie Zdjęć nie wstawiam, bo na stronie Booking zamieszczone zdjęcia są odzwierciedleniem wyglądu i wyposażenia apartamentu. Super kontakt , DZIĘKUJĘ 🥰
Nie było takiej rzeczy, a jeśli już miałabym coś wybrać, to może dodatkowa kanapa nie była zbyt komfortowa .
9 / 10Outstanding·Aug 2026
Ubicación ,, muy cuidado y limpio con todos los detalles la verdad.
No tengo palabras para ello solo que ponía que había secador y no había y mi pareja lleva el pelo muy largo y allí hacia fresco..sin poder secarlo
9 / 10Outstanding·Jun 2026
A very practical apartment in a perfect tourist area. Close to the old town and the ferry terminals. Everything in the apartment matched the description and the offer
We stayed in the apartment at the beginning of summer, and inside it felt like a sauna. It was extremely hot, and the noise from the constant traffic outside made it difficult to rest.
9 / 10Outstanding·Feb 2026
Mõnus hubane pesake,väga hea asukohaga
$$$$
Top rated by guests
8.7Excellent
(103 Ratings)
"The location was perfect and central, the apartment was spacious, clean and had all the facilities we needed - even a kitchen. Bed was really comfortable!"
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Rotermanni Guest Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Rotermanni Guest Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rotermanni Guest Apartments?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
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