Hotel in State of Quintana Roo
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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About this hotel
Hotel Mercy Inn’s is located 328 feet from Río Lagartos River and 656 feet from the local market. It features a terrace, free Wi-Fi, free coffee service and a shared kitchen.
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Mar 2026
Location,off street parking.
Could not accommodate early or late breakfast as we had a tour bookec.
10 / 10Outstanding·Mar 2026
Breakfast was omelet, juice, lots of toast and jam. Very good stay.
Nothing. Everything good
9 / 10Outstanding·Dec 2025
Friendly staff, nice filling breakfast, parking on site, good location. We took a 'Ricky Tours' boat ride through the mangroves and had an excellent 2.5 hours - knowledgeable boatman, lots of birds, crocs etc. A good cheap restaurant close by is La Barracruda.
Bring mozzi repellent if you venture into the mangroves.
5 / 10·Feb 2026
The view from the windows faced the lagoon.
The beds were comfortable, and the linen was brilliantly white.
The room was clean and spacious.
The breakfast was delicious: an omelet with cheese, a bowl of fresh fruit, grilled bread, coffee, and juice.
The toilet was broken.
The host's son Ricki Jesus was self-serving. He strongly insisted this was the best time for a 2.5-hour calm boat trip to see crocodileS, Mayan baths, and swimming. In reality, the trip lasted about 2 hours, we saw only one small crocodile, there were no Mayan baths, and we were left freezing on a dirty, unpleasant-smelling beach. No hot drinks were offered. Communication was difficult due to Ricki's limited English, questions were not answered, and some information shared appeared inaccurate. Overall, the experience did not match what was promised!
$$$$
Top rated by guests
8.8Excellent
(346 Ratings)
"Breakfast was omelet, juice, lots of toast and jam. Very good stay."
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