AKA Patagonia
About this hotel
Nestled in Santa Cruz Province, this lovely hotel for $130 per night is a fantastic option for your next vacation. Situated in Puerto Natales, 5 km from Puerto Natales Bus Station, AKA Patagonia features accommodation with free bikes, free private parking, a garden and a shared lounge. Boasting a shared kitchen, this property also provides guests with a terrace.
Amenities
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Santa Cruz Province
Reviews
4.4/5.0
Excellent(234 Reviews)
100% verified reviews6.0
Muy bonito y acogedor
No habían personas a la que recurrir.
Podría haberme evitado malos ratos si hubiera habido un recepcionista.
La tinaja estaba asquerosa, inutilizable
10.0
excelente diseño y comodidad de las instalaciones. Todo funciona impecable y el lugar es ideal para desconectarse. Todo funciona en las habitaciones y la calefacción centralizada es un plus!
10.0
I was surprised about all the complaints about customer service; I had a little snag while booking online but when we got here everything ran super smoothly. The breakfast is probably the best we’ve had in our trip so far, and the hotel itself is super comfortable and stylish. We loved coming back and relaxing at the end of the day.
Two things: they provide daily turndown service which is great but I didn’t like that we stayed here 5 days and they never changed our towels.
Also, our hot tub went in and out of working. I got a message it was going to be out of service, then when we got here it was working, but then it lost water every day so that was a little but of a bummer.
8.0
Las instalaciones modernas
Lo lejos que queda de la
Ciudad.
Que no hay nada cerca para comprar víveres, solo te ofrecen desayuno y nada más.
Y tampoco hay nadie para preguntar nada.
Por wssp se demoran en responder
7.0
very clean and nice room that had nice size fridge
- Room very hot, hard to control temperature
A bit off the beaten path
- water would run from shower and cover entire bathroom floor
- Would have appreciated a leaflet with more detailed information
- Hot tub tempuature is not hot, it was warm bath water
-No bar, no room service or dinner available. Must come with everything you want to consume
-should consider at least having wine for purchase
-low touch, no staff on property only way to contact is via whatsapp
-wish there was more amenities like water, soda, beer or wine for purchase
6.0
People working with noise machines in the morning.
Didn’t have any clean cutelery for breakfast.
Bad staff at the property.
Wifi didn’t work inside the rooms.
10.0
Such a fantastic and cosy location felt very peaceful , the breakfast was perfect and well organised the room was immaculate and had views of the mountains. I would definitely recommend to anyone and everyone
Only down side was the code to the common room that was given to us was incorrect and the bikes are not in good condition
7.0
The design is cool. Comfy bed. Nice breakfast which you help yourself to in the communal area in the morning
There were a few things. We arrived at 5pm and were the only guests there but found 6 fridges sitting outside our room. These then got unpacked and moved over the next hour or two, including one installed in our room, so not very relaxing and killed the peaceful vibe. When we got into the room, the heater was also on and it was 35 degrees - not what you want in summer. Had to open all the doors and windows and took ages to cool it down. That would’ve been ok by itself, but we then woke up at 7am the next morning to find the water was broken, so no shower, no flushing toilet, or water to brush our teeth or face. Two hours later it was checkout time and still wasn’t sorted. Water is an essential in anyone’s book, so points off for this. Its also quite far from town, not central, a bit of an odd area down a gravel residential road
10.0
the whole place was a beautiful surprise in this magnificent landscape.
2.0
Todo un desproposito. Esperávamos un lugar moderno y confortable, pero todas las habitaciones tienen vistas a la valla, no al magnifico campo y paisaje.
Llegamos por la noche, hacia las 21:30 h, quisimos tomar una ducha y el baño estaba sucio, lleno de polvo, y ducha con pelos en la pared y suciedad en los extremos inferiores. Solicitamos un cambio, pero como el personal ya no está por la noche, tuvimos que cambiar nosotros de habitación. La otra habitación llevaría dias cerrada porque tenia polvo en las superficies, suciedad en la ventana y en la ducha.
Solicitamos la anulación de la reserva y nos fuimos.
Es caro para unas habitaciones tan pequeñas. 3 de ellas tienen un barreño que le llaman spa, pero es con vistas a la valla, como las habitaciones.
LA zona común es una sala donde está recepción, una mesa larga y un mueble con una nevera que no puedes usar, ya que dejan en una bolsa lo que te corresponde de desayuno, no es ni bufet.
Muy caro para el servicio, instalaciones y calidad que tiene.
10.0
Isolated pods provided privacy & solitude. Central pod to sit & eat encouraged socialization & was very efficient.
Road to the property had a few potholes.
9.0
Super comfortable and private, hot tub under the stars was awesome. We liked the self catered breakfast and coffee machine.
Was a little further out of town than expected but that was fine - we liked the feel of the place
10.0
The setting of the property is very nice, very "patagonian". Rooms are very comfy, small but clean and convenient bathroom. Breakfast is waiting for you in the main cabin with all the appliances and kitchenware you need. You can help yourself with hot beverages whenever you need. Incredible value for money.
Like almost everywhere in Chile, there are dogs around. They are nice but for people who don't like or are afraid of dogs, that can be a drawback.
And as some other places around, the road to the hotel is unpaved, but OK. Maybe just avoid to arrive at night.
10.0
Everything was great, our host Carla was wonderful
Nothing
9.0
Excellent breakfast. Comfy bed and pillows. Nice shower. Not in the center of the city (taxi needed). Staff very nice, accommodating and helpful. Stayed here before and after the O trek, they let us store our extra luggage while we were hiking. Thanks!
10.0
cool rooms and common area.
road to get to the property was a bit rough but that seems like may be common in this area of Chile
10.0
Very comfortable room and bed, and really liked the design and concept of the shared common room.
8.0
Charming alternative place to stay with very helpful staff - a little out of town but quality more than makes up for it - would definitely stay again
Nothing!
8.0
AKA is a really unique property with cool architecture, comfortable beds, and great showers. The staff was extremely helpful in calling us taxis and recommending great spots for dinner and cocktails in town. They also have a great common space and serve breakfast in a cool way.
The property does not have AC and our room was extremely hot because of the sun. Most of the year this would not be an issue, but it made our stay less comfortable in the summer. It’s also down a dirt road outside of the city, but they do have bikes and are good about calling the short taxi ride to get to town.
8.0
Each of the 6 rooms are in a little cabin so you don’t hear your neighbors. You have your own little terrace.
Own privacy. New hotel.
Breakfast ok avalaible at any time in the fridge in the shared living room.
Lots of cute cats and dogs for the welcome each day and cuddles😁.
No reception and no cleaning at all during our stay of 6 nights.
Too much light in the room
10.0
Super friendly staff, world-class design, and a comfy bed! What else can you ask for?
The only thing we missed was a somewhat dark courtain that blocks the light. The current solution is not blocking any, so you basically wake with the sun.
9.0
Everything was great!
The lady responsible for the cleaning in the morning of jan 1 was very impolite (unlike the guy in the reception dec 31 afternoon, which was excellent)
10.0
The architecture of the place and the jacuzzi were a very unique experience, as was the staff. They went out of their way and went the extra mile and were exceptional!
just some small things that would be useful: one more towel would be wonderful. or even a bath robe for the jacuzzi and something on the terrace to hang a towel.
8.0
Very modern design and very beautiful and comfortable rooms
The location is a bit far away from the town and it’s not so easy to get there (if you don’t rent a car you have to go by bike or take a taxi)
9.0
Carla was definitely very kind and offered us the best solution to check in and check out autonomously since we had odd timings due to our trip schedule. The hot tubs are at your disposal, very hot which is good after a long walk in the park. Breakfast as a self service in the main room: very cozy and nice, even though we had to hurry up not to be late.
The position is not a problem if you have a car. Depending on taxis it might be more difficult to deal with that in terms of timing. A taxi from the bus station is anyway 5000 chilean pesos, no big deal. As other guests reported, the fence and some houses might need some external refinement.
9.0
amazing stay, very cozy rooms, very nice environment and architecture. really nice breakfast, and nice breakfast system! the host was super nice and helped us to book taxis.
a bit far from the city, taxi drivers will charge 5000-1000CLP.
9.0
As an architect, I was charmed by the design concept.
As a traveler I was charmed by the super friendly host and the great accomodation.
A must do in Puerto Natales.
10.0
so unique and detailed
nothing
10.0
Superb design, cozy clean delicious space overall. Hostess Carla was amazing beyond sweet and super accommodating. Highly recommend!
10.0
We absolutely loved the concept - you get your own little hut where one wall is basically a window, so you wake up to the blue skies and snow-capped mountain tops. In the evening, you can relax in an outdoor hot tub - what a treat!
We also really appreciated how attentive, helpful and kind Carla was (thank you so much, Carla!). Breakfast was nice and the common area is fantastic to chill out in.
I just think the outside woodwork needs maintenance if the place is to last (which I hope it will!)
10.0
Everything was great. Its really near to Puerto Natales, 3 minutes. Room was clean and comfortable. I can recommend this accommodation for everyone.
7.0
nice breakfast - clean and cosy rooms
we booked a room with a hottub but could not use it, the water was way too cold…
10.0
Very stylish, cosy, comfortabel and spacious units. The common space is very welcoming and perfect to relax. The breakfast is really good and we enjoyed the self service, tea and coffee. The host (Carla) is very responsive and shares great tips for the area. We really enjoyed our stay here after the W-trek!
FAQs
How much does this hotel cost compared to others in Santa Cruz Province?
The average price for a rental in Santa Cruz Province is $63 per night. This rental is $67 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at AKA Patagonia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is AKA Patagonia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at AKA Patagonia?
We found 10 amenities for this rental. This includes kitchen / kitchenette, internet / wifi, smoking allowed, parking, and balcony / patio.
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