The White Orchid Hotel
About this hotel
Located in Lagos, this lovely hotel for $97 per night is a great choice for your next break. Conveniently set in Lagos, The White Orchid Hotel provides air-conditioned rooms with free WiFi, free private parking and room service.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Map of Lagos
Reviews
3.9/5.0
Good(312 Reviews)
100% verified reviews
9.0
Excellence service from the staff
The disability room shower
8.0
Location is great because it is approx 10mins to most restaurants, clubs and beaches on the Island. Staff are amazing, they go above and beyond to ensure you enjoy your stay, from reception to room service. All are so attentive and helpful. Breakfast is great too, with option to have breakfast in bed!
However, although overall cleanliness is good in comparison to other hotels I stayed on the Island, it was clear that they hadn't done any renovations in a while, I stayed in 3 different rooms across my stay and the rooms could do with a serious refresh to the walls and sanitary-ware and then it would be perfect. Also, the hotel is right next door to Library Club and I am a light sleeper, from my room I could hear loud music most nights.
9.0
Very neat and clean and friendly
7.0
Location, proximity to theater, clubs and restaurants, downstairs bar, room service was good. Customer service was good but needed repeat reminders
Needs renovations-for a new place was disappointed at the upkeep. AC did not work for the entire stay
7.0
Clean rooms and environment, super comfortable bed, lot of activities on the property, location
No universal sockets in the rooms making it difficult for international travelers to charge their devices. When we complained to the lobby, the receptionist said “there’s nothing we can do for you because previous guests took our universal charging adaptors and we ran out, so we no longer give guests, the best we can do for you is to charge your devices for you in the lobby”. My fiancé and I have several devices and we can’t leave them all charging in the lobby, infuriated at this point, we demanded to speak to the manager who pretty much echoed the words of his receptionist, I was notably and visibly upset for good reason after the manager asked us to charge our devices in the lobby because there’s nothing they can do for us, he said he would’ve helped but due to my anger and tone (after several frustrating hours of requesting for a simple charging adaptor), he wouldn’t help us. After about 20 minutes of back and forth and explaining how we’ve been treated very poorly, he offered to let us use his universal charging extension for our stay. We thanked him and returned it back before checking it out.
As beautiful and convenient as this hotel is, my experience interacting with the staff was very very very poor and they need to work on customer service.
1.0
Breakfast menu
We have had to leave the white orchid hotel urgently and shorten our stay. This is due to an unpleasant reception from the hotel staff and increase to their daily rate contrary to what was booked through this platform.
In addition, our safety was jeopardised due to the hotel room handle falling off and having no door handle for several hours being lied to that they’re coming to fix it. A day was lost for this inconvenience. We were then moved to another room. Upon arrival to this room we were greeted with an offensive, pungent urine odour coming from the bathroom. The smell was confirmed after I made the management come smell it for themselves by the receptionist and hotel manger.
They did not move us to another room again due to lack of availability. We were then moved back to the first room later as the handle was finally adjusted. This does not begin to explain the rudeness and unfriendliness displayed by the hotel staff. We had to keep packing and unpacking. The final straw was when I came back to my room and found my bag locks had been tampered with by someone trying to gain access. I had to leave the hotel urgently ang cancel my booking as I knew staff would not listen and I could b complaining to the perpetrator. SAVE YOURSELVES. This was HELL
8.0
The room design is so beautiful, the bathroom is modern and very practical, the staffs were so nice and helpful all the time. They had lovely choice of breakfast and the food tasted really good and the location is absolutely fantastic.
There wasn’t enough space for my luggages in the room, so it was a bit of a struggle for me.
9.0
Lovely hotel! Great service and friendly staff.
I was made to wait while the Receptionist confirmed my payment with the Accounts staff; I feel this could have been sorted internally long before my arrival (since the payment was made almost a week before my arrival).
6.0
I like some of the room are clean and well kept but others need improving as the wall is coming off and not very kept.
That they are not been truth regarding not having a swimming pool service, and that some of the bedrooms that are over 100£ at night the ceiling is coming off and they not well kept
1.0
Beggarly. You only get 1 choice of breakfast and you have to accept the tiny miserable portion served.
Small tiny, low bed. Like a travel cot. No head board. Space between the mattress and frame. My pillow kept falling into the space. Superior room is so cramped. Noisy fridge. I could not sleep at all.
10.0
Location, aesthetic
Hard to find when driving
7.0
The design of the rooms were good, toiletries were decent in the room. Food was good.
Room sizes. Would have preferred a balcony for that pricing.
3.0
Food was good.
Seems like a runs hotel. Not for people with children.
8.0
Cinema
Simple Maintenance of roof painting of water leakages. Damp and not too good smell in the lift and corridor
8.0
Small, intimate but very clean
10.0
staff was extremely friendly & helpful
everything about the property was perfect, will definitely be returning soon
7.0
Unfortunately I had to leave inexpertly.
Everything I was able to enjoy while I was there.
7.0
Record player in the room was a nice touch. But access to more vinyl would have been good. Bar staff when i arrived were excellent.
Mix up over breakfast order. Poor lighting in the bathroom./
10.0
Loved the art! Location is great.
The bathroom could use a little more light.
FAQs
How much does this hotel cost compared to others in Lagos?
The average price for a rental in Lagos is $73 per night. This rental is $24 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The White Orchid Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The White Orchid Hotel. Enjoy the water!
Is The White Orchid Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The White Orchid Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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