Hotel in San Cristobal de Casas
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Elegant Accommodations
Amenities
Free WiFi/internet
Non-smoking
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Fireplace
Family friendly
Safe
Housekeeping available
Fire extinguisher
Cleaning products
Map of San Cristobal de Casas
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Awesome location and cozy rooms for this small hotel in the city center! Super friendly staff to help us when needed.
A bit of mold in the bathrooms of some rooms, but the hotel staff told me they would take care of it!
9 / 10Outstanding·Aug 2026
The structure was really typical but also warm and quiet.
Nothing
10 / 10Outstanding·May 2026
The rooftop at sunset was lovely, the rooms were clean and the staff were really really friendly and with great English. Always smiling and happy to help. Would 100% recommend staying here for a relaxed and enjoyable stay only seconds from some of the main bars and restaurants
Nothing
6 / 10Average·Aug 2026
The hotel was in a good location at the centre of San Cristobal. The bed was comfortable and the female servers in the breakfast area were efficient and kind. The breakfast was ok but a small selection.
I felt a little let down by the tired decor and uninviting garden and rooftop. The hostel isn't as bright as the photos make out and came across as quite dingy. Our room was sandwiched between the maintenance area and the laundry room and their was constant noise throughout the morning and afternoon from the cleaning staff chatting and laughing and doing their jobs.
On the roof top its not a place where you can go to relax as the hotel use it as a drying the towel area. So unless you want 360 degree panoramic views of white cotton towels I wouldn't see this as a facility they offer. Again the garden area isn't useable because of the mountain of unwashed towels and sheets that spill out across the walkway and the busy pottering staff.
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Top rated by guests
8.8Excellent
(879 Ratings)
"The rooftop at sunset was lovely, the rooms were clean and the staff were really really friendly and with great English. Always smiling and happy to help. Would 100% recommend staying here for a relax..."
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