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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
10 / 10
Stayed there before and will do again all being well
Perfect location
Nothing
4 / 10
Very dissatisfied with customer support at 'Anna'.
The apartment was excellent on first impressions.
Internet was not connected.
Main bathroom out of use due to water leak from the toilet cistern, which could not be flushed.
Satalight dish on balcony took up too much space on the balcony restricting where chairs could be positioned.
Oversized single steel framed beds in one bedroom which restricted access and movement around the room.
Reported these problems to the contact number the following morning after arrival who
said he would try to call round that day. We waited in all of that day but no show. Contacted again and he arrived the following day. He rectified the internet problems ok but said he would be back the following morning with a plumber to fix the toilet/leakage problem. We again waited in the apartment all of that day and again no show. No further contact from him for the rest of our stay at the apartment. We gave up in the end and did without the use of the main bathroom for the whole of our 10 days stay.
I consider that we paid far too much for our stay in this apartment having a major facility out of order for the whole of our stay at 'Anna', and I will be seeking compensation for the inconvenience, (no pun intended), and wasting more than two days of our 10 day booking, by waiting in for someone to call or attend to the issue.
I am at a loss as to why we were required to leave a hefty 300 euro deposit via a debit card payment for any damages, when the paperwork confirming the booking, clearly states that a 100euro charge is included in the fee for the accommodation and will be refunded.
Be aware, the 300 euro charge is not a holding amount as we were told, but it is processed and will appear on your account statement at the current exchange rate. It does get refunded within a week of you leaving the apartment, but there was a charge for the currency transaction by my bank when it was refunded to my account.
4 / 10
Apartment in general good however En-suite not working a big disappointment, especially with the booking agents not repl
nice location and apartment layout.
En suite unusable! no sink or toilet!!!
5 / 10
Ett acceptabelt boende men inte något vi återkommer till.
området är helt ok
TV,n var tyvärr på polska , inte riktigt mitt språk, altanen kunde gott haft ett bord så man kunde sitta och äta där.
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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Looking for a memorable stay in Vega Baja del Segura? Our Apartment might just be what you're looking for. Enjoy amenities including Pets allowed, Family friendly and Non-smoking, and more during your stay.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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