Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, TV and more
Location
Reviews
2 / 10
Misleading Description
Misleading Description
I booked this property last minute the day before my arrival. I saw my reservation was confirmed by the host, but did not open the confirmation message until a few hours later. I saw that right before the host had confirmed the reservation, he had messaged a little excerpt saying that at the moment, the studio room was self serve. He said that the linens and towels would be cleaned by the previous guests, and asked I do the same before leaving.
Now I have no issue with cleaning and always leave my stays like I found them, however, from what he sent, it sounded like he didn't even check the cleanliness of the room in between guests. I know I can clean, but I also know a shocking number of people don't know how or won't. I really didn't feel comfortable staying someplace and just hoping the guest before me cleaned well enough, if at all. Especially during covid times.
I always carefully read the description of my stays and there was nothing mentioned about this self-cleaning/self-serve situation. I wouldn't have booked in the first place if I had known. Furthermore, he did not wait to hear if I was comfortable or not with this arrangement before confirming the reservation. When I read that message later, I immediately messaged and asked to cancel as I did not feel comfortable with the arrangement. I was also still being charged a cleaning fee when it sounded like I would be doing the cleaning.
He didn't reply that night, and since I was arriving the following day, I went ahead and booked a non-refundable 4 star hotel which ended up being cheaper than the one night in the room. He messaged me the day of saying that the last guest to stay was a long term guest and that he trusted him to clean and would be checking everything beforehand. I replied saying I would have felt more comfortable had I known this to begin with (although I still don't trust a strange guest to clean my sheets), and that I had already booked a hotel instead if I could please get a refund.
He just ignored my request to cancel or get a refund once again and just responded with instructions on how to access the room. I called VRBO and they said all they could do was send an official cancellation request to him, and that if he didn't respond, to chargeback my card.
In the end, perhaps he was checking and everything was going to be properly cleaned, but he failed to communicate the situation clearly and I did not feel comfortable staying and feel mislead.
10 / 10
Pleased
Pleased
I enjoyed my stay. It was late when I arrived and I have some vision impairment which the owner would not know. He was very kind and curious in explaining the direction I needed to go so I thank him for his patience. The resistance was clean and cozy. I enjoyed my stay
10 / 10
Bed wasn't very comfortable, chain on light from ceiling way to short. Overall very good.t
Bed wasn't very comfortable, chain on light from ceiling way to short. Overall very good.t
I enjoyed my stay. It was late when I arrived and I have some vision impairment which the owner would not know. He was very kind and curious in explaining the direction I needed to go so I thank him for his patience. The resistance was clean and cozy. I enjoyed my stay
Charming studio apartment located on historic Market Street. This unit is located in the rear of our historic home on the ground floor. It is surrounded by a private fenced in patio. This studio features a complete kitchen, bathroom with shower, washer/dryer, room safe, flat screen TV {Local Channels Only} and FREE WIFI. Plenty of outdoor seating and a gas grill that all our guests can use. No smoking inside. No pets. Check in with key-less entry.
Amenities
Free Parking
Air conditioning
Non-smoking
TV
Coffee/tea maker
Kitchen
WiFi/Internet
Parking Available
Microwave
Dishwasher
Washing machine
Dryer
Washer/dryer
Patio
Kitchenware
No pets allowed
Garden
Kettle
Oven
Stove
Laundry services
Family friendly
Ironing facilities
Towels
Safe
Hairdryer
Fire extinguisher
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at CityPlex Studio #3, 1st fl. unit. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is CityPlex Studio #3, 1st fl. unit pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CityPlex Studio #3, 1st fl. unit?
We found 27 amenities for this rental. This includes free parking, air conditioning, non-smoking, tv, and coffee/tea maker.
"I enjoyed my stay. It was late when I arrived and I have some vision impairment which the owner would not know. He was very kind and curious in explaining the direction I needed to go so I thank him f..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, TV and more
About this apartment rental
Charming studio apartment located on historic Market Street. This unit is located in the rear of our historic home on the ground floor. It is surrounded by a private fenced in patio. This studio features a complete kitchen, bathroom with shower, washer/dryer, room safe, flat screen TV {Local Channels Only} and FREE WIFI. Plenty of outdoor seating and a gas grill that all our guests can use. No smoking inside. No pets. Check in with key-less entry.
Amenities
Free Parking
Air conditioning
Non-smoking
TV
Coffee/tea maker
Kitchen
WiFi/Internet
Parking Available
Microwave
Dishwasher
Washing machine
Dryer
Washer/dryer
Patio
Kitchenware
No pets allowed
Garden
Kettle
Oven
Stove
Laundry services
Family friendly
Ironing facilities
Towels
Safe
Hairdryer
Fire extinguisher
Map of New Albany, IN
Ratings and reviews
7.3 / 10
Good(3 Ratings)
10 / 10Outstanding·Oct 2021
I enjoyed my stay. It was late when I arrived and I have some vision impairment which the owner would not know. He was very kind and curious in explaining the direction I needed to go so I thank him for his patience. The resistance was clean and cozy. I enjoyed my stay
10 / 10Outstanding·Sep 2021
Overall I had a very good experience.
$$$$
7.3Good
(3 Ratings)
"I enjoyed my stay. It was late when I arrived and I have some vision impairment which the owner would not know. He was very kind and curious in explaining the direction I needed to go so I thank him f..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, TV and more
Map of New Albany, IN
About this apartment rental
Charming studio apartment located on historic Market Street. This unit is located in the rear of our historic home on the ground floor. It is surrounded by a private fenced in patio. This studio features a complete kitchen, bathroom with shower, washer/dryer, room safe, flat screen TV {Local Channels Only} and FREE WIFI. Plenty of outdoor seating and a gas grill that all our guests can use. No smoking inside. No pets. Check in with key-less entry.
Amenities
Free Parking
Air conditioning
Non-smoking
TV
Coffee/tea maker
Kitchen
WiFi/Internet
Parking Available
Microwave
Dishwasher
Washing machine
Dryer
Washer/dryer
Patio
Kitchenware
No pets allowed
Garden
Kettle
Oven
Stove
Laundry services
Family friendly
Ironing facilities
Towels
Safe
Hairdryer
Fire extinguisher
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at CityPlex Studio #3, 1st fl. unit. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is CityPlex Studio #3, 1st fl. unit pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CityPlex Studio #3, 1st fl. unit?
We found 27 amenities for this rental. This includes free parking, air conditioning, non-smoking, tv, and coffee/tea maker.
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