Hotel City Palace
About this hotel
Located in Ooty, this charming hotel for $25 per night is a great option for your next vacation. Located in Ooty, within 2.3 km of Ooty Lake and 200 metres of Ooty Bus Station, Hotel City Palace provides accommodation with a restaurant and free WiFi throughout the property as well as free private parking for guests who drive.
Amenities
Internet / Wifi
Parking
Laundry
TV
Garden
Family friendly
Map of Ooty
Reviews
3.4/5.0
Average(954 Reviews)
100% verified reviews
1.0
The wordt experience with booking.com
Wordt
6.0
The way front desk people respect each other
Our room next to canteen kitchen so there will be more smell about food preparing that's the big minus for us.
2.0
Only location
1. The arrogant lady at reception
2.The bedsheets were not washed in years
3. Worst staff
4. A lot of dust my family got allergy that day
5. Hot water only available in the morning. So dont even think about taking bath at night
6. We disnt get the rooms we booked on time. Had to wait for a long
8.0
Ok
Room & staff
5.0
Receptionist, she was apologetic and pleasant.
Location near to bus and train station.
Decor of the smaller room on the ground floor was nice.
Awful beds (left on a night bus to avoid another night).
hot water arrangements.
Hotel is being refurbished so drilling and banging before 8am on some mornings.
Noise from road outside, on a slight bend so horns blasting constantly.
1.0
Nothing to like
They didn't give us room though we booked from booking.com.which made us to struggle to get room from another hotel
1.0
Can’t be explained in words
5.0
The staff and owner were very kind and helpful.
The rooms were small and there was lot of noise near to the rooms and it was.very disturbing during our stay.
8.0
The location. The room is small but nice, well maintained polished clean.
Hot water supply is for a limited duration only. There is scope to improve the Restaurant facilities.
10.0
Great ambience, food was perfect, excellent staff and the owner is very generous. Must visit guys. Absolute pleasure to be here
8.0
Clean room
Service
7.0
Location - Near to the boat house.
Friendly staff. Enough parking space.
It's not worth the amount they charged. May be due to core season days (flower show and weekends). Compared to the cost, room & bathroom are small, tightly closed, no ventilation.
8.0
Food was good..worth money
10.0
Excellent place and room is very nice and clean owner madam staff approach is very friendly and restaurant food is good taste and nominal price she is arrange all need with in correct time
Nothing
1.0
The hotel is located in walking distance from OOTY lake.
1. Interior work was going on the ground floor which made the entrance very dirty, noisy and untidy. They should stop guest bookings when there is interior work going on for renovation.
2. They provided me with a room, which had no view, no window, no balcony and very conjusted
3. We booked the hotel for 2 nights. While checking in, they said that they will provide us with a room with a view the next day. However, they didn't. The hotel didn't even asked whether we need to change the room of not
4. No towels, or soap were not provided by the hotel.
5. Food is ok ok.
1.0
DON'T BOOK. HOTEL CITY PALACE OTTY
through online they must reject your booking at time you reached there . with out any prior information.
I am reached there with my family including 5yr kid they reject my booking and told that only delux room s are available with extra rate that the double rate i am already booked.
They don't make any call before i reached there.
And the attitude are not good . They simply told 'look some were else in the booked rate or take room with double extra charge '
I am reached there with my family including 5yr kid they reject my booking and told that only delux room s are available with extra rate that the double rate i am already booked.
They don't make any call before i reached there.
And the attitude are not good . They simply told 'look some were else in the booked rate or take room with double extra charge '
10.0
Lake view, staff behavior
Nothing
1.0
Nothing simply waste
This is the worst experience I ever had. I'll not recommend this place to anyone. We booked 2 rooms and all 2 rooms had issue. All washrooms were stinking, 1 room no hot water , in two rooms there were worms in bathroom door. Insects inside rooms. All the rooms were on double occupancy but they provided only one towel and the towel was very dirty. The receptionist behaviour was bad. He was very dude and irresponsive. I'll be raising consumer complaint because what was promised was not provided.
10.0
Everything was good
Nothing specific
2.0
Bus stop & railway station is near, washroom was good, but in the room rat had spoiled luggage
Mouses are roaming in restaurant as well as in our room my luggage got spoiled
8.0
Great staff great location for the train
9.0
Good hotel with better facilities and most importantly it's budget friendly. I loved staying there..the staffs were very good behaving..
FAQs
How much does this hotel cost compared to others in Ooty?
The average price for a rental in Ooty is $39 per night. This rental is $14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel City Palace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel City Palace pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel City Palace?
We found 6 amenities for this rental. This includes internet / wifi, parking, laundry, tv, and garden.
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