Sterling Ooty Fern Hill
About this resort
Situated in Ooty, this charming resort for $24 per night is a fantastic option for your next break. Located in the hills of Nilgiris 2240 metres above sea level, Sterling Ooty Fern Hill is spread across 7 acres of mountainous area. All rooms feature views of the surrounding hills.
Amenities
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Ooty
Reviews
3.1/5.0
Average(251 Reviews)
100% verified reviews
10.0
Good location and good staff
10.0
Services offered by both restaurant managers Yogesh and Chandra was excellent . Got us customized menu , absolutely fantastic taste . A must visit property !!
The hotel does needs conveyance for local travel. Hiring taxis are costly , a more frequency or a taxi auto stand would be great !!
4.0
Good hospitality
location is good but the service is bad. Rooms stink and their room service is bad. May be because they are understaffed. Our room service never got delivered even after good 2 hours of waiting. We had to keep calling them back.
The rooms showed in booking.com and the room we got for our stay was entirely different
8.0
I liked the location as it is in close proximity to all the tourist destinations in Ooty
The value we get for the money we pay could be better with more amenities. And when the property is fully occupied, the guest should not feel that it is full. But this time around, we really felt we had to wait for every single thing.
1.0
Worst experience ever. Not worth 26K. No intercom no wifi unclean rooms no housekeeping. My family trip was spoiled.
Worst experience ever. Not worth 26K. No intercom no wifi unclean rooms no housekeeping. My family trip was spoiled.
8.0
Great property and Great location.
Need more maintenance
7.0
Loved the property. Wonderfully placed. Well appointed rooms
Lovely views, Pleasant service & staff
Food - did not have the awe factor for the price charged
Approach roads are very narrow, however considering the town's geography, this is ignored
Bathroom is small and cramped, but very clean
5.0
Good food and good view!
Rooms were horrible. not a 4 star room at all. the room walls were in really bad condition, and the washrooms were not cleaned properly, and even the towels.
7.0
Hotel staff was amazingly helpful. Room service was very quick and I was helped with everything I requested. Hotel buffet breakfast is pretty good and gives lot of options.
Bathrooms were stuffy. I had requested for additional blankets and received horribly dirty blankets.
The spa is easily located but the appointments are not taken seriously. I was pushed away from my fixed time without even informing.
2.0
good ambience
one of the staff was very rude to us. If you are looking for a calm and peaceful place to stay please don’t choose this one as they have 177 rooms and its pretty crowded. you can’t even enjoy a peaceful breakfast
2.0
Only property
Very bad service, sad food ,
8.0
Reception staffs are very excellent in behaviour and attitude. Rooms are very cleanily kept. The studio flat which I stayed do not offer any good views. The landscape ,gardening, flowers 🌹 is so so awsome . They have may kids activities . Food is very delicious, breakfast is excellent
The restaurant is sluggish for ala carte service. And not so attentive .
3.0
room was comfortable
location: poor accessibility from highway, very narrow road that goes through rural / village area barely enough for one car to pass, and lot of potholes bad patches on road
bathroom: in cold ooty weather, disappointed to not have proper hot water supply in bathroom.. on our last day, got almost ice-cold freezing water.. even after several phone calls and 1 hr wait, the staff was not co-operative and talked as if its normal for heater to take time to heat water..
cleanliness: had to make several reminders to house-keeping even to get basic items like soap, towels refilled
wi-fi: can connect only 2 devices and even then the speed / connection was very poor
In general, Ooty is very rural, under-developed city, where they are charging 4 star prices for a property which is not even 3 star quality
1.0
nothing
poor service
4.0
Location
Views
Reception
Over worked staff
Slow and not attentive
Check in and check out disorganised
Staff try and help however not very professional for a high rated resort.
Breakfast OK.
9.0
location
food was ok
6.0
The cleanliness , Room service and food was very good.
The room images shown in the website is big and different, but the actually room is very small and disappointing 😞
8.0
Mesmerising view , Amazing place to stay with your family and friends !! I would specially recommend regarding restaurants where you will meet Mr. Yogesh frankly speaking regarding the food we were really confused because in your property we have found there is no North Indian taste and we were missing it but some of how I meet Mr. Yogesh who help us to have the right food as per my taste. God Bless You Mr. Yogesh 🙌 one more hidden talent Ms. Subhosmita & Mr. Ishwar both are really hard working and superb service.
Checkin time too much delayed and need to improve a lot of Room Service , it’s really too much delayed at list to get a water bottle.Rest of the things you forget ……
1. Checkin time should be quick instead of waiting longer time so that peoples can utilised his or her time, because in during the Holiday we all are doing time management to cover maximum places.
2. Room service should be really work more because of so much delayed we are completely miss to cover sight seen.
3. Kids playing area should more improvements like the cost of the each games. Small children should get maximum chance to play his or her favourite games.
FAQs
How much does this resort cost compared to others in Ooty?
The average price for a rental in Ooty is $39 per night. This rental is $15 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Sterling Ooty Fern Hill. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is Sterling Ooty Fern Hill pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sterling Ooty Fern Hill?
We found 13 amenities for this rental. This includes pets allowed, kitchen / kitchenette, internet / wifi, fireplace, and smoking allowed.
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