BORGO MEDIEVALE b&b - Centro Storico - Capitano Collection, Albergo Diffuso, Village Experience

It was very close to the city center, clean and the breakfast was very good. Staff was as helpful as they could be. Free parking was also a plus! The towels were nice and fluffy and a hairdryer was available.

There were so many steps to drag heavy luggage from the parking lot up to the room (there is no lift). We later decided to walk around the curve from the parking lot to the portal to enter the city center. Faster and did away with a lot of uphill walk, steps and took half as long. There’s no sidewalk it it is lighted and not a lot of traffic. We experienced a power outage, so we had to get the staff to open the building doors, we had no heat one night and no hot water the following morning. We were up early but the hotel desk doesn’t open until 8, just fyi. Also there wasn’t a garbage can so you had to take anything out of the building and down the road a bit to throw it away (there was a tiny can in the bathroom).

Rita and denis to Name our two favorite hotel hosts were fantastic. Smart, kind, attentive, prompt in responding to queries. Lovely! Made the stay.

I absolutely loved the concept of this hotel. We truly felt like we were one of the locals during our stay. I loved that we would stay in our room, which was very comfortable, and then would walk to breakfast, which was phenomenal served a la carte but order as much to your liking. Welcome drinks served in another area of the village in a quaint garden. The village itself exceeded our expectations as we did not know what to expect. Note: free parking is about a 2-minute walk from our room. To access the village, walk up a flight of stairs and then walk through the village. Once inside the building where our room was located, it was another flight of stairs, with railings on each side. We travel light so it was not an issue for us. Porter service is available for a fee of 15 Euro if needed. I highly recommend. I live part time in Italy and have been to my share of places, and I can say that I really loved my experience here. I highly recommend.

Good location and services.

Bad air circulation in the room. No lift. Cannot drive your car to the front of hotel due to ZTL restriction. Hotel provide Porter service to bring your luggages from Public Parking to the hotel.