Hotel in Bacalar
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Bar
Spa
WiFi/Internet
Garden
Laundry services
Fireplace
Family friendly
Safe
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Bacalar
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Jan 2026
The staff was very helpful & friendly. Mateo was so very kind and attentive.Breakfast was great.
9 / 10Outstanding·Aug 2025
The hotel is easily accessible, walking distance to everything. It has a nice vibe, the rooms are spacious and comfortable. The pool is great for relaxing after a day exploring the lagoon. Despite the bad reviews, I found the breakfast decent with options for kids and adults.
Beds are comfortable, only comment was that one of the rooms we booked was of a slightly lower tariff and it didn’t include a bed comforter, just a thin sheet. We thought it was a mistake but it was clarified that is was because of the tariff. This was not clear in the booking description.
9 / 10Outstanding·Aug 2025
Bungalow was simply amazing. It was huge, impressive and we were just amazed. Two bedrooms, big living room, 2 bathrooms. Super spacious, clean and had just unique atmosphere.
Breakfast was super poor. There was either scrambled eggs and potatoes/ rice, waffles / pancakes, toasts and some fruit. Almost like in US. Everyday we also had jogurth and granola. That’s it. No veggies or differenciates. I would recommend to change it for the future. If I knew that, I would have never book with breakfast included, especially in the city there is plenty of amazing restaurants. But in general vibe and place is worth seeing.
5 / 10·Nov 2025
The pool was nice when it wasn't surrounded by American doomscrollers and the shower was good.
The food wasn't great for us (we specified vegan before our stay), the noise wasn't great from the other guests, the bed was really uncomfortable, the air con was so noisy but without it, the room was boiling. Not worth how much it costs
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Top rated by guests
8.5Excellent
(282 Ratings)
"Exquisite and unrivaled views over lake Bacalar with multiple scenic points to absorb nature. The most chilled and relaxed 5* I have ever stayed at; no rubbing it in your face or pressures to spend, c..."
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