Hotel in Istanbul
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Elegant Accommodations
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Istanbul
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Wonderful hospitality by all staff. Reception staff were particularly nice accommodating our request for late checkout
9 / 10Outstanding·Oct 2026
Was clean and the spa is great
Prices have increased
8 / 10Excellent·Oct 2026
It is quite and comfortable
The guest relations agent Ms Esma Yeter was great in handling the needs of the guests and she solves any problems immediately
The parking is paid and every time I get my car out and in the meters calculate and recharge without fixed price in 24 hours stay
6 / 10Average·Dec 2025
It is the only hotel near to my apartment
I recently stayed at the Sheraton Esenyurt and unfortunately my experience was very disappointing.
First of all, there was no mirror in the room. When I called and asked for one, and asked why a hotel room wouldn’t have a mirror, they told me that “my booking doesn’t include a mirror.” I honestly don’t understand how a hotel room can come without a basic item like a mirror, except for the one inside the bathroom. This was very inconvenient.
Secondly, I requested an extension for one more night and specifically asked to stay in the same room. The man at the reception was extremely rude, unprofessional, and had a very bad attitude. He refused to let me stay in the same room for just one night, and while I was speaking to him he suddenly ended the call on me. When I asked for his name, he hung up the phone in my face. This behavior is completely unacceptable from a hotel under the Sheraton brand.
However, I would like to thank the Guest Relations Manager, Ms. Bus (B.U.S), who sincerely apologized and handled my complaint professionally.
I also want to thank Hussein from the bellman team for his help and kindness.
And finally, my thanks to Erdem, who I believe is one of the managers, for trying to apologize on behalf of the receptionist with the bad attitude whose name I was never given. His professionalism was appreciated.
$$$$
Top rated by guests
8.7Excellent
(966 Ratings)
"Wonderful hospitality by all staff. Reception staff were particularly nice accommodating our request for late checkout"
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