Apartment hotel in Furano
4-Star Apartment Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Safe
Fire alarm
Fire extinguisher
Map of Furano
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Very clean. Very friendly and helpful staff.
Nothing.
10 / 10Outstanding·Sep 2026
Hardy was very helpful. He was very friendly and helped us to handle our own problem very quickly.
Nothing. We are very satisfied with Fenix West.
10 / 10Outstanding·Sep 2026
Nice sized room. Very new. Well maintained. Staff were fantastic before and during our stay. Lovely place. Ronin, the cafe downstairs was great for breakfast before heading out for the day
6 / 10Average·Aug 2025
Room itself was beautiful. Spacious. Quiet location, which we liked.
Laundry room free of charge. Very nice toiletries.
Overpriced! Especially compare to other places we traveled around Japan (for nearly two months).
Uncomfortable pillows (too small for the size of the bed). Bed is very soft (not for everyone).
They don’t do daily cleaning which is shocking for the price they charged. We paid half the price in other places and got the cleaning services (everywhere around Japan).
Personally I didn’t like the “western” feeling. We expected more authenticity so that was a disappointment. Staff was mainly western.
Apparently the rooms are privately owned which is nothing to do with us, but lady upon arrival seemed more worried about looking after the owners property than guest comfort. Didn’t feel very welcoming.
We stayed for only two nights but already next morning (over 24h before supposed check out) we received goodbye message asking to give a positive feedback. Not something you should do if expecting positive review.
$$$$
Top rated by guests
9.3Outstanding
(399 Ratings)
"Very clean. Very friendly and helpful staff."
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